Hometown Chevrolet GMC of Fruitland

Went in for oil change and tire rotation. Took a while to be greeted but it was busy so I can look past that. Told service rep thatI have an appt for oil change and tire rotation, he said g Took a while to be greeted but it was busy so I can look past that. Told service rep thatI have an appt for oil change and tire rotation, he said great, give us a bit its busy. OK, no problem at all! Car was completed faster than I expected which was nice. I went to pay and informed the cashier I had a birthday coupon I would like to use, and I received the most inappropriate attitude from the cashier, rolling her eyes at me and calling the service advisor again to apply the coupon. Fine, that was taken care of. Now, I went to pay again and asked to use my GMC points (I read online while waiting how to do it and most forms said just notify the cashier). The cashier again got even spicier and went to page the service rep again and I informed her just forget it I will pay out of pocket. Second issue is I paid 115.00 for an oil change. My tires were not rotated, and my DEF fluid was not filled up. I did immediately email my service advisor asking if this should have been completed but never heard back. I hate complaining but this experience at this dealership was unacceptable and I will never return for service at this dealership. More

Truck buying experience took quite a bit of my day to get done but overall was a good experience. I really appreciated my salesman, Tyler Simmons. done but overall was a good experience. I really appreciated my salesman, Tyler Simmons. More

They have a large inventory to choose from. Their response time has been exemplary! Great staff to deal with. Their response time has been exemplary! Great staff to deal with. More

Thank you for making the purchase of my new equinox so easy! I love it and would definitely shop here again! easy! I love it and would definitely shop here again! More

Good at they job quick with oil change and describe any problems in detail good problems in detail good More

Price was good but the service wasn’t great. I live 7 hours away and was told the dealership opens at 8:30, so that’s when I got there, I had to wait for my sales guys boss to show up to get the I live 7 hours away and was told the dealership opens at 8:30, so that’s when I got there, I had to wait for my sales guys boss to show up to get the paperwork finished. Once the boss got there I was told I would be getting a higher interest rate than I was previously told. When I said I’d pay cash for the vehicle I was told price of the vehicle was only if I financed it. We still decided to purchase the truck, when I drove off the lot at 11 the speakers didn’t work (I had previously put money down on the truck and they knew I was coming on that specific day and didn’t check to make sure everything was working). I had to return to the dealership and they had to reprogram the vehicle. I finally got to leave in the truck at 12:15. More

This was the best new car purchase experience I have ever had! Thank you for making it so pleasant! had! Thank you for making it so pleasant! More

Fantastic service and super easy to deal with. Drove 4 hours to get there and was out with a new car in under an hour. Everyone was super friendly and informative. Kevin is an honest and extreme Drove 4 hours to get there and was out with a new car in under an hour. Everyone was super friendly and informative. Kevin is an honest and extremely good salesman. Will go back for next vehicle for sure. More

The dealer ship was great sells man back pedal after the deal was already done. deal was already done. More

Mighty Fine! Everybody was on board to get to the finish line. Truly a painless process. Everybody was on board to get to the finish line. Truly a painless process. More