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Honda Stratham

Stratham, NH

4.9
3,187 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,187 reviews

November 20, 2017

Excellent Service Service department was clean,neat and, Professional. The advisers are very knowledgeable and friendly. They went out of the way to make my experience More

by jlavelle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cramer
Nov 21, 2017 -

Honda Stratham responded

Thanks for this great review, jlavelle0! We do our best to provide a bright, clean and welcoming environment for our customers. It really brightens our day when our customers notice, and take the time to offer a compliment. Thanks for choosing Honda Barn. We wish you a Happy Thanksgiving, and we look forward to serving you in the future!

November 20, 2017

Professional, polite,very easy to deal with. Very nice staff. Once they knew what we wanted they found us exactly what we wanted without trying to push us to buy extras that we were obviously no More

by MANNINGLEONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Belanger
Nov 21, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review, MANNINGLEONARD! We're glad we were able to make your buying experience an enjoyable one. We're sure your new Honda will serve you well. Please remember that if any questions arise, we're here to help seven days a week. Thanks for choosing Honda Barn...and Happy Thanksgiving!

November 20, 2017

Service Dept is always look to fix something I went in for state inspection in September and was told I needed new rear brakes, which was definitely true. At that point I also requested the batt More

by Author of the review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brendan Daly, Kevin Delay, Michael Cramer
Nov 20, 2017 -

Honda Stratham responded

Dear Writer, I am very sorry your experience here at Honda Barn left you with that opinion of us. Allow me to address your statement that we "push" work. Be advised that American Honda requires all dealers to perform the multi point inspection on any vehicle in for service. This inspection is far more intensive than that required of a state inspection. You are under no obligation to repair anything. We are however obligated to inform you. If a customer left here and had a problem that I had not brought to their attention, there would be an entirely different conversation going on. Your concern over your battery is how the recall has been put into place by the manufacturer. Until parts were available we were to perform a temporary fix. Once the parts became available we were able to order them for you. Although we make every effort to notify everyone that they will have to return once parts are available and document it on your paperwork, I apologize this was not clear to you. You are absolutely correct, it is a privilege to be a Honda dealer especially on the Seacoast. I take a great deal of pride our dealership and contrary to your comments, we have worked very hard to have successfully earned an outstanding reputation. I would love to discuss this further however you have chosen to remain anonymous and have made to attempt to contact me to address your concerns other than this review. Thank you for your candid feedback. Linda Murphy 772.7300

November 17, 2017

Emergency service Traveling for work from Augusta, Maine, I limped into the dealership on what felt like, 2 cylinders. In a flash Mike had my car in with a technician, More

by melissachurchardhannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cramer
Nov 18, 2017 -

Honda Stratham responded

Thanks for writing this very nice review! It's stressful to have car trouble on the road. It's even worse when you're far from home. We understand this, and we do our best to get travelers safely back on the road as quickly and efficiently as possible. We hope your meeting went well. It was our pleasure to serve you!

November 17, 2017

completely satisfied Mike Cramer was very professional and helpful. He made sure the requested service was completed in a timely and courteous manner. I will be certain to More

by CLIFF.CHADWICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Nov 18, 2017 -

Honda Stratham responded

Thanks for writing this very nice review, Cliff! It means a lot to us when a customer takes the time to compliment one of our team members on a job well done. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

November 17, 2017

Buying a car made easy I’m not sure what happened to my previous survey somehow magically disappeared I couldn’t be more pleased with the way Makenzi handled this sale sh More

by RICKSAUNDERS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Eric Swindell
Nov 18, 2017 -

Honda Stratham responded

Thanks for this very complimentary review, Rick, and for being persistent enough to post another review when the first one was apparently lost. We're glad your experience was positive enough to inspire this kind of effort, and we wish you the best with your new Honda. Thanks for choosing Honda Barn. We wish you a great Thanksgiving Holiday as well, and we look forward to helping you in the future!

November 16, 2017

Not great I was called about a recall on my Honda. I brought my car in for the repair. I then get a call a,week later that I have to bring it in again. I cannot More

by Jeffwaterhouse
Recommend Dealer
Yes
Employees Worked With
Not sure who worked this. , Eileen Barry
Nov 16, 2017 -

Honda Stratham responded

Thanks for taking the time to write a review of your recent visit to our dealership, and for stating that you would recommend our dealership to others. We're sorry you had to return twice to have the recall on your Honda addressed. Though this sometimes happens, we should have made the need for a return visit clear to you on your first visit. Hearing from our customers about communications breakdowns helps us avoid them in the future. Thanks for choosing Honda Barn. It's our pleasure to serve you.

November 15, 2017

2 nd time here Was standing in the show room and waiting for my car to be serviced . Salesman asked me if there was anything I needed . I asked him a question and he More

by herbdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Forgot his name so I selected all, Bob Hajjar, Brendan Daly, Ed Neale, John Singleton, Makenzi Wendel, Kevin Delay, DAVID APRIL, Sarah Lessard
Nov 16, 2017 -

Honda Stratham responded

Thanks for the taking the time to review your recent visit to our dealership. We're glad you appreciated that the person answering your questions was friendly and informative. Thanks for choosing Honda Barn. We look forward to helping your with your automotive needs in the future!

November 14, 2017

Always great service and salesman Every time I come here to get maintenance done on my car, the service department is always great at communicating how much time and what services the More

by GQMECCA723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Swindell
Nov 14, 2017 -

Honda Stratham responded

Thanks for the vote of confidence, GQMECCA723! We offer our customers a welcoming and friendly atmosphere when they visit us for service. This can lead to them developing relationships with our Sales Department staff, and when it comes time to replace a vehicle the process starts on a more friendly and relaxed footing. Still, it's important to test drive and review the pros and cons of each vehicle. We're glad we were able provide you with the information (and test drives) you needed to make a good decision. We're sure your new vehicle will serve you well. Please don't hesitate to call or drop in if any questions arise. Thanks for choosing Honda Barn!

November 14, 2017

Purchase of a Honda - comments and review I had a very good experience with Honda Barn in Stratham New Hampshire with the purchase of a certified used 2015 Honda CRV LX. I found all three peo More

by MELLETI
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Sean Belanger, Eric Swindell
Nov 14, 2017 -

Honda Stratham responded

It's great to hear you had such a great experience with our Sales Department staff, MELLETI! Providing a completely positive experience for our Sales Department customers requires teamwork and coordination. Our experienced and friendly staff excels at making this process efficient and seamless. Thanks for choosing Honda Barn. We're confident that your new vehicle will serve you well. Please remember that if any questions arise... we're here to help seven days a week!

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