Lancaster Honda

Got charged $1247. 42 for ignition key replacement. ($501.05 charged for lock assembly and $690 for labor, $56.37 for sales tax for a total of $1247.42) I felt like I g 42 for ignition key replacement. ($501.05 charged for lock assembly and $690 for labor, $56.37 for sales tax for a total of $1247.42) I felt like I got gouged. They said they programmed new keys but that's nonsense. The two new keys provided were just plain keys with no electronics. Not happy! More

Ray Agasang is a honest and great person a scale one to 100. He’s 100% great he’s honest and to the point. 100. He’s 100% great he’s honest and to the point. More

Back in February 8th I brought my vehicle in for service and one of their technicians took it out for a test drive. He got involved into an accident and they totaled my car, after 2/3 months of wait the lia and one of their technicians took it out for a test drive. He got involved into an accident and they totaled my car, after 2/3 months of wait the liable party is still unknown. Their insurance paid for the loan because I decided not to keep my car. But in the meantime I was never provided nor rental neither reimbursement for the extra months I paid without having my car in my posesión. I continue to call to be assisted. They offer you call back but still nothing. Insurance sends me a 200$ check because that’s my equity from loan amount. Very unprofessional and irresponsible. Sales department is a whole different Story. If you buy a car here, just don’t provide your trust to no one in the service department. Because they won’t take care of you as they promise, neither they feel bad as they say they do. More

Came in for a AC service for the first time, service manager Cody said that my AC is contaminated which I know is impossible because it’s new and I never touch the AC, he then said that it is not gonna manager Cody said that my AC is contaminated which I know is impossible because it’s new and I never touch the AC, he then said that it is not gonna be under warranty and recommended me to take it to a AC specialist which I did and they said that it’s not contaminated. I’m giving this a bad review because they just charge me over $200 for diagnostic just for them to tell me that it’s not under warranty and they’re not gonna work on it. More

I have called 3 times about my license plates. The first time I called they told me they might have them in the back room and he will give me a call back and he never did, I called again and they The first time I called they told me they might have them in the back room and he will give me a call back and he never did, I called again and they told me to talk to a financial advisor but gave me no number or extension or anything, I called again again and the guy in sales doesn’t know a single thing so he transfers me to a manager and the manager gave me no information at all either, so first my license plates could be there and now they won’t give me no information AT ALL, my license plates expire in 13 days More

Had a terrible experience with Ray Angosung. The guy is so unprofessional he was cussing at his salesman in front of my children! And acting like he could because he was “the boss.” The guy is so unprofessional he was cussing at his salesman in front of my children! And acting like he could because he was “the boss.” More

I just bought my car with Tommy Kuper. . 100% recommend Tommy for any of your buying needs. He's straight forward, and easy to get along with. Ill definitely buy with him again. . 100% recommend Tommy for any of your buying needs. He's straight forward, and easy to get along with. Ill definitely buy with him again. More

From start to finish, Lancaster Honda was helpful and eager to make the purchase of my new car a great experience. I wouldn’t hesitate to buy another vehicle from Lancaster Honda. Thanks, Jered! (My kind eager to make the purchase of my new car a great experience. I wouldn’t hesitate to buy another vehicle from Lancaster Honda. Thanks, Jered! (My kind & gifted salesperson.) More

saleman lemark,so was the sales manager was very professional i would recommend! Buying from this dealership great services professional i would recommend! Buying from this dealership great services More

My only question is, why is the service manager, Cody so rude? Had a horrible experience, will not be returning. Who hired such a person? rude? Had a horrible experience, will not be returning. Who hired such a person? More