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Holman Honda Centennial

Centennial, CO

4.4
2,599 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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10750 E Arapahoe Rd

Centennial, CO

80112

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Showing 2,599 reviews

August 10, 2011

David Castillo was great to work with in the purchase of our new Pilot. He is easy going and not pushy as some salesmen can be. No pressure! He was also very knowledgeable about the product he was sellin More

by kjberney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Castillo
Aug 17, 2011 -

Holman Honda Centennial responded

Dear Valued Guest, My name is Herm Brocksmith, I am the General Manager at Kuni Honda on Arapahoe. I wish to congratulate you on the purchase of your Pilot and, to sincerely Thank You for your business! I am pleased to know the entire staff at Kuni Honda met your approval for service. You matter to us! Sincerely, Herm Brocksmith General Manager Kuni Honda on Arapahoe

August 10, 2011

My communication with Aidin started the night before via email. I knew exactly what I wanted and Kuni Honda made it happen. The best automotive buying experience I have ever had. More

by edwardshome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidin and the finance guy
August 09, 2011

Matt was very friendly and the quote for the service was spot on. The only difference between what was quoted and the actual service was that the repair took less time to complete. More

by kypes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bright
August 08, 2011

This was not a pleasant car buying experience. At first we were told the car was sold when we arrive at the dealership, eventhough I had called 15 minutes before we arrived. The other party didn't back ou More

by rorycpa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Torii
Aug 19, 2011 -

Holman Honda Centennial responded

Dear Valued Guest, I appreciated visiting with you again and I believe I addressed your concerns to your satisfaction. We have taken your feedback and use this as an opportunity to improve our service with setting proper expectations for example, "paying cash" does not make the finance process faster. Waiting for 1 1/2 hours for finance was an unusual circumstance, we average about a 20 minute wait at most. The copy of the warranty, you get the paperwork for the warranty but your need was to know what was covered in the warranty and that is in the handbook (on the pages I refered you to)and the warranty information is also in the service computers for when you are in the service department they can address any warranty information for you. Our goal is to provide you with exceptional customer service and we missed the opportunity to deliver that, we apologize. We do appreciate your business and you do matter to us! Kind Regards, Rena Marson Guest Relations Manager Kuni Honda on Arapahoe 303-708-2061

August 08, 2011

Traded in my old Element for new Element. It was very easy process! Did not feel pressured. Sales people worked with my husband to get us the deal we wanted! More

by mvanartsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Getson, Johnny Salazar
August 08, 2011

Matt was wonderful to work with; very friendly and knowledgeable. The overall experience was fantastic from start to finish. My car was finished and I was on my way in much less time than I had expec More

by Gayle B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bright
August 07, 2011

I had a great experience at Kuni Honda. David was very knowledgeable and helpful. Overall, I am very pleased with my purchase and the service I received. Joann More

by JoannM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Castillo
August 05, 2011

Customer service was great, everyone friendly and helpful. I was treated as a person, not just another sale. The loan process was quick, but I feel like the warranty was included without my approval More

by fletch645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rolloff
August 05, 2011

The car needed more maintenance than I thought it would (I didn't realize the code "B" meant something else), and I had planned enough time for only an oil change before a book group I wanted to get to. T More

by anne.hazelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Christens (?)
August 04, 2011

The service was just fine. It is disappointing to me that when you go online and make an appointment at 9 a.m. that you still have to wait 2 1/2 hours to have a technician even look at your problem and anoth More

by jlshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Gent
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