Honda Libertyville - Service Center

Worked with my needs and budget I like factory trained techs with factory parts. Altho much more expensive than outside providers Pauly's Service Dept. (TIM), worked with my budget a I like factory trained techs with factory parts. Altho much more expensive than outside providers Pauly's Service Dept. (TIM), worked with my budget and accomplished the needed work quickly, efficiently, up to factory specs and within my budget. More

Long Time Pauly Customer I have purchased several vehicles from Pauly and have had them serviced there. I have always been satisfied with my experiences. The service writers I have purchased several vehicles from Pauly and have had them serviced there. I have always been satisfied with my experiences. The service writers are experienced and professional. I think its indicative of the efforts of the service manager and his staff. I will probably purchase my next vehicle there as well. More

Pilot Accessory I ordered a Pilot bicycle rack for the trailer hitch receiver. The service rep worked hard to find a competitive price. While she said they would call I ordered a Pilot bicycle rack for the trailer hitch receiver. The service rep worked hard to find a competitive price. While she said they would call when the part arrived, a week later I stopped in an lo and behold the part had been there for several days. Once we got past that, installation was quick. Priced as promised. Car was washed (Even for a small job like this one.). Out the door a 98% happy customer. More

Service Julie Hellenga was very polite and knowledgeable about my questions. I am very pleased with her and the service received. She took the time to answer Julie Hellenga was very polite and knowledgeable about my questions. I am very pleased with her and the service received. She took the time to answer all of my questions. More

Great Service! Came in for routine service - which was quick, thorough and my car was washed and I was given a rose! Couldn't be more pleased. In fact I have switc Came in for routine service - which was quick, thorough and my car was washed and I was given a rose! Couldn't be more pleased. In fact I have switched to Pauly Honda from the dealership where I bought my car. More

The best GREAT!!!!! Pauly Honda has the best people working there. Fast service, complete checkup done, tires rotated and even washed my car. Not a long wai GREAT!!!!! Pauly Honda has the best people working there. Fast service, complete checkup done, tires rotated and even washed my car. Not a long wait. More

pleasant service experience I arrived at 12:15 for a scheduled service appointment. I appreciate the ability to book online. I was treated fairly, the service was completed qui I arrived at 12:15 for a scheduled service appointment. I appreciate the ability to book online. I was treated fairly, the service was completed quickly, and I even snagged the last bagel. Overall, as pleasant an experience as I could receive anywhere. More

service department Pauly Honda has the best customer service department. Every employee takes pride in their work.. The sales department are very easy to work with prese Pauly Honda has the best customer service department. Every employee takes pride in their work.. The sales department are very easy to work with presenting the features of their product. More

Honda Pilot - Julie is the goddess of service Julie may be the most friendliest, courteous and knowledgeable service manager I have dealt with ever. She is effectively communicates the issue, rem Julie may be the most friendliest, courteous and knowledgeable service manager I have dealt with ever. She is effectively communicates the issue, remedy, and personal makes sure she test/demonstrates the repairs. I am truly impressed with this service department. More

Julie was outstanding! Excellent customer service. I would highly recommend this dealership to friends and family. Very satisfied with the overall experience. The repairs we Excellent customer service. I would highly recommend this dealership to friends and family. Very satisfied with the overall experience. The repairs were done in a very timely manner. Julie was the person who took care of me and she was wonderful. More