865 Reviews of Honda North - Service Center
always great service Service at Honda North is always great, in terms of responsiveness, friendliness, efficiency, and reliability. Everybody I've dealt with has been a p Service at Honda North is always great, in terms of responsiveness, friendliness, efficiency, and reliability. Everybody I've dealt with has been a pleasure. My Honda Fit has required so little maintenance that I can't really comment on the "quality of work" -- in 3 years, I've had one or two small problems and, as far as I can tell, they've been fixed immediately with no hassle. Honda North seems to have figured out how to find and keep smart, satisfied employees who enjoy and take pride in their jobs. Props!! More
Great! I am always pleased with the service at Honda North. I would recommend it to anyone and everyone. The express service and the hours they are open ar I am always pleased with the service at Honda North. I would recommend it to anyone and everyone. The express service and the hours they are open are wonderful. Also, the complimentary car wash and vacuum are a great plus. Keep up the great work. Thank you. More
Very quick service time Arrived at mid afternoon and work was started immediately. The lube, oil and filter change, tire rotation and check out of the rear license plate lig Arrived at mid afternoon and work was started immediately. The lube, oil and filter change, tire rotation and check out of the rear license plate lights took less than 30 minutes. And, I got a free drink and a free car wash. What could be better? More
Scheduled maintenance NE B Service We are very pleased with the recent service performed on our 03 Honda at Honda North! The Service Advisor, Vic Gillespie, and the Mechanic, Bill, wer We are very pleased with the recent service performed on our 03 Honda at Honda North! The Service Advisor, Vic Gillespie, and the Mechanic, Bill, were both very courteous and knowledgeable. We waited while the NE B Service was performed and Vic promptly let us know of the additional recommended service which did not take too much longer to be completed. After all was completed we did find some brake related noise and returned to Honda North to have it checked the same afternoon. Vic had it brought in for us immediately and we met with Bill for a road trip. Bill was able to identify the noise and with his additional work he was able to resolve the problem and eliminate the noise soon after. More
Friendly but not cheap The people were friendly enough, I am just not sure why, when you buy a maintenance book with your new vehicle, a 20,000 mile service should still cos The people were friendly enough, I am just not sure why, when you buy a maintenance book with your new vehicle, a 20,000 mile service should still cost you just about $300. Maybe it's just me. More
Ching Hung Serves are excellent and complete. I will recumbent my friend to have their cars serviced here. The employees are friendly and supported all the way Serves are excellent and complete. I will recumbent my friend to have their cars serviced here. The employees are friendly and supported all the way through. More
Excellent Customer Service After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the cus After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the customer service was excellent! The customer services rep remembered me from my previous Honda even though it had been a while since I was in for service. She was friendly, helpful and made sure the car was ready when promised! Additionally, my sales person Nagi Fayed met me before I could even ask for him and gave me the spare key and asked if I needed anything. The service is outstanding! More
over priced...! I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 Civic). I service both these vehicles at your location. If you look at the service history on the Civic, I have spent quite a bit of money and you cant give a discount to long time customers to purchase and install a battery...! I am returning on Tuesday b/c transmission fluid is leaking...If I recall 3-4 years ago you serviced the transmission which was new only had about 20,000 miles...now you want to charge me for a transamission inspection fee to determine the cause of the leak...!!! Thank You, Richard More
Service From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car was in for it's first oil change and it was done, washed, and vacuumed before my free cup of coffee was warm enough to drink. This is my third car from this dealership and the level of service is awesome. Keep up the good work. A Happy Customer, John R. Cascio More
Tim was great Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. I brought it in and the service crew analyzed it. The problem may have been due to a number of factors, or it may have just been environmental. Tim explained all of the various potential issues, but also each of their limitations as well. He gave me the information that I needed, and then let me make the decision. At no time did I feel pressured to take a particular course of action. I very much appreciated his thoroughness and the way that he treated me. My only criticism of the process (and this is not a criticism of Tim) is that today I had to bring my Subaru in for a diagnosis at Ira. They do not charge for the diagnosis. Once again, this is not a criticism of Tim since he explained upfront to me what the charge would be. However, Honda North may want to know that the competition doesn't charge for this service and you may want to reconsider your policy on this. More