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862 Reviews of Honda North - Service Center
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May 03, 2015
Service Department Review I'm very impressed with the Service Department's customer service skills and how hard everyone there seems to be working. While I only just purchased I'm very impressed with the Service Department's customer service skills and how hard everyone there seems to be working. While I only just purchased my Honda Civic there last Saturday, I did of course have to have it registered and inspected; the service department employees were very attentive to my concerns about getting this done on time and one additional concern regarding my car. It's very nice that Honda offers the amenities of a pleasant and comfortable waiting area, snack bar, WiFi, Enterprise, etc. And who can beat having 7-day a week availability! Hope the employees are working **too hard** and get all necessary breaks! More
by AlisonM
Employees Worked With
I am sorry I don't have the names! It was about four I've interacted with and they were all very attentive.
May 02, 2015
Quick inspection and duplicate key made Excellent service, the Team keeps you informed about your wait. Very happy with my overall experience! I came in for a followup from a purchase earlie Excellent service, the Team keeps you informed about your wait. Very happy with my overall experience! I came in for a followup from a purchase earlier in the week. I was told due to how busy they were, I was expected and hour and a half wait. I was out in half the time! More
by TripleM1978
Employees Worked With
Vice Gillespie
May 02, 2015
Service Brought my car in for a left wheel clicking sound. Picked the car up and the sound was still there. Mentioned the sound and they fixed the problem pro Brought my car in for a left wheel clicking sound. Picked the car up and the sound was still there. Mentioned the sound and they fixed the problem promptly. More
by Del123
Employees Worked With
Assistant service manager
April 30, 2015
Professional, courteous but expensive. I would have given a five.....only the service was so expensive. Happily, was able to use a coupon....but still so expensive....too expensive. I would have given a five.....only the service was so expensive. Happily, was able to use a coupon....but still so expensive....too expensive. More
by HondaDriver
Employees Worked With
Mike
April 30, 2015
Went in for an express oil change This dealership is truly one of the best I have been to. I come from California and wanted to make sure I had a place to continue to maintain my care. This dealership is truly one of the best I have been to. I come from California and wanted to make sure I had a place to continue to maintain my care. Their price for oil change and multi point inspection is competitive. They also always vacuum your car and run it through the car wash if weather permits. The workers there are all friendly, especially Lucky. Never dreading to go to this dealer to fight for the best deal. More
by poofyy
Employees Worked With
Lucky
April 29, 2015
In for Routine auto maintenance Good customer service in the service department, good communication. They kept me updated on the status of my repair and were helpful and friendly. Good customer service in the service department, good communication. They kept me updated on the status of my repair and were helpful and friendly. The courtesy shuttle service is awesome. (Joe is great!) More
by msflah
Employees Worked With
Vic Gillespie, Joe (Shuttle driver)
April 27, 2015
Why I'm pleased with Honda north Everyone has always been nice. The waiting room is very comforable. I came for an inspection sticker this time but I always come for an oil change and Everyone has always been nice. The waiting room is very comforable. I came for an inspection sticker this time but I always come for an oil change and every time something is wrong with my car. More
by Tina
Employees Worked With
Don't know names. But there the same ones every sunday
April 24, 2015
Long wait time for simple service even with appointment I was at Honda North waiting for a tire to be remounted for 3 hours. I made an appointment the day before, so there is no reason it should take a prof I was at Honda North waiting for a tire to be remounted for 3 hours. I made an appointment the day before, so there is no reason it should take a professional car dealership 3 hours to inspect a tire for damage, then remount. More
by mmangi01
Employees Worked With
?
April 22, 2015
Sticker When I bought this car the dealer said they would pay for the inspection sticker for life. After a few years, the Mass RMV told them they could not When I bought this car the dealer said they would pay for the inspection sticker for life. After a few years, the Mass RMV told them they could not do this but nothing was substituted for this agreement, More
by Frogman29
Employees Worked With
Cannot remember any names, but all were helpful and friendly. Names are probably on the receipt.
April 21, 2015
Comprehensive and friendly service! When we dropped off my car on Saturday, Vic was very informative throughout the morning and afternoon, explaining each thing that was wrong with my ca When we dropped off my car on Saturday, Vic was very informative throughout the morning and afternoon, explaining each thing that was wrong with my car and how they could fix it. My final price was even less than she thought it would be. Although Vic wasn't there when we picked up the car on Sunday, the staff was very polite and brought my car out front for me. My 2009 Fit Sport felt like a new vehicle when I drove it home...Many thanks to Honda North! It was my first time going to this Honda dealership for service and I was very happy. I will use them in the future, if necessary. More
by JBMorris1
Employees Worked With
Vic Gillespie
