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Honda Stratham
Stratham, NH
3,182 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,182 reviews
November 17, 2018
Thank you!!! Thank you so much!! Love my new Honda, and the process was easy with a great rate! David made buying a new vehicle a breeze! 😊 Thank you so much!! Love my new Honda, and the process was easy with a great rate! David made buying a new vehicle a breeze! 😊 More
by Jenmorton
Employees Worked With
DAVID APRIL
November 17, 2018
Excellence Everywhere I cannot say enough good things about Bill Bradley. I called to ask about an Accord EXL and went the very same day hoping to get the prices I had aske I cannot say enough good things about Bill Bradley. I called to ask about an Accord EXL and went the very same day hoping to get the prices I had asked for both my trade-in and the car I wanted. In the long run I did not get all the money I wanted for my car. But I don't care!!! After everything was explained to my wife and me, I felt completely satisfied that I had received a fair - even generous - deal. But that was the worst part!! The best part was dealing with Bill. I'm 55 years old. I have never had a better, more human and genuine experience with a salesperson in my life. Bill was incredibly patient and took many hours helping us feel somewhat competent driving this super high tech car- and this was AFTER the sale was complete. He was also very well steeped in the history of Honda itself as a company. I will surely return to get my wife's next car there and seek Bill out again. My experience could not have been more perfect. The dealership was spotless. More
by THEAENEID1
Verified CustomerEmployees Worked With
Eric Swindell, DAVID APRIL, Raymond Jurewicz
November 17, 2018
Exceptional Service !! Honda Barn was attentive to me as a customer, ,and outlined specific problem areas on my vehicle that needed attention. I would definitely go back . Honda Barn was attentive to me as a customer, ,and outlined specific problem areas on my vehicle that needed attention. I would definitely go back . More
by debimaltese
Employees Worked With
Nathan Holmes
November 16, 2018
My new Honda CRV-EX Came into Honda Barn looking to purchase a new vehicle and with the help of Bill Bradley I found my car. I got a fair price on my trade-in and a decen Came into Honda Barn looking to purchase a new vehicle and with the help of Bill Bradley I found my car. I got a fair price on my trade-in and a decent deal on my CRV. Bill was very helpful in getting this deal done. I would highly recommend Bill for anyone looking to purchase a vehicle at Honda Barn. More
by DPK1149
Employees Worked With
November 15, 2018
Nice Staff/Be Careful with MX Quotes Overall, the staff was very friendly, and the atmosphere was nice if you need to wait several hours for your vehicle to be worked on. If you're lookin Overall, the staff was very friendly, and the atmosphere was nice if you need to wait several hours for your vehicle to be worked on. If you're looking for fair/honest prices, this is not the place. Went in for a routine annual inspection, and was quoted $900 for parts, and an additional $500 in labor for a recommended job. The pricing seemed a little off, so I went to my local town auto mechanic and purchased premium parts through them (Not Honda Barn), and paid a total of $165 (More than a $700 markup). Additionally, while waiting in the lobby, another friendly maintenance staff member did a great job of making a simple job sound extremely complicated to the nice lady sitting next to me, and charged her nearly $75 for something she could have done herself for free. I would only recommend Honda Barn for basic maintenance, like oil changes, filters etc. However expect them to come back and make it seem like your car is a major risk, and needs a ton of work for a premium price. More
by BRANDON.T.DERRY
Employees Worked With
Nathan Holmes
November 15, 2018
Wonderful experience! No pressure sale whatsoever. Ed Neale & his team made my experience buying a car great! Willing to work with you and extremely patient. Confident and No pressure sale whatsoever. Ed Neale & his team made my experience buying a car great! Willing to work with you and extremely patient. Confident and happy with my new Honda purchase. Ed was very patient and took a great deal of time showing my husband and I how the car settings work. More
by C.PEABODY
Employees Worked With
Bob Hajjar, Ed Neale, Raymond Jurewicz
November 13, 2018
Can Every Visit Expose a Problem? I have been taking my 2013 Civic SE regularly to Honda Barn since purchasing it used from another dealership. Each regular 5000 mile oil change seems I have been taking my 2013 Civic SE regularly to Honda Barn since purchasing it used from another dealership. Each regular 5000 mile oil change seems to bring a new issue or snafu by the service team, which I experience some annoyance with, but this LAST (in more than one way) visit topped them all. My 8:00 AM oil change did not begin until well after 8:15 (why schedule me for 8:00 if you are not ready at 8:00). After the regular wait, I was visited by Service Associate Nathan, to point out that I was past due for brake and transmission fluid (60,000+ services). I turned down the request due to a schedule conflict. Moments later, Nathan appears to tell me that my rear brakes are down to 1mm. He told me the way they check during the multi point inspection is to spin the wheels while on the lift, if they spin freely, great, if they don't they check into why. Makes sense. I had a sticky or frozen right caliper. Hmm, if this check is done with every multi point inspection, why was it not noticed my last oil change? I also asked Nathan to check my repair history, because Honda Barn had replaced my rear brake pads already. Nathan assured me I was WRONG, fronts wear out before rears, this car would not need new rears with this type of mileage. I asked again to check my history. I was calling home to have the rear brake paperwork sent to me, as a sheepish Nathan returned to say that I had a good memory (gee thanks, it is my car, time and money), HB had replaced the rear brake pads. Nathan also said seeing me on the phone "Oh, checking in with the Commander in Chief?" If my car had not been on the lift at that time, I would have driven away. I inquired again as to why if this is checked each multi point inspection, how is was missed last time? The last service, my onboard computer had not been reset giving messages based on now 10,000 miles, not 5,000 miles, so it appears not only was the computer not dealt with, but my wheels were not spun. I was told that with a history like mine (would I know this??), I would need to make sure that the wheels were spun each time. Is it part of the multi point or not? The big question was next, since Nathan had said that a Civic with my mileage should not need new rear brake pads until maybe now (I am on set three) doesn't HB share in the responsibility for this in some way. Nathan jumped up and went to the Service Manager. After what looked like the stereotypical car sales deal negotiation with pointing and head shaking, Nathan came back with my 'deal', the Honda brake pads at the after market price of pads, a percentage off on the fluids if I did it all that day. My schedule for the day at that point was trashed, so I said yes to all. I was at HB for the biggest part of 4+ hours. This will be the last time I bring my Civic to Honda Barn, I will find a dealer who detects issues when they are issues for example my battery was at 'crisis' level a year ago, and I declined the replacement. I have never heard about my battery again. Hmmm. I have responded to the lovely women who calls about each service and get her sincere apologies, but never hear from anyone else in a position to do something about what has occurred. More
by blk
Employees Worked With
Service Manager (name unknown), Nathan Holmes
November 12, 2018
Solid no nonsense purchasing experience I went in knowing which advertised vehicle I was interested in and what my price range was. They had the vehicle advertised on the lot. They accepted I went in knowing which advertised vehicle I was interested in and what my price range was. They had the vehicle advertised on the lot. They accepted a price a little lower than what they were asking. Eddie is an informative low key salesman who accepted no in response to offered extras without causing me heartburn. Ditto for Eric the finance manager. I advise other customers to inform themselves about additional fees before negotiating; in particular you should know whether or not you want to spend $89 on wheel locks. More
by GregPortsmouth
Employees Worked With
Ed Neale, Eric Swindell
November 12, 2018
First class dealership We shopped two other dealerships after researching Hondas extensively online. There was little difference in price. We chose Honda Barn because of t We shopped two other dealerships after researching Hondas extensively online. There was little difference in price. We chose Honda Barn because of the professionalism. There was no high pressure sales. The service department has a good reputation. We have purchased from them and one of the other dealerships previously. Honda Barn and the Honda Accord are both well worth our hard earned money. More
by TJLINEHAN
November 12, 2018
Poor service After purchasing a certified preowned crv with only 16000 miles from this dealership we had some rear brake issues. The dealer did nothing but look at After purchasing a certified preowned crv with only 16000 miles from this dealership we had some rear brake issues. The dealer did nothing but look at it on 2 different occasions. They did not resolve the problem . They just gave us the run around. More
by tb6078
Employees Worked With
Laura Parent
