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Honda Stratham

Stratham, NH

4.9
3,204 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,204 reviews

October 10, 2017

Expert and gracious! My second time for service at Honda Barn (used Accord 2013, purchased there last year). Very pleasant young woman at service desk (I don't see her lis More

by STEPHEN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get her name, not listed.
Oct 11, 2017 -

Honda Stratham responded

Thanks for these very nice compliments. We're glad we were able to solve this simple problem quickly and efficiently while getting you back on the road with your vehicle running smoothly. Thanks for choosing Honda Barn. We appreciate that you've chosen to service your vehicle with us, and we look forward to helping you care for your Honda for many happy miles!

October 10, 2017

Not enough adjectives😊 Seriously the service at the Honda Barn is stellar??????????! What could. be a tedious process is made incredibly pleasant and user friendly😊!! A s More

by suesweet111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Oct 11, 2017 -

Honda Stratham responded

Thanks for writing this colorful and user friendly review, Sue! We do our best to make a visit to Honda Barn enjoyable. It only makes sense. After all, we spend all day here. A good experience for our customers is a good experience for us as well. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 10, 2017

Emergency oil change I was just starting a busy day with appointments and meetings when my service light alerted me to only 15% oil life. I had substantial driving to do i More

by jchinton68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Oct 11, 2017 -

Honda Stratham responded

Thank you for taking the time to write this great review! We do our best to remain flexible in our scheduling so that we can accommodate the occasional emergency. We want our customers to feel confident that we'll be there for them when they need us. Thanks for choosing Honda Barn. We appreciate your business!

October 09, 2017

Great service! I always have great experiences at Honda Barn! Friendly staff, great prices, quality work, couldn’t ask for more! Thanks Honda Barn for the wonderful More

by execsushi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry, Michael Cramer
Oct 10, 2017 -

Honda Stratham responded

Thanks for the vote of confidence, execsushi! It's always great to hear that those who visit us regularly have come to expect a positive experience at Honda Barn, and are happy with our service. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda for many happy miles to come!

October 09, 2017

Smooth Sailing I traded in my 2004 Civic and purchased a 2017 Civic in it's place. I chose Honda due to its noted reliability and good reputation. Dave April helped More

by ROBINREID1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Belanger, Eric Swindell, DAVID APRIL
Oct 10, 2017 -

Honda Stratham responded

We appreciate this great review, Robin! We're glad we were able to help you find the right car to replace your 2004 Honda. Our Sales Staff does a great job of listening carefully to our customers in order find out what is important to them, and then offering suggestions as to what vehicles and financing options might work best. Thanks for choosing Honda Barn. We're confident your new Honda will serve you well. If any questions arise, please don't hesitate to call or drop in.

October 09, 2017

Bought a 2016 CRV Sara was great! Not only did we buy the car from her, we took her to lunch after! The guy pricing our trade in was part crook but I guess that's to be More

by Qpmack
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Belanger, Sarah Lessard
Oct 10, 2017 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We're glad you enjoyed your experience at Honda Barn, and that we were able to find the right vehicle for you. We assure you that all Honda Barn employees are held to the highest standards of honesty and integrity, and work hard every day to offer all our customers a fair and honest value. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 06, 2017

no complaints staff are all very nice, and seem genuine, great sales price, no non-sense or games. Thank you very much for my 2017 Honda Fit! More

by MICHELLESMITH1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Sean Belanger
Oct 07, 2017 -

Honda Stratham responded

Thanks for your vote of confidence, Michelle, and thanks for taking the time to write this very nice review! We hope you enjoy your 2017 Fit. It's a very versatile and enjoyable car to drive. If you have any questions, please don't hesitate to call or drop in. We're here seven days a week, and it's our pleasure to serve you! Thanks for choosing Honda Barn.

October 04, 2017

Good, just wish it was a little faster I had to bring my two young kids with me to get my oil changed so I made an appointment online for first thing (super simple - which made my life easy More

by CL
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Oct 04, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very thoughtful review! We're glad we were able to get you going on time as promised, but we do share your concern that you weren't notified more quickly when your vehicle service had been completed. It's important that we do the job right and make convenient appointments for our customers. It's just as important that we communicate well, and we work on improving our communication processes every day. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 04, 2017

Coming up short Multi-point inspections limited to tire tread depth and brake condition. Then, most annoying, after tire rotation and setting pressure (and alignment) More

by Croquet1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Oct 04, 2017 -

Honda Stratham responded

Dear Croguet1, I am sorry for the issue with your tire pressure. I hate to be the bearer of bad news but we are getting into the season where this happens to almost everyone. Our phones have already begun to ring. Large fluctuations in air temperature will cause low pressure warning lights to go on. No need to worry. Your tires are fine. And in time your car will learn to adjust to the colder temperatures. I wish it were as simple as putting more air in your tires and sending you on your way. If this was done, your tires would be over pressurized, causing uneven wear and if the tires got hot such as on a long drive, the tires could blow out. I invite you to look over your multi point inspection, it is more than tires and brakes. It covers most all items that can be measured and can be preventative. If you do not see the value in the free service, you can request to not have it performed at any time. Thank you for your patronage. Linda

Oct 06, 2017 -

Croquet1 responded

So, do I recalibrate the tire pressure? Do I believe the warning light? Or do I just wait for "the car to learn to adjust to the colder temperatures"? I invite YOU to look over my multi point inspection. It has no customer identifying info and only has entries as I originally described. I have no doubt the free service has value; the "report" I received has very little.

Oct 06, 2017 -

Honda Stratham responded

Thank you for contacting me. I will certainly pull your MPI report and review it if you could provide me with the Repair Order number or a last name. I only have Croguet1. Honestly I would not be surprised to learn the tech did not put your name on, we use the repair order number and the last six of the vehicles ID numbers. And had they, you probably could not . I appreciate the input . Thank you. Linda

Oct 11, 2017 -

Croquet1 responded

RO: 116065 10/2/17

October 04, 2017

Have an issue They dissolve like a phone call because they did not complete the work and it was a repeat of previous issue. Should have done more More

by stewartmummabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Delay
Oct 05, 2017 -

Honda Stratham responded

Dear MummaBear, I would be very interested in discussing this with you. I was not able to locate your service record based on your user name. Please call me at your earliest convenience. Linda Murphy General Manager 603.772.7300

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