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Honda Stratham

Stratham, NH

4.9
3,186 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,186 reviews

January 31, 2017

Great service The staff were great not sure of the persons name that assisted me but she was great. I checked off Ethel it was a Sat. The 28th of Jan More

by conniep514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 01, 2017 -

Honda Stratham responded

Thanks for your great review. I believe you got the name right, and Ethel certainly does a great job! Our Service team certainly appreciates when a thoughtful customer takes the time to pay them such a nice compliment. We appreciate the opportunity to help you care for your Honda, and we look forward to serving you in the future! Thanks for choosing Honda Barn.

January 31, 2017

Basic Service done right Scheduled an oil, oil filter change with rotate and balance tires. I asked for synthetic oil as part of my normal maintenance on all my vehicles over More

by flstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown, Brendan Daly
Feb 01, 2017 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! Getting the basics right is the foundation of any good Service Department. We're glad you noticed, and appreciate your compliments. We are happy to oblige special requests. More people are choosing a full synthetic oil than ever before. Thanks for choosing Honda Barn. It's our pleasure to serve you.

January 31, 2017

Had trailer hitch installed on 2016 Honda Pilot Ethel was very attentive and kept me well informed. She offered to get me a loaner car. I chose to stay since I brought my work with me. She provided More

by SHELLYRALSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 01, 2017 -

Honda Stratham responded

Thanks for taking the time to write such a great review! We hope you're enjoying your new Pilot. It's surely a beautiful vehicle. Our loaner program has been a great success, but many people still prefer to wait for their vehicle. We do our best to offer a variety of spaces where our customers can relax or work. Thanks for choosing Honda Barn. We appreciate your business!

January 30, 2017

Great experience I highly recommend! They gave me a great deal, were very fair on my trade and they took the time to show me the features of my new car. I am very happ More

by LULUSUEBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Belanger, Eileen Barry
Jan 31, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review! We do our best to treat our customers the way we'd want to be treated if we were in their place. We wish you the best with your new vehicle. Please remember that our job doesn't end when you drive off our lot. If you have any questions or concerns, please don't hesitate to call or drop in. We're here to help, seven days a week!

January 27, 2017

Pretty good I think that they need to listen a bit better to customer concerns. I could not seem to get thru to them that I wanted the functionality of the tire More

by ROBINF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Brendan Daly
Jan 27, 2017 -

Honda Stratham responded

Thanks for taking the time to write this review of your recent visit to our Service Department. We apologize for any misunderstanding concerning your tire pressure monitors. It's very important for us to listen to our customer's concerns and address them. Perhaps you could call and reschedule a look at that issue, or we could address it on your next visit. We also understand your concern with Honda recommendations of maintenance. Honda does a great job of keeping cost of ownership among the lowest in the industry, but there is always room for improvement. They regularly solicit our input as to where they can improve. We appreciate observations such as yours, and pass them along at those times. Thanks for choosing Honda Barn. We appreciate your business!

January 27, 2017

Excellent! I had excellent service! Prompt/responsive and very thorough. Ethel was very reassuring and helpful! Thanks for fitting me in and alleviating my fear More

by LDODGE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jan 28, 2017 -

Honda Stratham responded

Thanks for this great review! We do our best to accommodate our customers quickly when they fear something may be wrong with their vehicles. We're glad we were able to get you back on the road quickly, without any worries. January is not a good time to experience car trouble. It means a lot to Ethel and the rest of our Service Staff that you took the time to express your appreciation. Thanks for choosing Honda Barn. It's our pleasure to serve you!

January 26, 2017

Terrific selection, helpful friendly staff, customer-focused It took us awhile to finally make a purchase, but in the end we were very satisfied with the vehicle we got, their financing was even better than our More

by SSC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hajjar, John Singleton, Sean Belanger
Jan 26, 2017 -

Honda Stratham responded

Thanks for taking the time to write such a thoughtful review of your experience with our Sales Department. Your review makes one thing very clear. It takes a total team effort to make a buying experience a great one. We are fortunate to have an experienced staff that has worked as a team for years, and can consistently offer the kind of seamless experience you describe. Thanks for choosing Honda Barn, and for recommending us to your friends and family. We wish you the best with your new vehicle. Please don't hesitate to call or drop by if any questions arise. It's our pleasure to serve you!

January 26, 2017

Great, but a little too long. Every part of my experience was top notch, except for the length, I was warned, but an hour and a half seems a bit excessive for an oil change. More

by REMOHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jan 27, 2017 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We try to make every visit to Honda Barn top notch, and we're glad you felt your experience could be described that way. Some days emergencies come up, or certain jobs take longer than expected. This may explain the wait time for your oil change. We understand your concern, and we'll do our best to get your next service done more quickly. Thanks for choosing Honda Barn. It's our pleasure to serve you!

January 25, 2017

Good service, prompt and efficient. Very accomodating. I have always had great service from Honda Barn, whether being there for service, or purchasing a new vehicle. I highly reccomend Honda Barn for all o More

by Lisab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jan 26, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very nice review. Taking the best care possible of our loyal customers, in both service and sales, is our number one priority. We thank you for choosing Honda Barn, and look forward to helping you care for your Honda in the future!

January 25, 2017

New Car Purchase We enjoyed our experience with the Honda dealership. The people that we dealt with were very friendly, helpful and accommodating, explaining everythi More

by DELLABOSWELL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Sean Belanger
Jan 26, 2017 -

Honda Stratham responded

Thanks for the nice compliments! A new car purchase should be an enjoyable experience. It's a big purchase, and an important decision for most families. We're sure you're new SUV will serve you well. Honda makes a great product. Please don't hesitate to call or drop in if you have any questions concerning your new vehicle. Our job doesn't end when you take delivery. Thanks for choosing Honda Barn. It's our pleasure to serve you!

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