Honda North - Service Center

My Battery died on my 2008 Honda Accord... The service manager took the time to research the battery from the previous owner and found that the warranty was still good...Saving me the cost of the battery. manager took the time to research the battery from the previous owner and found that the warranty was still good...Saving me the cost of the battery. Service was quick and complete, everyone was very friendly and professional. I even saw our sales rep Evy who took the time to come over and speak to us even though it had been a year since we saw her last. All in all it was a very pleasant experience. More

The service was very fast, and friendly. My wife and I didn't even get a chance to finish our breakfast sandwiches. The service lady, explained what they did. She also explained that I should get an inter didn't even get a chance to finish our breakfast sandwiches. The service lady, explained what they did. She also explained that I should get an interval check. So next oil change, I will get a 15k check. I am very happy with the way I am treated at Honda North. More

When I brought my car to Honda North Denis came out to greet me and asked what I wanted to be serviced on my car. He said it would be about a hour and a half. The work on my car was completed in less than greet me and asked what I wanted to be serviced on my car. He said it would be about a hour and a half. The work on my car was completed in less than hour and Denis came back to explain the work that was done and that it was all set. More

Went in for routine oil change on a Sunday (a Sunday! What other shop is open on Sunday?) I was in and out in 15 minutes. The car had received a complimentary wash which was badly needed, and to my sur What other shop is open on Sunday?) I was in and out in 15 minutes. The car had received a complimentary wash which was badly needed, and to my surprise and delight, when Susan presented the invoice, the entire oil change was "no charge" because we'd recently had major service done there. Popular wisdom holds that dealerships are "ripoffs" for service but that has not been my experience at Honda North. They have programs such as the 'free oil change' from time to time that keep me coming back. More

Honda is the only place I service my cars...for 15 years. They are professional and we appreciate their prompt help with whatever we need. They are professional and we appreciate their prompt help with whatever we need. More

I brought my car in for the express service, was greeted immediately, estimated a 20 minute wait, an accurate estimate, although I did not wait for the car. Upon my return, my car was clean, both the inter immediately, estimated a 20 minute wait, an accurate estimate, although I did not wait for the car. Upon my return, my car was clean, both the interior was left in tact and the exterior had been washed. I had left the car to run an errand and Kyle immediately helped me when I returned and the cashier was friendly and efficient. I've been servicing my Hondas here since 1988 and I always know I will receive great service! More

We had made an appointment for 9 amand were told it would take about an hour and a half. It wasn't ready until after 4 pm. We spoke to the service person several times during the day and each time it was i take about an hour and a half. It wasn't ready until after 4 pm. We spoke to the service person several times during the day and each time it was indicated they took the walkins first and would be getting to the appointments soon. Why make an appointment then?? Don't get me wrong - we love Honda North and have had wonderful experiences so far but please be honest as to how long something will take! It was the weekend before Christmas and like everyone else had many things to do that day including getting ready to attend an event that night - had we known it would take all day we would have been able to plan accordingly. Thank you! More

We had ongoing problems with our 2013 Honda Accord radio/CD system. Mike was proactive in resolving the problem and made sure we were completely satisfied. So far we are. Thank you Mike, and thank you radio/CD system. Mike was proactive in resolving the problem and made sure we were completely satisfied. So far we are. Thank you Mike, and thank you Honda service staff!! More

Honda north service department is very professional and knowledgeable. Getting my 06 odyssey ready for a long road trip; Dennis and the service techs helped me maximize safety and performance. knowledgeable. Getting my 06 odyssey ready for a long road trip; Dennis and the service techs helped me maximize safety and performance. More

Made a 9am appointment. Waited over 10 minutes before anyone helped me. Did not recieve a word about my car until almost 10:30. At that point I was informed it would be at least another hour for the wor anyone helped me. Did not recieve a word about my car until almost 10:30. At that point I was informed it would be at least another hour for the work to get done. Why was the problem not diagnosed within a half hour of my visit? The problem I had was a cracked dipstick. The only place I've ever had my oil changed was Homda North. How did it get cracked? I've never touched it in the 5 years I've owned the car (bought new at Honda North). At the end of the day, I had to pay 2 hours labor for them to get the dipstick out (it was stuck). They gave me the part for free, but I can't believe I sat there for almost 90 minutes to find out they needed more time (and then had to pay for that time). More