Honda North - Service Center

Oil Change I needed a oil change so I headed over to Honda North. The Service Manager Denis came over and took my car in and it was done w/i 30 Minutes. Always I needed a oil change so I headed over to Honda North. The Service Manager Denis came over and took my car in and it was done w/i 30 Minutes. Always great service. More

Service experience I was waited on immediately upon arrival, my intended service was reviewed and my loaner car was available, Mid-morning I was contacted about a coupl I was waited on immediately upon arrival, my intended service was reviewed and my loaner car was available, Mid-morning I was contacted about a couple of additional concerns within the vehicle and although it ended up costing more than I wanted to spend it was in my best interest to have the additional work done. The explanation provided by Tim O'Keefe was informative and non threatening. More

After 8 years, wonder how much more we paid. Current problem would've been 2nd brake repair in less than 9 mo. And also had work to address safety concerns in December - no caliper prob identifie Current problem would've been 2nd brake repair in less than 9 mo. And also had work to address safety concerns in December - no caliper prob identified then despite thorough inspection.. Declined work now - quoted price $300 more than competitors. Always have used dealer for service. If car is out of warranty, why pay so much more, we now truly wonder. How much have we overpaid for years? Not a good feeling. More

A Good Experience I scheduled my appointment on line. When I arrived at Honda North pulled up to the Service area, parked and entered. I was immediately acknowledged, i I scheduled my appointment on line. When I arrived at Honda North pulled up to the Service area, parked and entered. I was immediately acknowledged, information given but I didn't look at the mileage. I was going to go out to get it and the Service Rep asked for my key, pulled the car into the garage coming back into the office area entered the information into the computer. Because I always bring my car into Honda North all of the service information came up and the gentleman was able to see what type of service my car needed and explain everything very clearly to me. He gave me an estimated time that would be needed. I told him that I was prepared to wait, I had reading material with me and a coffee. I was and always have been impressed with your service department. Over the years I've had other vehicles having to deal with their service departments. I firmly believe you can judge a vehicle by not only the service their service department gives but the respect given the customer. I am so very pleased with my Honda and the Service Department at Honda North I would, and have, recommended the Dealership to others. I don't recall the gentleman's name and the papers are in the cars glove compartment. I'm hoping you can look him up and please tell him again thank you. Ann Marie L. Gombus More

Excellent Customer Service and Detailing I felt as though I went to an honest Dealer Service Center, which is hard to come by. Tim was very honest and professional. The service work was com I felt as though I went to an honest Dealer Service Center, which is hard to come by. Tim was very honest and professional. The service work was complete as promised and the detailing work on my car was the best I've ever had done! Thank You Tim! More

Service Excellent service. Taken right away. Work done professionally. Got exactly what I came in for. Neat work done, done efficiently. Will be back. Why d Excellent service. Taken right away. Work done professionally. Got exactly what I came in for. Neat work done, done efficiently. Will be back. Why does this need to be 25 words................... More

Very pleasant experience. Tim is an excellent representation of Honda North. I brought my car in for its 105,000 mile service, which is fairly detailed. Tim explained the proce Tim is an excellent representation of Honda North. I brought my car in for its 105,000 mile service, which is fairly detailed. Tim explained the procedure in terms I could understand and made sure my specific concerns were addressed. He was friendly, thorough, and kept me informed on the process by phone. My calls were promptly returned, which makes a world of difference when trying to complete a big service and pick your vehicle up in the same day. I did receive a loaner vehicle, which Tim advised that I may want to do since the service takes a few hours - I'm glad I did! I was able to get my daily errands done while my CR-V was being worked on. Thanks again, Tim! More

Great Dealership Great People to work with. Always know what they are talking about. Treat you like its your first time there. Want to make you part of their family. Great People to work with. Always know what they are talking about. Treat you like its your first time there. Want to make you part of their family. More

Very Good Service The service advisor was great and he explained everything professionally. Very satisfied with the work from the service department. I will return to H The service advisor was great and he explained everything professionally. Very satisfied with the work from the service department. I will return to Honda North. More

Service My only concern & I am not sure if this is within anyone's control is that I had my tires totated on Sunday and my 'check tire pressure' light lit up My only concern & I am not sure if this is within anyone's control is that I had my tires totated on Sunday and my 'check tire pressure' light lit up on Monday. More