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Honda North - Service Center

Danvers, MA

4.7
874 Reviews

874 Reviews of Honda North - Service Center

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July 02, 2015

Peace of Mind Just brought in my Accord for a 30k mile service, and it all went like clockwork. Vic was great. I was kept informed about the work being done, ques More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Jul 22, 2015 -

Honda North responded

Dear Steve, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that Vic fully explained the service to you as we believe that is the most important part of any service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 01, 2015

Great Detail Recently had my Pilot detailed after a busy winter skiing. Best detail ever! My Pilot looks cleaner than when I purchased new :) I will definitely ha More

by bigzinner
Recommend Dealer
Yes
Employees Worked With
Don't have his card, sorry
Jul 22, 2015 -

Honda North responded

Dear bigzinner Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your detailing went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 01, 2015

Never Had Better I have given a 5 Star Rating because my every question and need at the time was answered and performed without any problems ....I was pleasantly surpr More

by AnnePC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Thistlewood, Bus. Mgr.; Vic Gillespie, Service Advissor, & others
Jul 22, 2015 -

Honda North responded

Dear AnnePC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and for being an advocate of Honda North. We truly appreciate your recommendations. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

July 01, 2015

maintenance used express service. customers should not be told by you how many words they have to use. that is why you are not getting responses. my visit at Hond More

by very picky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dennis
Jul 22, 2015 -

Honda North responded

Dear very picky, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2015

Did the job right I was in the shop for reoccurring issues related to TPMS tire pressure sensors malfunctioning. After learning of the persistence of the issue, the se More

by mmangi01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 22, 2015 -

Honda North responded

Dear mmangi01, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that the Service Manager followed up with your TPMS sensor to ensure that the issue was taken care of once and for all. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2015

Conducted a routine state inspection. My teenage daughter took the care in for inspection, and they walked her through the process (her first time) and returned the car as expected. The More

by LandlockedSailor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recollection.
Jul 22, 2015 -

Honda North responded

Dear LandlockedSailor, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your daughter was able to get her State Inspection Sticker in a timely manner. I apologize for the fact that her rear wiper was not replaced. Unfortunately the rear wiper does not have to be functional for the vehicle to pass inspection, only the front ones. When it is convenient for you, would will gladly replace that wiper for you. I apologize for any inconvenience. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 28, 2015

Friendly, professional service Honda evaluated what my car needed and gave quick and professional service. I trust this dealership to deliver what I need to keep my Honda in its bea More

by Jkaccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 22, 2015 -

Honda North responded

Dear Jkaccord, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we take great pride in being upfront and honest with our customers. We want the best for you and your Honda. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 27, 2015

Good service Work was done quickly and well. Vic was knowledgeable and polite. My car was clean when I picked it up. The shuttle driver, Joe, was pleasant. More

by my review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
Jul 22, 2015 -

Honda North responded

Dear my review, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 26, 2015

unusual noise checked and fixed/oil change Tires were checked for scraping noise and had oil change that I was due for. Tire was fixed and oil change done. It was done in a timely fashion and More

by dmdmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 22, 2015 -

Honda North responded

Dear dmdmorris, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we believe that the explanation is the most important part of any service. This allows you to plan ahead as you know what was done and what can be expected in the future. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

Fast professional service with extras Brought new Honda in for first oil change. Waited maybe 20 minutes. Got my car back all serviced and checked out, plus windshield washer fluid filed, More

by dougboyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Jul 22, 2015 -

Honda North responded

Dear dougboyle, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Congratulations on your new Honda and thank you for your business. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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