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Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.9
3,182 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,182 reviews

October 19, 2016

Replacement of Faulty Airbag Installation was done as scheduled, with no unnecessary waiting. The car was also given a brief check, and, with my permission, front wheels were ali More

by JPLATT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot recall the gentleman's name, but in my experience, all service personnel are excellent.
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Oct 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your visit to our Service Department. We strongly recommend that our loyal customers allow us to address any Airbag recall on their vehicles as quickly as possible. A silver lining of the Airbag recalls is that we have had the opportunity to alert many customers to situations which should be addressed, saving them money on potentially costly repairs or premature replacements in the future. Thanks for choosing Honda Barn. It's our pleasure to serve you.

October 18, 2016

Service for honda My key fob was not working to unlock the drivers door. I dropped my car off the night before and it was ready the following day at 1pm as promised. I More

by 3rd accord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
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Oct 18, 2016 -

Honda Stratham responded

Thanks for writing this nice review! We do our best to make using our Service Department as convenient as possible. In addition to night drop-off, we offer local shuttle service and a loaner program in order to help our customers fit the care of their Hondas into their busy schedules. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 18, 2016

Service Got me in and out in the right amount of time I was told it would take. The service area is very accommodating, which is impywhen you have an hour t More

by SHAE4909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Jeffrey Arnault
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Oct 19, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review. We're glad you were pleased with your service appointment. We make every effort to be accommodating to our service customers who choose to wait for their vehicles, whether they are accompanied by five year olds, pets, or an armful of work to catch up on. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 17, 2016

Dedicated to getting me what I wanted I had waited until the release of the 2017 Ridgeline to replace my failing 2001 pickup truck. Once the new Ridgeline became available, I wanted to ac More

by KNKEENAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April
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Oct 18, 2016 -

Honda Stratham responded

Thanks for your thoughtful and detailed endorsement, KNKEENAN. When availability of a particular vehicle is tight, it's important to have a Sales Representative working diligently to find one as quickly as possible. Nobody works harder than Dave, to find the right vehicles for his customers. We hope you enjoy your new Ridgeline. Please don't hesitate to call or drop in if any questions arise. Thanks for choosing Honda Barn.

October 17, 2016

Super friendly! Everyone at Honda Barn was so nice and made buying my new car so easy. From timely responses to email, to a willingness to test out every feature on t More

by Sunny Fit Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel
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Oct 18, 2016 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We're proud of the great teamwork our sales staff exhibits. A big factor in this is the continuity that comes from having so many of our staff who have been working together for years. We're glad we were able to help you find the right car, and we hope you enjoy your Fit for many happy miles. Thanks for choosing Honda Barn. We appreciate your business!

October 16, 2016

Great service Changed out air bag on 2014 Ridgeline another dealer said he would get it done over 8 months ago and it nevwe happened. Jeffrey took my info and had i More

by Jon C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Oct 17, 2016 -

Honda Stratham responded

Thanks for your great review. Part of doing a good job in the Service Department is following through on promises, and keeping our customers informed about what's going on with their vehicles. We're glad we were able to get your airbag replacement performed quickly and efficiently. We consider the airbag recall a top priority. Thanks for choosing Honda Barn. We hope we can continue to serve all your Honda needs for many years to come.

October 16, 2016

Great experience Great treatment when I purchased my brand new 2016 Honda Pilot... salesman Tim and the GM Linda went above and beyond to make sure we walked out of th More

by Newcarlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Belanger, Linda Murphy
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Oct 17, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent experience in our Sales Department! We take pride in working as a team to serve our customer's needs. Whether dealing with a Sales Representative, a Service Advisor, a Parts Counter Person, or our General Manager, our customers have come to expect professional, courteous and friendly service. We wish you many happy miles with your new Pilot. Please don't hesitate to call if any questions or concerns arise, and Thank You for choosing Honda Barn. It's our pleasure to serve you!

October 14, 2016

Excellent Customer Service Jeff is always very helpful every time that I have visited. He is consistently friendly and informative, and let's me know the status each and every More

by c.leddy12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Oct 15, 2016 -

Honda Stratham responded

Thanks for writing this nice review of your recent visit. It's clear that you've visited us many times, and that each time you've been pleased. That is especially important to us, since we strive to offer consistently good service in every circumstance. We thank you for your loyalty, and promise we'll do our best to continue to earn it with each visit you make.

October 13, 2016

Honda of sratham Great service and great people! The staff greet you right away and make you feel comfortable for your entire stay with them. Excellent run business wi More

by CDOYON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure who I spoke with but he was excellent. Please check on the day I was in (10/10) so this very knowledgeable and professional man can get credit for a great job., Kevin Delay, Mark Soucy
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Oct 13, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a great review of your recent visit to our Service Department! We consider offering a welcoming and friendly environment a vital part of the service we provide for our customers. It's one of the ways we can add value for our customers, beyond getting the job done correctly and on time. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 13, 2016

Recall for CVT transmission Recall notice received, contacted Honda Barn, scheduled appointment and the CVT Transmission software was updated in approximately one hour! They also More

by flstafford
Recommend Dealer
Yes
Employees Worked With
Don't remember!
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Oct 14, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! With so much of the performance of vehicles today controlled and monitored with computers, it's critical to have the software for these computers running perfectly and up to date. We appreciate our customers responding to Honda recalls quickly, and try to make it convenient and easy for them to bring their vehicles in for the recall. We're happy to hear you appreciated the complimentary car wash, as well. Thanks for choosing Honda Barn. It's our pleasure to serve you.

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