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865 Reviews of Honda North - Service Center
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August 07, 2014
Frustrated I went for an oil change and state inspection and waited 3+ hours. When I asked for status the 3rd or 4th time I was told it would be any minute. I I went for an oil change and state inspection and waited 3+ hours. When I asked for status the 3rd or 4th time I was told it would be any minute. I then sat back down and waited only to see my car sitting and parked so I went back and asked again. Turns out my car had been done for over a half hour. When I then got to my car the keys weren't there so I had to go back in to get them. Usually the service has been amazing. I'm hoping this was just an off day. More
by dthbernhardt
Employees Worked With
Stephen Bouchie
August 06, 2014
oil change This was my first oil change so the cost was nothing for me. Everyone was so pleasant and accommodating. The service was done in a timely manner. th This was my first oil change so the cost was nothing for me. Everyone was so pleasant and accommodating. The service was done in a timely manner. the service lady explained everything that was done and was also very pleasant. everyone there gave me the impression that they enjoyed working at Honda in Danvers. while I was waiting and enjoying my coffee I enjoyed watching everyone, it was a very pleasant atmosphere. More
by louisespirited
Employees Worked With
Stephen Bouchie
August 02, 2014
Not satisfied. Was quoted a price of $533.00 to replace starter, was charged $115.00 for a diagnostic that was not need because I told them it was the starter. They Was quoted a price of $533.00 to replace starter, was charged $115.00 for a diagnostic that was not need because I told them it was the starter. They then called and told me the price would be $900,00, when I told her I was quoted $533 she then told me they made a mistake it would be $800.00. I took the car back and will now go someplace else to be fixed. This was all very misleading on your part. In the last five years between myself and family we have bought 3 cars from you. We will not be buying from you again which is really to bad because we where very happy with the car itself but feel we cannot trust your dealership when it comes to service. More
by jgov234
Employees Worked With
Vic
August 02, 2014
Honda Service Took my 2012 Honda CR-V in for service, oil change, several cars ahead of mine. I was told about 45 minutes or so. Got a cup of coffee and a breakfas Took my 2012 Honda CR-V in for service, oil change, several cars ahead of mine. I was told about 45 minutes or so. Got a cup of coffee and a breakfast sandwich. Not even 45 minutes later, my car was done, washed and vacumed. Service rep went over all that was done and what was scheduled next. Can't ask for better service. More
by sedonasunset
Employees Worked With
Susan Madden
August 01, 2014
Honda North Service Brought car in for routine oil change and tire rotation. Also requested that rear tire on driver side be checked for possible nail/screw. Screw was Brought car in for routine oil change and tire rotation. Also requested that rear tire on driver side be checked for possible nail/screw. Screw was located in tire and plug was inserted. Service was friendly and relatively quick. More
by clairedsg
Employees Worked With
Stephen Bouchie
August 01, 2014
Honda North Always efficient, friendly, helpful. The folks that check you in for your appointment are quick and always give you the up-front information, inform Always efficient, friendly, helpful. The folks that check you in for your appointment are quick and always give you the up-front information, inform you about time expected for the service. More
by allison.k.lobdell
Employees Worked With
Can't remember ! Everyone is helpful there!
August 01, 2014
Nice experience Was greeted very friendly and they did my oil change in no time at all. When I left everything was explained to me by a really nice man, but I didn't Was greeted very friendly and they did my oil change in no time at all. When I left everything was explained to me by a really nice man, but I didn't get his name. More
by teresalord1
Employees Worked With
nice guy talked to me before I left to explain, but didn't get his name , Stephen Bouchie
July 23, 2014
E faletra Very pleased with Honda North and our advisor Kyle Quinn. Car was serviced and completed in a timely manner. Kyle called my husband with updates. Very pleased with Honda North and our advisor Kyle Quinn. Car was serviced and completed in a timely manner. Kyle called my husband with updates. More
by Jrment
Employees Worked With
Kyle Quinn
July 23, 2014
running shoes! The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropp The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropping their cars for service and renting loaner cars. Even under those stressful, backup moments, the service staff didn't miss a beat by remaining professional. Add to that.....the weather was a beasty hot summer day. I appreciate the level of care I was given, and the attention to detail on my car. Thank you very much More
by vmc1
Employees Worked With
Michael Segien
July 21, 2014
Great service The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks fo The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks for the great Sunday service. More
by Jack44
Employees Worked With
Lucky Chan
