Honda Stratham

Service Visit I appreciated the excellent customer service. The work was completed in a timely manner as usual. I always have a very good service experience at the I appreciated the excellent customer service. The work was completed in a timely manner as usual. I always have a very good service experience at the Honda Barn. More

First visit to Honda Barn service center From the time a drove in, until the time I left, the entire service team was friendly, informative and professional. I was greeted by Eileen Berry in From the time a drove in, until the time I left, the entire service team was friendly, informative and professional. I was greeted by Eileen Berry in Service who was very friendly and extremely helpful. She kept me informed as to the status of my service whilev I waited in the waiting area. This was a very nice first experience with the service department and I will be back. More

greed I want to mention that the problem with the battery was on my older Accord. The need for alignment was on my brand new CRV.On several occasions I'v I want to mention that the problem with the battery was on my older Accord. The need for alignment was on my brand new CRV.On several occasions I've been duped. The last time I was told I needed a battery, so I bought it. They said it was made for this car. Fine 3 days later it was dead. I waited two hours for them to check it out.. They said it wasn't the battery. I paid $176 for this, Took it home 3 days later dead.. I brought it to another place and they said the battery was too weak. They replaced it and has been working fine even starting after two weeks idle. I could go on, but I learned unless it's under warranty DO NOT GO THERE. They try to hook you into all this junk. The woman sales should be fired. She said I needed the front aligned, The SUV had 4500 miles on it.. That is outright stealing, in my mind., More

service department repairs only what needs to be repaired and they are trustworthy as compared to other dealerships . Brought car in for repair service which another de repairs only what needs to be repaired and they are trustworthy as compared to other dealerships . Brought car in for repair service which another dealership recommended, but found out I didn't need this repair.. More

Outstanding Team Work for my new Lease I called just a couple days before to start the New Renewal Lease Financing Application. Two mornings after I was in the Honda Barn picking my car ou I called just a couple days before to start the New Renewal Lease Financing Application. Two mornings after I was in the Honda Barn picking my car out, finalizing the Financing Documents and I drove away with my new car. It was a pleasant, extremely efficient and good experience. I would gladly refer anyone looking for a new auto purchase or lease to this team. Special Shout Out to Tim Raymond, Christina, Sean in Financings and Eric! Thank you, I am very happy with my new sporty Civic LX! Sincerely, Paula Harris More

Great Customer Service I was referred to Honda Barn by a few people and it did not disappoint. Tim, Bob and Sean were incredible, they were so kind and thorough with all th I was referred to Honda Barn by a few people and it did not disappoint. Tim, Bob and Sean were incredible, they were so kind and thorough with all the paperwork and setting me up with my first new car I really couldn't have asked for a better team. I'm a tough negotiator and they were fair and honest. I can't say enough great things about the Honda Barn team, at one point they even offered me a slice of their pizza around lunch time just because they are that nice! I'll be back for my first oil change and I'm bringing my dog to meet them if that doesn't say it all. Thanks again everyone! More

A great experience at Honda Barn Stratham We started our jouney of looking for a new vehicle at Honda Barn after 11 years of owning our current vehicle. It was meant to be "information gather We started our jouney of looking for a new vehicle at Honda Barn after 11 years of owning our current vehicle. It was meant to be "information gathering"....that would soon change. As previous Honda owners we knew the quality and longevity of the brand. After test driving we knew we found our new vehicle in the HRV. Sarah, our salesperson and the staff was extremely helpful...a really great experience for us. We would highly recommend Honda Barn! More

Our 3rd Honda CRV-EXL from Honda Barn We normally visit 3 Honda Dealerships for trade in & new car quote. We also have our car serviced at the Dealership; we feel confident our car is safe We normally visit 3 Honda Dealerships for trade in & new car quote. We also have our car serviced at the Dealership; we feel confident our car is safe. Our Salesperson, Tim Raymond was very knowlegable & respectful. Our car purchasing process was efficient & seamless! We would highly recommend Honda Barn. More

Quick, quiet, and efficient. I was pleasantly surprised when I brought my Accord in for a recall replacement. Pleasant staff who addressed the problem without a lot of extra hass I was pleasantly surprised when I brought my Accord in for a recall replacement. Pleasant staff who addressed the problem without a lot of extra hassles. A quiet waiting room (no TV on!) where everyone was reading! The whole experience just had a different vibe from other visits. More

Poor communcation Although they were able to fix my problem with my car, I had to make 2 trips to achieve it. I had an appointment, but when I showed up, they were supe Although they were able to fix my problem with my car, I had to make 2 trips to achieve it. I had an appointment, but when I showed up, they were super busy. I checked in at the counter and Brendan told me there was no loaner car available for me. I didn't understand why, since I clearly explained the problem to Mike when I made the appointment. Mike and I agreed on the phone that the issue would most likely take a while and he said if that is the case, we will get you a loaner.. Brendan at the counter didn't know why a loaner wasn't there for me. Instead asked me "who did you talk to on the phone? Eventually it was decided, I would have to come back another day. When I did, they fixed the electrical issue I had with my brand new, under 1500 miles HRV. Hope it stays that way. More