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Honda Stratham

Stratham, NH

4.9
3,182 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,182 reviews

October 13, 2016

Friendly service Friendly and fast service! I appreciate how Jeffery listened and truly care! I've been a repeat customer since 2011! Started with Edie and sales! Lov More

by dahlianardone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 14, 2016 -

Honda Stratham responded

Thanks for the great review of your recent visit! Jeff, Eddie, and the rest of our staff, appreciate your loyalty as well. It's customers like you that allow us to continue to thrive as a locally owned, family dealership. We hope we can continue to serve your Honda needs for many years to come. Thanks for choosing Honda Barn!

October 12, 2016

Civic lease This is my second lease from Honda Barn of Stratham, excellent service both times. I plan to return to them for my next lease when this one runs out More

by jefft452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April
Oct 12, 2016 -

Honda Stratham responded

Thanks for your great review! It's satisfying to have you rate the service you received from Dave as excellent. Loyal customers like you are the reason we continue to thrive as a locally owned family dealership. We hope you enjoy your new Civic, and we look forward to seeing you when you come in for service.

October 12, 2016

Attentive and quick. Bill didn't keep us waiting by running back and forth to the finance people or manager. He quickly recommended a good course of action on turning in o More

by BDDUFFY22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2016 -

Honda Stratham responded

Thanks for the great review! We value our Sales Representatives for their ability to communicate with management and their customers effectively, and also for their ability to act on their own with initiative. We're glad Bill was able to help you with your decisions in a way that was efficient and comfortable for you. Thanks for choosing Honda Barn. We hope to continue to serve your automotive needs well, for many years to come.

October 11, 2016

Professional Jeff was able to get my car in for an appointment quickly. He took the time to explain in detail what was done to the car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 11, 2016 -

Honda Stratham responded

Thanks for your great review, Laurie! We make every effort to be quick and efficient with each of our service customers, while still taking the time to explain completely what is being recommended and why. Thanks for choosing Honda Barn. We hope we'll be able to help you care for your Honda for many years to come.

October 11, 2016

First oil change Very happy with the service I recieved and the way I was treated for my first service on my new car.I would highly recommend Honda barn. More

by gramolini123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Makenzi Wendel, Mark Soucy, Sheila Haas
Oct 11, 2016 -

Honda Stratham responded

Thanks for your great review! We're glad our Service Department was able to reaffirm your good impression of our dealership at your first visit for service. We're glad you're enjoying your new Honda and we hope it serves you well for many happy miles. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 11, 2016

Regular Service Jeff did his usual outstanding job of explainig what would be done, keeping me informed of progress and then reviewing what was done. The new "office" More

by skcarlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 12, 2016 -

Honda Stratham responded

Thanks for your review. It means so much when a longtime customer compliments us on a good job, and at the same time comments that this is what they've come to expect after repeated visits. We're glad you enjoyed the "office" section of our new waiting area. One of the luxuries our expansion allowed us was the ability to devote separate waiting areas to customers with different requirements. Thanks for choosing Honda Barn. We appreciate your loyalty!

October 11, 2016

Sales Makenzi was a joy to work with. We had been to another dealership who advertized a no haggle no pressure sales approach and were expecting the same at More

by LILLITHBABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel
Oct 12, 2016 -

Honda Stratham responded

Thanks for the great review! We hope you enjoy your new car even more than you enjoyed your sales experience. Sometimes a dealership will offer one experience in their advertisements, and another in their showroom. Our motto is "Honda Barn-Where YOU"RE the big deal" and we do our best to make every customer feel that's true. Thanks for choosing Honda Barn. It's our pleasure to serve you.

October 11, 2016

Fantastic service I was able to trade in and purchase a vehicle on a tight timeframe, by communicating through email and text. My sales rep was very responsive to my ne More

by RENEEDSMYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! Time is tight for many of our customers, so it's important for us to be able to communicate with them electronically in order to make buying a car convenient. We help our customers with whatever method works for them, whether that means electronic communication and a quick deal, or several test drives and time to think. Thanks for choosing Honda Barn. We hope you enjoy your new Honda for many happy miles!

October 10, 2016

Re-calll The service manager, Jeff, was very accommodating. I dropped my car offer early and they called me when it was finished in the timeline that I had re More

by pflynn653
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 11, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent visit to our Service Department! We make every effort to notice what's going on with a vehicle when it's in for service, and inform our customers so they can take care of things like inspection stickers without an extra trip. Thanks for choosing Honda Barn. We appreciate your business.

October 07, 2016

slow.. Slow. Told over the phone when making the apointment it would be a max of 30 minutes so don't need a loaner car. Waited over 2 hours for a software up More

by stilling
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Oct 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a positive review of your recent visit to our service department. We're glad to hear your were pleased with our friendliness and the quality of the work performed. We're sorry the work took longer than expected. We do our best to complete work in the time promised. Some days there are emergencies that need to be addressed, issues with equipment, or other situations that slow us down. Thanks for choosing Honda Barn. We'll do our best to make your next visit as efficient as possible.

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