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Honda North - Service Center

Danvers, MA

4.7
874 Reviews

874 Reviews of Honda North - Service Center

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June 25, 2015

Fast, efficient srvice I stopped in for an oil change.....they said it would be 1 hr - 1 hr. 15 minutes......done in 45 minutes. Great service for a great price More

by dottyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 22, 2015 -

Honda North responded

Dear dottyd, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we understand your time is valuable. We strive for quick and efficient express services as to limit any inconvenience. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

Everyone is very helpful...great culture. My first 5k service in my new Touring CRV was better than expected. Pat greeted me in the Express Line, explained everything and took my car. It was More

by CHEZRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 22, 2015 -

Honda North responded

Dear CHEZRAY, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we strive to provide the highest level of customer service possible. A complimentary car wash and beverage are small things that we believe go a long way. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

Over the top. Helpful staff. Explanations perfect. Fast, efficient and friendly dealership. Service is superb. Wait time not too long. Comfortable waiting area More

by Joannikins
Recommend Dealer
Yes
Employees Worked With
Vic
Jul 22, 2015 -

Honda North responded

Dear Joannikins, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we strive to provide the highest level of customer service possible. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 25, 2015

TITLE? Since when do you service only writers? I needed a new part. Called the day before-The part was ordered and would be in the next day-every thing went smoothly and pleasantly. In 1 1/2 hours More

by noname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forget.
Jul 22, 2015 -

Honda North responded

Dear noname, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. Being a Certified Honda Dealer allows us to get parts next day as to limit any inconvenience to our customers. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 24, 2015

Airbag recall My Civic was an airbag recall. Bought it used, not from Honda N. so hadn't been there before and had no real paperwork. They did the work in about t More

by Dan123
Recommend Dealer
Yes
Employees Worked With
Mike, Tim
Jul 22, 2015 -

Honda North responded

Dear Dan123, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 24, 2015

"B" Level Service I was told 60 - 90 minutes for this service. Service was done and I was driving away in 55 minutes. Tim explained everything clearly and completely. More

by Civic13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Jul 22, 2015 -

Honda North responded

Dear Civic13, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we strive for fast and complete service each and every time as to limit any inconvenience. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 23, 2015

Airbag recall appointment I brought my car due to an airbag recall. The people were so very nice and accommodating that I will be sure to return if I buy a new Honda. The ser More

by SharleneMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in sales, Dave in service
Jul 22, 2015 -

Honda North responded

Dear SharleneMS, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. I am glad that you found our staff to be friendly and accommodating that that you will be back for future service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 23, 2015

Recent Visit I went in for brake trouble at around 1pm. I was quickly given a rental car, and my my own car back at 6pm. I will definitely return. More

by bhoover81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Jul 22, 2015 -

Honda North responded

Dear bhoover81, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we understand that servicing your vehicle can often times be a burden. At Honda North we try to make this as painless as possible by providing a loaner car and fast service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 22, 2015

Maintenance Visit I love Honda North. Everyone is so friendly and helpful. I dropped my car off for a 30k mile maintenance and was given an excellent price. I had my ki More

by lajego26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Jul 22, 2015 -

Honda North responded

Dear lajego26, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North we are always trying to take our customer service to the next level by providing any assistance that our customers may need. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 21, 2015

Quick friendly service I went to the dealership for an oil change. Was greeted once I pulled by a friendly representative. He told me it may be ½ hour. He came and got me i More

by lcostas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Jul 22, 2015 -

Honda North responded

Dear lcostas, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that everything was done to your satisfaction. At Honda North strive for fast and complete service each and every time. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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