Back

Honda North - Service Center

Danvers, MA

4.7
862 Reviews

862 Reviews of Honda North - Service Center

Sort by
May 10, 2015

Integrity and Courtesy This company takes the stress out of car buying and service with straightforward honesty and courtesy. They're why I drive past closer dealerships inc More

by jc2lately
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 13, 2015 -

Honda North responded

Dear jc2lately, Thank you for taking the time to share this fantastic review with us on Dealer Rater. I am glad that you find Honda North to be an honest and straightforward dealership. We take great pride in giving our customers truthful and honest answers. This enables our customers to make their own informed decision. The Honda North team would like to thank you for your business and for choosing Honda North. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 09, 2015

The usual excellent service I received the usual excellent service. I've been bringing my car To Honda North since 2002. It is a wonderful business to deal with. More

by Ec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
May 13, 2015 -

Honda North responded

Dear EC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you received the same excellent service you are accustom to during your most recent visit. At Honda North your satisfaction is always our number one priority. Thank you for your ongoing business over the past 13 years. We truly appreciate your dedicated business and loyalty. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 09, 2015

Excellent! I took my car in for just a simple oil change, and I was in and out in 25 minutes! Thank you for such efficiency and courteous service. More

by Doris1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Howell, and I don't know name of the other person.
May 13, 2015 -

Honda North responded

Dear Doris1019, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed quickly and efficiently as to eliminate any inconvenience. At Honda North we understand that our customer's time is valuable. We strive for quick and complete service each and every time. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 08, 2015

Efficient and Courteous I was greeted by Kyle who asked about the reason for my visit. The service department quicky checked the car out, found the problem, and completed rep More

by cg67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn, Ed Dake, David, Bryan
May 13, 2015 -

Honda North responded

Dear cg67, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your vehicle was repaired quickly and that the repair was covered under warranty. At Honda North we understand that car repairs can often times be costly. We are always happy to tell our customers when their repair is covered under warranty as it is not always the case. I am glad that a Sales Consultant was able to show you the new CR-V while your vehicle was being repaired. It is a great way to pass the time. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 08, 2015

OK, but lack attention to detail As far as I can tell the maintenance and repairs were all done satisfactorily and in time/cost quoted. The quality of the work was very good. What i More

by MotherShip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 07, 2015

wonderful service What an enjoyable experience. The service was very quick and i was so impressed with the caring involved. I brought my 15 year old son and wr were b More

by coco123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bouchie.
May 13, 2015 -

Honda North responded

Dear coco123, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you received excellent customer service during your recent visit. As an Employee Owned Company, your satisfaction is always our number one priority. At Honda North we believe that the small things such as a complimentary beverage and a comfortable waiting area make a big difference. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 06, 2015

Swift and thorough in and out Took my 2014 Honda CR-V in yesterday for its 5000 mile oil change - its first since I purchased it. I was surprised when I called for an appointment More

by NancyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I forgot to get his name!
May 06, 2015 -

Honda North responded

Dear Nancy, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed quickly through our Express Service Lane and that you enjoyed a complimentary beverage while you waited. Our Express Service Lane handles every day tasks such as oil changes, light bulb replacement, wiper inserts etc. This allows us to be more efficient and results in a shorter wait time for our customers. As an Employee Owned Company your satisfaction is our number one priority. Thank you for your business Nancy. We look forward to seeing you and your 2014 CR-V at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 06, 2015

Completely satisfied. I was totally satisfied with your staff, service and timeliness that was received at Honda North. I was taken immediately in the express lane and re More

by joeb1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know employees name.
May 07, 2015 -

Honda North responded

Dear joeb1949, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you were completely satisfied with the service and timeliness of the Honda North Service Department. We understand how valuable our customer's time is. Our goal is complete your service as quickly and accurately as possible as to eliminate any inconvenience. Thank you for your business Joe and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 06, 2015

always pleased always a delight to take my car in for service or anything else it may need. Everyone is always very friendly Thanks everyone for taking care of my More

by Katrinawill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember, sorry
May 07, 2015 -

Honda North responded

Dear Katrinawill, Thank you for taking the time to share your recent Honda North experience with us. I am glad to hear that everyone was friendly and attentive to your needs. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 07, 2015 -

Honda North responded

Dear Katrinawill, Thank you for taking the time to share your recent Honda North experience with us. I am glad to hear that everyone was friendly and attentive to your needs. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 04, 2015

Quick & easy, friendly staff too! We went to have our first oil change service. The process was very easy and efficient. Staff is super friendly and accommodating. Had us in and out More

by mcculloughw@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 05, 2015 -

Honda North responded

Dear mcculloughw, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your first oil change was completed quickly and that you found our staff to be friendly and accommodating. As an Employee Owned Company we understand how valuable your time is. We strive for quick, complete, and accurate service each and every time as to limit any inconvenience. Thank you for your business and for taking the time to leave us a review on DealerRater. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

...
45
...