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Honda Stratham

Stratham, NH

4.9
3,190 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,190 reviews

April 19, 2017

Awful customer service and issue not resolved our audio system locked because our battery died and it was disconnected to clean the connections before jump starting it. Apparently it's some anti t More

by ELZA.SILVA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Delay
April 19, 2017

Fair and honorable Everyone was prompt and courteous as always. My vehicle's service code indicated two fluid changes were needed in addition to an oil change. Once th More

by SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 20, 2017 -

Honda Stratham responded

Thanks for this very thoughtful review! Our goal is always to provide efficient and thorough service in a comfortable environment. It's also very important to us that we treat our customers in a completely fair manner. We value our loyal customers very much. You are the reason we continue to thrive as a family owned Seacoast Area dealership. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda for many years to come!

April 18, 2017

Best Car Buying Experience of My Life! John was an absolute pleasure to work with. He went out of his way to make sure he didn't push me into more car than I wanted for a higher sale. I a More

by KEVIN.BATCHELDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton, Eric Swindell
Apr 18, 2017 -

Honda Stratham responded

Thanks for this wonderful review, Kevin! It's great to hear that John and Eric were able to do such good work getting you into the car that worked for you with an affordable payment. The fact that we can quickly survey many lending institutions can sometimes be used as leverage to get our customers a better rate than they could get on their own. We wish you the best with your new Honda and we thank you for choosing Honda Barn. Please don't hesitate to call if any questions arise.

April 18, 2017

Pleasant experience Eileen and the rest of the team at Honda Barn were very respectful, helpful and overall nice people. I'd certainly done my homework and felt most comf More

by LIZPHILLIPS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Belanger, Eileen Barry, Eric Swindell
Apr 19, 2017 -

Honda Stratham responded

Thanks for this great review, Liz! We're pleased we were able to provide an atmosphere that made it easy for you to choose Honda Barn. We take a lot of pride in the Pre-Owned vehicles we offer for sale, and we're careful to check them thoroughly and service them completely. Still, all that work is pointless without a Sales Department team that takes the time to help our customers make the right choice for them. We're sure you're new vehicle will serve you well. Thank you for choosing Honda Barn! Please don't hesitate to call or drop in if any questions arise.

April 18, 2017

Efficient Informative Service I appreciated how quickly my car was checked in and that I was given a breakdown of the service prices beforehand. The waiting area was well stocked w More

by MER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 19, 2017 -

Honda Stratham responded

Thanks for taking the time to write this nice review! It takes a lot of planning and work behind the scenes to make a service visit efficient and comfortable for our customers. We're fortunate to have a great team of technicians assisted by a hard working support staff, as well as a terrific Parts Department team, that make it all come together. Thanks for choosing Honda Barn. It's our pleasure to serve you!

April 17, 2017

New car There was no pressure from Salespeople They let me shop around and compare other dealers Did not try to sell me anything I did not want keep my tr More

by YAKMAN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Belanger, Eric Swindell
Apr 18, 2017 -

Honda Stratham responded

Thanks for this great review. We are confident that we offer the best vehicles available, and that people appreciate the amount of useful information and comfortable environment we provide at Honda Barn. Because of this, there's no need to pressure anybody to buy. It's great to hear you'd buy from us again, and we hope you'll refer your friends and family to us as well. We count on repeat and referral business to keep us thriving as a family owned Seacoast Area business. Thanks for choosing Honda Barn. It's our pleasure to serve you. Enjoy your new Honda!

April 14, 2017

lukewarm I brought my car in for software update. As expected, the experience was less then friendly, making me feel like they were doing me a favor. I purch More

by Karen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
April 12, 2017

Informative and fun. We had no intention of buying a vehicle on our Sunday visit to Honda Barn. We had an appointment with another dealer that afternoon. Our intention w More

by PETER.C.MARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto, Sean Belanger, Christina Kallelis, Eric Swindell
Apr 13, 2017 -

Honda Stratham responded

Thanks for taking the time to write this thoughtful review, Peter! Your experience three years ago in our service department serves as a great reminder of how important small everyday interactions are. We're grateful you gave us the opportunity to earn your business as a result, and that we didn't disappoint you. Thank you for choosing Honda Barn. We wish you the best in your new Ridgeline, and we look forward to helping you care for it over many happy miles!

April 12, 2017

Nice Job! I took my car to Honda Barn for routine maintenance work, air bag recall, and state inspection. I had booked in advance so they were expecting me. " More

by dt03044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Apr 13, 2017 -

Honda Stratham responded

Thanks for the compliments! We're glad your visit was a pleasant one and that you were able to take care of all three concerns in one convenient stop. That's our goal with each customer visit. A lot of preparation goes into making it work seamlessly. It's also great to hear you appreciated the complimentary car wash. Thanks for choosing Honda Barn. It's our pleasure to serve you!

April 12, 2017

Awesome Salesman He was very friendly, not pushy, and accepted my personality. I had a great experience overall and would come back to this dealership in a heartbeat! More

by KLINGAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Mark Soucy, Michael Cicchetto
Apr 13, 2017 -

Honda Stratham responded

Thanks for writing such a great review! We've built our business on repeat customers, and the friends and family they send our way. We're grateful for customers like you who express their intention to return, and promise we'll do our best to earn your loyalty with each visit. Thanks for choosing Honda Barn. We wish you the best with your new Honda, and look forward to helping you care for it!

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