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Honda Libertyville - Service Center

Libertyville, IL

3.2
318 Reviews

318 Reviews of Honda Libertyville - Service Center

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October 08, 2020

Bought my first new Honda from Pauly a 1984 Prelude. Yes, that's right! 36 years ago. Subsequently bought other new Hondas. Still coming here. More

by LORENZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JULIE, THE LEAD SERVICE WRITER
October 07, 2020

Brought our CRV in for B1 service (oil change and tire rotation). I arrived a little late (seven minutes) due to unexpected traffic. Was attended to right away, nothing was mentioned about my tardiness. C More

by i.seidman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
September 10, 2020

I bring my Odyssey to Pauly Honda for service because I can trust that the work will be done right. They have a large, comfortable waiting area. The staff has been very polite, informative, and professio More

by J KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
September 04, 2020

Very helpful. Treated professionally.. I am very satisfied with the service person and how the whole experience went. I have had Hondas for a long time and like the car and the service. More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
August 30, 2020

I have always had a pleasant experience at Pauly Honda. Everyone is very nice and they explain in detail what work needs to be done in service. More

by aroday02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie in service
August 23, 2020

I will always buy my Hondas at Pauly and i will always service them there too. They value my business! Julie in Service is outstanding! More

by bix171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Helenga
August 19, 2020

Pauly Honda is a great dealership. I am a long time customer because this dealership maintains good practices from Sales to Service and everyone else in the business process. More

by warren.krueger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kandler, the 2 excellent parts department guys, and of course, Julie, who has always given good advice.
August 16, 2020

Service advisor Kevin was courteous and very professional great job, however seat and steering wheel out of position when returned was not pleasing outside seating is very nice More

by sweeney67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
August 10, 2020

Julie Hellenga is a top notch Honda service provider!!! She has been my provider for many years. I can always count on her to effectively communicate about any repairs or service my Honda needs! More

by dave
Recommend Dealer
Yes
Employees Worked With
Julie Hellenga
August 05, 2020

Excellent service The back up camera on my Accord stopped working. I took it in with no appointment and they immediately found the problem and fixed it. The dealership More

by rick99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kandler
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