Lancaster Honda

Ray Agasang is a honest and great person a scale one to 100. He’s 100% great he’s honest and to the point. 100. He’s 100% great he’s honest and to the point. More

Back in February 8th I brought my vehicle in for service and one of their technicians took it out for a test drive. He got involved into an accident and they totaled my car, after 2/3 months of wait the lia and one of their technicians took it out for a test drive. He got involved into an accident and they totaled my car, after 2/3 months of wait the liable party is still unknown. Their insurance paid for the loan because I decided not to keep my car. But in the meantime I was never provided nor rental neither reimbursement for the extra months I paid without having my car in my posesión. I continue to call to be assisted. They offer you call back but still nothing. Insurance sends me a 200$ check because that’s my equity from loan amount. Very unprofessional and irresponsible. Sales department is a whole different Story. If you buy a car here, just don’t provide your trust to no one in the service department. Because they won’t take care of you as they promise, neither they feel bad as they say they do. More

Came in for a AC service for the first time, service manager Cody said that my AC is contaminated which I know is impossible because it’s new and I never touch the AC, he then said that it is not gonna manager Cody said that my AC is contaminated which I know is impossible because it’s new and I never touch the AC, he then said that it is not gonna be under warranty and recommended me to take it to a AC specialist which I did and they said that it’s not contaminated. I’m giving this a bad review because they just charge me over $200 for diagnostic just for them to tell me that it’s not under warranty and they’re not gonna work on it. More

I have called 3 times about my license plates. The first time I called they told me they might have them in the back room and he will give me a call back and he never did, I called again and they The first time I called they told me they might have them in the back room and he will give me a call back and he never did, I called again and they told me to talk to a financial advisor but gave me no number or extension or anything, I called again again and the guy in sales doesn’t know a single thing so he transfers me to a manager and the manager gave me no information at all either, so first my license plates could be there and now they won’t give me no information AT ALL, my license plates expire in 13 days More

Had a terrible experience with Ray Angosung. The guy is so unprofessional he was cussing at his salesman in front of my children! And acting like he could because he was “the boss.” The guy is so unprofessional he was cussing at his salesman in front of my children! And acting like he could because he was “the boss.” More

I just bought my car with Tommy Kuper. . 100% recommend Tommy for any of your buying needs. He's straight forward, and easy to get along with. Ill definitely buy with him again. . 100% recommend Tommy for any of your buying needs. He's straight forward, and easy to get along with. Ill definitely buy with him again. More

From start to finish, Lancaster Honda was helpful and eager to make the purchase of my new car a great experience. I wouldn’t hesitate to buy another vehicle from Lancaster Honda. Thanks, Jered! (My kind eager to make the purchase of my new car a great experience. I wouldn’t hesitate to buy another vehicle from Lancaster Honda. Thanks, Jered! (My kind & gifted salesperson.) More

saleman lemark,so was the sales manager was very professional i would recommend! Buying from this dealership great services professional i would recommend! Buying from this dealership great services More

My only question is, why is the service manager, Cody so rude? Had a horrible experience, will not be returning. Who hired such a person? rude? Had a horrible experience, will not be returning. Who hired such a person? More

If I could, I would leave at zero stars due to, Cody Broderick, the service manager. I had an issue with my car and the rental. My vehicle sat at their dealership for over a month and a half. I finall Broderick, the service manager. I had an issue with my car and the rental. My vehicle sat at their dealership for over a month and a half. I finally went in and asked what was going on. My car had not been touched. I saw that it had not moved since I had dropped it off and I was told that the mechanic was on vacation and wouldn’t be back for another week. All the while, I am paying for a rental out of my pocket. When I a called and complained to the service manager, Cody Broderick, not only was he unprofessional but screamed at me over the phone and told me I had issues and I was a liar. He then did a conference call, over speaker with one of the team members who told me my vehicle would be worked on in a timely manner and there was a back-and-forth with the team member saying she never said this and myself saying that she did. Again, Cody then called me a liar, and then proceeded to hang up on me. A day later, the service manager, Cody Broderick, called and apologized to me. He told me, “he just was having a bad day”. You’re having a bad day so you scream at a customer and pass your frustration out on them? Oh, thank you, now I had a bad day as well. He was beyond unprofessional. My cars issue was never fixed, I still have issues with my Honda CRV to this day but, I refuse to ever return to the Honda dealership in Lancaster, California. Not only are they abusive, but they don’t take care of the problem. They just want money and if they’re having a bad day, take it out on their customers. Listen when you work you take your emotions out of it you separate your personal life from work! I will never go back to Honda or buy from them ever again due to his unprofessionalism. More