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Honda Stratham

Stratham, NH

4.9
3,183 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,183 reviews

December 04, 2016

Routine service Jeff greeted me at the door by name. He was very friendly and professional. Got the job done in the time stated. Comfortable waiting area. More

by honda2009crvowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review. Our goal is to treat each service customer professionally and courteously, do our job efficiently and correctly, and provide a comfortable experience in our dealership. It sounds like we were able to provide all three for you on this visit. Thanks for choosing Honda Barn. We hope we can continue to help you care for your CRV for many years to come!

December 03, 2016

They are the best! Went in for an oil change and a lo tire light. They found and showed me 3 nails in my tires. My Goodness! No worries. The tires were repaired and and More

by hornet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown, Brendan Daly, Kevin Delay
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We're glad we were able to identify these potential problems before they left you with a flat tire. We are pleased to offer a comprehensive inspection and report with each visit to Honda Barn. We are also happy to provide a complimentary car wash with each visit. We feel these services add value for our customers. Thanks for choosing Honda Barn. We appreciate your business!

December 02, 2016

Easy-Peasy! I took my '15 Honda Accord in for a recall adjustment. The person with whom I dealt, Wade (?), was wonderful. He showed me several waiting areas, po More

by pchristofferson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Since I am a bit hard of hearing, I may have misunderstood his name! I don't see anything comparable to "Wade." Sorry!
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We feel our professional and friendly staff, and clean and comfortable facility, add value for our customers when they are in for any service. We're glad we were able to address these two concerns for you quickly and efficiently. It's our pleasure to serve you!

December 02, 2016

Everyone was and is very nice. I gave a five star rating because the service team does a great job. My only complaint is that when you have a simple job to be done, in this case a More

by asilvano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write this thoughtful review, and for your five star rating. We do our best to keep our pricing competitive for any repairs, but from time to time we need to review and adjust certain pricing. We also try to keep our customers informed of service they should consider in order to keep their Hondas in top shape, but we never pressure them to do any repairs or service. The informed decision is always theirs. Thanks for choosing Honda Barn. It's our pleasure to serve you and we appreciate your suggestions!

December 02, 2016

Honda Pilot Service Great service on 2014 Honda Pilot. Jeffrey Arnault was very helpful and took time to explain the repairs. And the cost was less than estimated! More

by KEN.GEORGE
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 05, 2016 -

Honda Stratham responded

Thanks for this great review! Sometimes parts cost or time involved is a little less than we estimated. When this happens we're very happy to be able to save our customers some money. Everyone can use a little good financial news around the holidays! Thanks for choosing Honda Barn. It's our pleasure to serve you!

December 02, 2016

Adequate but pricey A simple oil change and tire rotation turned into a $200. affair with the addition of air and hepa filter replacement. Every visit turns out much mor More

by Hondaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Dec 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write your review, and for stating that you would recommend our dealership! We feel that it's our responsibility to let our customers know what services they should consider in order to keep their Hondas running smoothly, efficiently and safely. However, we never want our customers to feel any pressure to do any repair or service we recommend. The responsibility for maintaining their Honda is theirs. Our responsibility is to keep them well informed. Sometimes the recommended service intervals for many items are clustered around certain mileages and intervals, so it can seem like there are many things that need to be addressed, but in general Honda models provide a cost of ownership among the lowest in their class. Thanks for choosing Honda Barn. We appreciate your business.

December 01, 2016

Excellent Service Was able to get right in for service on my CRV. Ethel took the time to go over everything that was done on the CRV. Very prompt service a pleasure t More

by suecookx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Dec 01, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review, Sue. Time after time we hear from our customers that they appreciated that we communicated effectively exactly what was required to be done to their car and why. This is just as important as getting the vehicle in quickly, and doing the job right. Thanks for choosing Honda Barn. We appreciate your business!

December 01, 2016

Barn Storming After a month of vehicle research, model selection, option choices and disillusion both online and in various dealer visits we narrowed things down to More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Belanger
Dec 01, 2016 -

Honda Stratham responded

Thanks for writing this great review, Leo. We're glad we were able to make the right deal on the right vehicle for you and Katherine, and bring your month of work to a successful and satisfying conclusion. We wish you the best with your new Honda. We especially appreciate your intention of recommending our dealership to your friends and family. As a family owned local dealership, we depend on repeat and referral business to continue to thrive. Thanks for choosing Honda Barn. If any questions should arise, please don't hesitate to call us or drop in. We're here to serve you, seven days a week!

December 01, 2016

Doing an oil change ALL went smoothly. The work was done fast and I was in and out in less than an hoyr. My service rep. was also very helpful and pleasant. More

by mec1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Dec 02, 2016 -

Honda Stratham responded

Thanks for your nice review! Sometimes all that's required is a quick and efficient service and a pleasant interaction with a Service Advisor. We make that a consistent standard on a daily basis. Thanks for choosing Honda Barn to care for your Honda. We appreciate your business!

December 01, 2016

Air bag and door lock recall for Honda CRV XL It is a pleasure to use the Stratham, NH Honda Barn for my auto care needs. Living in MA, I had to arrange for transportation to drop off and pick up More

by tkisieleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Dec 02, 2016 -

Honda Stratham responded

Thanks for your great review, and for choosing Honda Barn to care for your Honda. We encourage all of our customers to address any Honda Safety Recalls as soon as they can. We want our customers to be driving the safest Honda possible. Whenever a Honda is in for service, we check to make sure no outstanding recall is open. We also want them to drive the cleanest Honda possible. That's why we include a complimentary car wash with each service. Our entire staff wishes you a happy holiday season. It's our pleasure to serve you!

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