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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
150 Reviews
Call Service Center (440) 243-5577

150 Reviews of Honda Of Middleburg Heights - Service Center

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September 27, 2023

He explained why there were certain things that needed to be done, such as changing filters and asked me if the car had a pull to it because there was a front tire out of line. He then showed me the sheet a More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 28, 2023 -

Honda Of Middleburg Heights responded

Lynn, we're glad to know that our team at Honda of Middleburg Heights was able to provide you with detailed explanations and guidance for your car's needs. Thank you for your excellent feedback!

September 26, 2023

Easy online scheduling for oil change. Greeted by very friendly tech, Bradley. Clean waiting room with coffee!! Bradley explained all that would be done and when finished went through i More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Perrea
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Sep 26, 2023 -

Honda Of Middleburg Heights responded

It sounds like your service visit was a roaring success, Judi! Thanks for choosing Honda of Middleburg Heights--we're happy to hear our online scheduling was convenient for you. Bradley and our team look forward to seeing you next time!

September 26, 2023

It has professional staff and they do a good job of explaining the car service to you. More

by Nangombert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Honda Of Middleburg Heights responded

Thanks for the review! We appreciate your business and hope to see you again at Honda of Middleburg Heights!

September 25, 2023

Went in with no appointment and was able to be taken care of. Service advisor was very helpful and respectful. More

by Mushus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Sep 26, 2023 -

Honda Of Middleburg Heights responded

We're glad to know you had a positive experience at Honda of Middleburg Heights! Our team is always here to provide attentive service. Thanks for the feedback!

September 23, 2023

Worked with me to get the repairs I needed done and covered. Kept me informed and was friendly and helpful. More

by icreatechaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Perrea , Laura Flick
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Sep 25, 2023 -

Honda Of Middleburg Heights responded

We're glad to know that our team at Honda of Middleburg Heights was able to assist you with your repairs and keep you informed throughout the process. Thanks for sharing this positive feedback!

September 20, 2023

Laura is always excellent knows her job she will be missed Very good service always on time More

by carlminardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Report | Print
Sep 20, 2023 -

Honda Of Middleburg Heights responded

Thank you for the 5-stars and shoutout to Laura! All of us at Honda of Middleburg Heights appreciate your business!

September 19, 2023

Have always had good experiences here. Appreciate Dave assisting me at this time. Work was done in a timely manner More

by btaylor3101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Sep 20, 2023 -

Honda Of Middleburg Heights responded

We're glad to know you've consistently had good experiences at Honda of Middleburg Heights! Thanks for the shout-out about Dave and our timely service. We appreciate your feedback!

September 18, 2023

Fast service friendly service advisor great work no problems very easy to deal with fair prices More

by 2017 Ridgeline!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Report | Print
Sep 19, 2023 -

Honda Of Middleburg Heights responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Honda of Middleburg Heights team. Drive safely, and we hope to see you back again down the road!

September 14, 2023

Mike Smith is "A Leader" as he Brings Quality Standards into this Dealership. He has Chris Wiley right where "Being A Good Listener" REALLY Matters, with Chris Keeping Us Buyers Happy✔️ Great Follow-Throug More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wiley - Presents Himself Very Professionally
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Sep 15, 2023 -

Honda Of Middleburg Heights responded

Judy, we're delighted to know that Mike and Chris made your experience at Honda of Middleburg Heights such a positive one. We appreciate the shout-out for their quality standards and listening skills!

September 12, 2023

Great service! , except I did not receive my $10.00 discount for my tire rotation... More

by kenmikols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Honda Of Middleburg Heights responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Honda of Middleburg Heights team. With regard to your discount, I would be happy to speak with you to see what more I can do to clear things up. If you are willing to discuss this further, please contact me directly. Thank you, Xavier Pepple - General Sales Manager - (440) 243-5577 ext. 131 - xpepple@fivestaronline.net

Sep 12, 2023 -

kenmikols responded

Forget it, it's only $10.00, I'm sure Honda needs it more then me....

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