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Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.9
3,206 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,206 reviews

September 02, 2016

Consistent quality customer service Went in for an air bag recall. Appointments were convent and drop off service was offered. Car came back fixed and it was washed. Also offered a free More

by paula.hollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Sep 03, 2016 -

Honda Stratham responded

Thanks for the compliments! If there has been a silver lining to the airbag recall, it's that many of our customers have become aware of small problems with their Hondas as a result of our standard free inspections, and have been able to address them before they've become bigger problems. We've also had a chance to perform software updates that keep vehicles running efficiently and smoothly. Thanks for choosing Honda Barn! We hope you enjoy your Labor Day weekend!

September 01, 2016

Bill Bradley was my contact guy and couldn't been nicer Bill went out of his way to discover just what kind of vehicle I was looking for and gave me a number of options to choose from. I did not feel pressu More

by djmooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2016 -

Honda Stratham responded

Thanks for writing such a nice review of your experience with Bill and our Sales Department. Our Sales Department goal is to be good listeners, so we can understand what our customers are looking for and how we can best meet their needs. Bill does a great job of this, and as a result he has established quite a loyal clientele. Thanks for choosing Honda Barn. We're glad we found the right vehicle for you, and wish you the best of luck with it. It's our pleasure to serve you!

September 01, 2016

satisfied professional service ; vehicle taken in on time . Routine work done ; future work needing attention. parts dept. quote was quick and efficient. More

by DALFAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Brendan Daly
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Sep 02, 2016 -

Honda Stratham responded

"Thank you for writing such a positive review of your recent visit! We value our customer's time, and do our best to get the job done on time. That includes the time it takes to provide a complimentary car wash and a comprehensive inspection of the vehicle, so our customer can better plan the maintenance of his/her vehicle. Thanks for choosing Honda Barn. We appreciate your business and look forward to serving you in the future!

August 30, 2016

CRV purchase Very nice people to work with. Some car sales people can be pushy or make you feel uncomfortable, but Michael and Sheila were both great. Was happy t More

by Bass Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto, Sheila Haas
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Aug 30, 2016 -

Honda Stratham responded

Thanks for your great review! We have an extraordinary group of people on our sales staff. Michael and Sheila are certainly two fine examples of that. We're glad we were able to make the purchase of your CRV a pleasant experience, and wish you many happy miles. Please stop in and say hello to Mike and Sheila when you're in for your first service. Thanks for choosing Honda Barn. We appreciate your business!

August 30, 2016

Bought a new civic. Love it. Had great service. This is my 3rd Honda from the Honda Barn. I have always had good service and great people to work with. I think I bought my first in the 80's with t More

by JOANESMART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto, Sheila Haas
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Aug 31, 2016 -

Honda Stratham responded

Thanks for your loyalty, and for taking the time to write such a great review! You keep your cars a while, so it certainly makes sense to stick with Honda. They seem to last forever. Last year we took a Civic in trade with just under 600,000 miles on the odometer! We appreciate the fact that you keep coming back to Honda Barn for your vehicles. We are fortunate to have so many wonderful customers like you, that we have know for many years. Good luck with your new vehicle. If any questions arise, please don't hesitate to call or drop in. We are here every day!

August 30, 2016

Excellent sales process with Makenzi; happy with my car. Makenzi handled my purchase beautifully from my phone inquiry the day before I arrived to completing my search of the new and pre-owned vehicles you h More

by JUDY.SULLIVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner, Makenzi Wendel
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Aug 31, 2016 -

Honda Stratham responded

Thanks for your great review! We're glad we had the right vehicle for you. We try to keep a good selection of Pre-Owned Hondas and other brands in a broad price range to fill our customer's needs. Even better to hear though, is the fact that you found working with Makenzi to be such an enjoyable experience. There are many dealerships where customers can find a good pre-owned vehicle. We feel what separates Honda Barn, is our great sales staff of knowledgeable, friendly and courteous sales representatives and managers. Thanks for choosing Honda Barn! Good luck with your new vehicle, and please don't hesitate to call or drop by if any questions arise.

August 29, 2016

oil change and tire rotation They notice that when they did my tire rotation and multi inspection i was in need of a getting my front axle seal repaired soon. The service dept ha More

by rherbert09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
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Aug 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! We are happy to provide free inspections of our customer's vehicles that come in for service. That way our customers can keep small problems from becoming big problems. An axle seal is a lot less expensive than an axle. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 29, 2016

Thanks, Honda! The problem was spotted quickly, without too long a wait even though there were several customers ahead of me. Ethel Brown was especially helpful get More

by JPLATT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever else worked on the car., Ethel Brown
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Aug 30, 2016 -

Honda Stratham responded

Our customers depend on us to keep them rolling with as little service related interruption to their routine as possible. Thanks for taking the time to acknowledge Ethel's efforts to keep you on the go. It's always nice to feel our efforts are appreciated! Our loaner program has been a great success, and we're glad it worked well for you. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 29, 2016

Oil change. First oil change. Prompt and courteous service. I was informed of a nail the mechanic found in a tire which was also corrected. Jeffrey explained w More

by jdranip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Aug 30, 2016 -

Honda Stratham responded

The complimentary car wash and free multi-point inspection of your vehicle, are services you can expect with each visit you make to Honda Barn for service. They are our way of adding value for our customers, and helping them keep their vehicles running smoothly for as long as possible. We're glad we found that nail before it could become a problem for you, and that you appreciated the car wash. Thanks for choosing Honda Barn. We hope to serve your Honda needs for many years to come.

August 29, 2016

New Vehicle Purchase This is our 9th vehicle we've purchased from Honda Barn since 2000, six new cars and 3 used. We have always enjoyed pleasant and professional sales s More

by P. James
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hajjar, Sheila Haas
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Aug 30, 2016 -

Honda Stratham responded

Thanks for the great review, and for your loyalty over the years! We have many loyal customers, but nine vehicles is a number that stands out in a crowd. We are proud of the fact that we've never let you down, with a variety of new and used vehicle sales. We wish you the best of luck with your latest Honda, and we hope that we can continue to serve your Honda needs for many years to come. Thanks for choosing Honda Barn, again and again!

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