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Honda North - Service Center

Danvers, MA

4.7
862 Reviews

862 Reviews of Honda North - Service Center

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July 01, 2015

Never Had Better I have given a 5 Star Rating because my every question and need at the time was answered and performed without any problems ....I was pleasantly surpr More

by AnnePC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Thistlewood, Bus. Mgr.; Vic Gillespie, Service Advissor, & others
Jul 22, 2015 -

Honda North responded

Dear AnnePC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and for being an advocate of Honda North. We truly appreciate your recommendations. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 30, 2015

maintenance used express service. customers should not be told by you how many words they have to use. that is why you are not getting responses. my visit at Hond More

by very picky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dennis
Jul 22, 2015 -

Honda North responded

Dear very picky, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2015

Conducted a routine state inspection. My teenage daughter took the care in for inspection, and they walked her through the process (her first time) and returned the car as expected. The More

by LandlockedSailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No recollection.
Jul 22, 2015 -

Honda North responded

Dear LandlockedSailor, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your daughter was able to get her State Inspection Sticker in a timely manner. I apologize for the fact that her rear wiper was not replaced. Unfortunately the rear wiper does not have to be functional for the vehicle to pass inspection, only the front ones. When it is convenient for you, would will gladly replace that wiper for you. I apologize for any inconvenience. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2015

Did the job right I was in the shop for reoccurring issues related to TPMS tire pressure sensors malfunctioning. After learning of the persistence of the issue, the se More

by mmangi01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 22, 2015 -

Honda North responded

Dear mmangi01, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that the Service Manager followed up with your TPMS sensor to ensure that the issue was taken care of once and for all. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 28, 2015

Friendly, professional service Honda evaluated what my car needed and gave quick and professional service. I trust this dealership to deliver what I need to keep my Honda in its bea More

by Jkaccord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 22, 2015 -

Honda North responded

Dear Jkaccord, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we take great pride in being upfront and honest with our customers. We want the best for you and your Honda. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 27, 2015

Good service Work was done quickly and well. Vic was knowledgeable and polite. My car was clean when I picked it up. The shuttle driver, Joe, was pleasant. More

by my review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Jul 22, 2015 -

Honda North responded

Dear my review, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

TITLE? Since when do you service only writers? I needed a new part. Called the day before-The part was ordered and would be in the next day-every thing went smoothly and pleasantly. In 1 1/2 hours More

by noname
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forget.
Jul 22, 2015 -

Honda North responded

Dear noname, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. Being a Certified Honda Dealer allows us to get parts next day as to limit any inconvenience to our customers. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

Over the top. Helpful staff. Explanations perfect. Fast, efficient and friendly dealership. Service is superb. Wait time not too long. Comfortable waiting area More

by Joannikins
Recommend Dealer
Yes
Employees Worked With
Vic
Jul 22, 2015 -

Honda North responded

Dear Joannikins, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we strive to provide the highest level of customer service possible. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

Everyone is very helpful...great culture. My first 5k service in my new Touring CRV was better than expected. Pat greeted me in the Express Line, explained everything and took my car. It was More

by CHEZRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 22, 2015 -

Honda North responded

Dear CHEZRAY, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we strive to provide the highest level of customer service possible. A complimentary car wash and beverage are small things that we believe go a long way. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

Fast, efficient srvice I stopped in for an oil change.....they said it would be 1 hr - 1 hr. 15 minutes......done in 45 minutes. Great service for a great price More

by dottyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 22, 2015 -

Honda North responded

Dear dottyd, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we understand your time is valuable. We strive for quick and efficient express services as to limit any inconvenience. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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