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Honda Stratham

Stratham, NH

4.9
3,186 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,186 reviews

February 06, 2017

Great service Very friendly and professional service dept.painfree experience first time in, and they even washed my vehicle for me. I would definitely recommend to More

by SHORLEANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Kevin Delay
Feb 07, 2017 -

Honda Stratham responded

Thanks for your great review! We do our best to make servicing a Honda an enjoyable experience for our customers. Part of that is doing our best to make sure each vehicle that's in for a visit goes back out on the road freshly cleaned. This is especially important in the New Hampshire winter, when sand and salt blanket the cars. Thanks for choosing Honda Barn. It's our pleasure to serve you!

February 06, 2017

New Honda Fan I have to be honest. When I was growing up, the Honda civic was a first-car starter kit for anyone in my high school wanting to trick out or mod a car More

by Mcx334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Sean Belanger
Feb 07, 2017 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent visit to our Sales Department! It sounds like everyone did their best to make your purchase experience a great one. On top of that you got a great vehicle that we're sure you'll love. For those of us that have been around Honda for a long time, it's hard to believe the vehicle the Civic has become. Civic has always been a great car, but the EX-L Navi Hatch is truly worthy of being labeled a compact luxury car. We hope you enjoy yours for many happy miles. Thanks for choosing Honda Barn. It's our pleasure to serve you!

February 04, 2017

Service Jeff gave outstanding attention and service, and explained all procedures very clearly. Would definitely recommend Honda Barn to all family and friend More

by cbates01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Feb 04, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review! We take pride in our efforts to communicate clearly to our customers what the work we are performing entails, and why it is necessary or recommended. We appreciate you choosing Honda Barn, and thank you for recommending us to your friends and family. It's our pleasure to help you care for your Honda!

February 03, 2017

Great Experience We live in MA and did not have a good experience with local dealership. My mother purchased her CRV from Honda Barn and passed on John Singleton's co More

by JAMES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Singleton
Feb 03, 2017 -

Honda Stratham responded

Thanks for this great review! You expressed perfectly how we want our customers to feel when they do business with us. We are fortunate to have a staff full of fine people, who come to work each day and treat each other, and our customers, like they would want their own friends and family treated. Thanks for choosing Honda Barn. We wish you the best with your new Honda. Please don't hesitate to call if any questions arise. Our job doesn't end when you drive your new Honda home!

February 03, 2017

Great service done in less time than expected Waited at the dealer while my van was being serviced. The service was done in less time then they quoted. The waiting area was clean with nice comfo More

by Caryn Crego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Feb 04, 2017 -

Honda Stratham responded

Thanks for this great review, Caryn! We're glad we were able to get you back on the road in less time than expected, and that you enjoyed our waiting area accommodations. Thank you for choosing Honda Barn. It's our pleasure to serve you, and we look forward to helping you care for your van in the future!

February 02, 2017

Maintenance I came in for maintenance minder A12. I was pleased that they did a thorough check of my car in addition to the recommended sevice. I just moved to More

by CACG214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Feb 03, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review! We apologize for mishandling your appointment. With everything computerized, sometimes this can happen because someone's attention is called away before they save the appointment. We do our best not to let this happen, but when it does we do everything in our power to handle things in a way that doesn't inconvenience our customer. With each service appointment it is our regular practice to perform a comprehensive inspection of our customer's vehicle so that they can be confident their Honda is in top shape, and be aware of any concerns that may be developing and plan accordingly. Thanks for choosing Honda Barn, and welcome to the Seacoast area! We look forward to helping you care for your Honda.

February 02, 2017

Service I got my car serviced and the staff was very friendly. The waiting room was very comfortable. Thank you again. I hope to go there again. More

by jdolanbath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Feb 03, 2017 -

Honda Stratham responded

Thanks for writing this nice review! It is our goal to make every visit to our dealership a welcoming one for our customers. Part of that is being friendly in a professional manner, and part of it is making sure our facility is clean and comfortable. Thanks for choosing Honda Barn. It's our pleasure to help you care for your Honda, and we look forward to your next visit.

February 02, 2017

Quick and efficient Service center is always aware of future problems and keeps one aware of immediate recommendations. Staff is always obliging and courteous. They alway More

by albertb189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Feb 03, 2017 -

Honda Stratham responded

Thanks for your very complimentary review! It's our regular practice to inspect our customers vehicles on a service visit, so that they can be well informed about what may be coming up, and plan accordingly. This can save them money and inconvenience in the long run, by taking care of things before they develop into larger issues that must be addressed on an urgent basis. We are very proud of our staff, and we're fortunate that the courteous and friendly way they deal with our customers just comes naturally to them. Thanks for choosing Honda Barn. It's our pleasure to serve our loyal customers!

February 01, 2017

LONG WAIT & OVERPRICED I had my appt scheduled a week before. I was told 9am was open. They were informed I would be waiting for the car. I drove up at 8:55 & did not get to More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 02, 2017 -

Honda Stratham responded

Thanks for taking the time to write a review of your recent visit to our Service Department. We appreciate your willingness to recommend us due to the quality of the work and attentiveness of our staff, but we understand your concerns with the amount of time the service took. We use these reviews to help us identify areas of concern that we need to address. We will certainly do our best to improve your wait time in the future. Thanks for choosing Honda Barn. It's our pleasure to serve you!

February 01, 2017

Love my new Crv. Thanks Bill Bradley & Honda Barn. Great experience. I felt that Bill listened to me and spent all the time necessary for me to make the right choice for my needs and wants. He also wen More

by WENDYSNOWFOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Belanger, Christina Kallelis
Feb 02, 2017 -

Honda Stratham responded

Thanks for taking the time to write this great review! We do our best to make it easy for people to do business at Honda Barn. That starts by giving them the information they need to make the right choices. After their choices are made, we do everything we can to make the process convenient and efficient. We're sure your new CRV will serve you well. When we meet your friends, we'll do our best to make you glad you recommended our dealership to them. Thanks for choosing Honda Barn. It's our pleasure to serve you!

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