Honda Port Richey - Service Center

I great service on my Honda. The service representative was thorough, professional and very pleasant. The waiting area was comfortable and I was assured my car had been maintai The service representative was thorough, professional and very pleasant. The waiting area was comfortable and I was assured my car had been maintained properly. More

My dealership at ocean Honda feels like part of my family. From sales, I bought 3 cars, with Carlos Whitlock and service with JR since 2017. I’ve sent many friends and there too. They are my go to peo family. From sales, I bought 3 cars, with Carlos Whitlock and service with JR since 2017. I’ve sent many friends and there too. They are my go to people. LOVE them ! More

Discriminatory practices at deli! Totally unacceptable. Everyone should be treated kindly. Lady behavior was rude,, disrespectful and totally unacceptable. She behaved blatantly Totally unacceptable. Everyone should be treated kindly. Lady behavior was rude,, disrespectful and totally unacceptable. She behaved blatantly inappropriate in front of other customers and dealer employees. I felt humiliated, embarrassed and belittled. I have NEVER in 62 years been discriminated against or treated this way. NEVER! The bad taste has since continued to linger. I want to forgive this lady as perhaps she does not know any better OR the expectations of her are too low. I hope this is NOT an acceptable practice at this dealership. More

Ivan service manager always takes excellent care of my needs and makes recommendations for services needed to keep my CRV safe and ready For getting 200,000 miles. Always friendly and helpful. Never needs and makes recommendations for services needed to keep my CRV safe and ready For getting 200,000 miles. Always friendly and helpful. Never tries to Over sell with added services. More

Service was very good as always. JR took all the information for the tech to have done and check my concerns. The results are that the car needs a rack and pinion replacement which i JR took all the information for the tech to have done and check my concerns. The results are that the car needs a rack and pinion replacement which is on back order. Hopefully it comes in sooner that later. It was a good experience. More

my experience at Ocean Honda is always pleasurable. The staff is always polite and courteous. Brandon Was very helpful with meeting all of my vehicle needs that day. He has always kind, courteous and e The staff is always polite and courteous. Brandon Was very helpful with meeting all of my vehicle needs that day. He has always kind, courteous and efficient. It is because of the service I get there, that I always return for my service at Ocean Honda. More

I was promised a ride home and pick up for my vehicle. Service Dept gave me a ride home after sitting they did not have anybody readily available..but Istated I was told there would be someone. I did no Service Dept gave me a ride home after sitting they did not have anybody readily available..but Istated I was told there would be someone. I did not get a pet up to get me to retrieve my car I made other arrangements....nor was there an offer to pick me up to get my car although I am only about 1 mile away. More

Grateful thanks for the best service one could ask for. Rob was fantastic and made us feel very comfortable and knowledgeable and we are so happy with the service! Rob was fantastic and made us feel very comfortable and knowledgeable and we are so happy with the service! More

JR is the best. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done. He knows how to take care of his customers. I have been coming to this dealer for years to get my cars done. More

Initial Service rep was fine. I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I ask I picked up vehicle after 5. There was 1 service rep to help customers. He was busy on the phone with a customer. No one was available to help. I asked the receptionist and she said to simply wait until he was done as he had to check me out. I waited but the service rep continued to remain on the phone with a customer. I went back to the receptionist but she again said she couldn’t help. A couple of sales reps tried to help but couldn’t. After still waiting I again went to the receptionist to ask the the GM’s number but she said she didn’t have it. She told me to call the main phone number and ask for the GM but it was after hours and he was not working. A lady at the front desk told her she did have the GM card and she should give it to me. Sales reps were great, service reps were great but not enough to help after 5. Receptionist needs customer service training. This could have and should have been a better experience More