Honda North - Service Center

Problems with stock This was the second time in a row (and with a month) that my scheduled service did not have the parts needed. #1 appointment on 12/20 this was sche This was the second time in a row (and with a month) that my scheduled service did not have the parts needed. #1 appointment on 12/20 this was scheduled online atleast a 2 weeks before the day of the appointment. I needed 3 new tire as suggest after my last oil change. Got to the appointment and there were no tires. Could come back on Monday but I was traveling. Scheduled second apointment right there on the spot. Also got a follow automatic call reminding me that I had missed this apointment--- I was really mad about that call. To not have the parts for a scheduled appointment and then get a call saying I missed it. Not good. #2 appointment on 1/10 scheduled in your office as stated above. Arrived and agian did not have all the tires! Fortunately your mananger on duty was able to get the part later in the day and get me a rental. But seriously I think you have a major logistics problem on your hands. (Everyone I spoke to was very nice and no complaints other than a focus on the football game) More

Customer Service The reps in house are great - friendly and efficient. The phone reps- not so much. After my phone experience was expecting trouble when I arrived but The reps in house are great - friendly and efficient. The phone reps- not so much. After my phone experience was expecting trouble when I arrived but Vic was great! More

10,000 mile check-up Oil change, tire rotation + multi-point inspection--all done in a reasonable amount of time on a busy Saturday morning. Thanks for the good service! Oil change, tire rotation + multi-point inspection--all done in a reasonable amount of time on a busy Saturday morning. Thanks for the good service! More

Painless It was efficient and done in a very timely .manner. The staff are all professional and treat patrons with patience and kindness. For me Honda North It was efficient and done in a very timely .manner. The staff are all professional and treat patrons with patience and kindness. For me Honda North in Danvers has been nothing but the best. More

Service is excellent and Vic was very pleasant It was an excellent experience overall .. It was for a 15,000 mile checkup .. very satisfied with the experience just thought that $300 was kind of a It was an excellent experience overall .. It was for a 15,000 mile checkup .. very satisfied with the experience just thought that $300 was kind of a lot to change tires, oil, fluids, etc. but I guess things are more expensive these days .. I do love my CRV .. and the people at Honda North are very nice ... overall it was a good experience. More

Routine oil change I took my CRV for an oil change and they did the work for free because I had recently had a major service appointment. What a pleasant surprise! I took my CRV for an oil change and they did the work for free because I had recently had a major service appointment. What a pleasant surprise! More

Emergency service call I was met at the door, had a problem with a screw in my tire and was taken care of quickly and professionally. Much appreciated!!!!!! I was met at the door, had a problem with a screw in my tire and was taken care of quickly and professionally. Much appreciated!!!!!! More

Great service! My family has 2 Odysseys and 2 Accords and we always take them to Honda North for servicing. Everyone there is very friendly and knowledgeable (esp. V My family has 2 Odysseys and 2 Accords and we always take them to Honda North for servicing. Everyone there is very friendly and knowledgeable (esp. Vic). We will definitely buy our next car there! More

Oil change and vehicle inspection Lucky greeted me at my car--very professional and friendly. He told me he'd get my car in right away and asked me to go in the customer lounge. After Lucky greeted me at my car--very professional and friendly. He told me he'd get my car in right away and asked me to go in the customer lounge. After the CR-V was serviced, he explained what had been done and what the total cost was. I was very satisfied with my time today at Honda North. More

fall service I had a fall service done on my 2008 Honda Ridgeline. It was done in a timely manner as always at Honda North. Good job. I had a fall service done on my 2008 Honda Ridgeline. It was done in a timely manner as always at Honda North. Good job. More