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Honda Stratham

Stratham, NH

4.9
3,206 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,206 reviews

August 28, 2016

Oil change Got an oil change and my alignment was noted to be off, so was able to have this taken care of as well during the same visit. Always appreciate the ca More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 29, 2016 -

Honda Stratham responded

Thanks for the great review of your recent Service Department visit. We clean and inspect each vehicle that comes in for service, as a way of saying "Thank You", while at the same time keeping our customers informed of concerns with their vehicles that they may want to address. We have found that the Hondas that come in to our dealership with 300,000 miles or more on the odometer are usually the ones that have had regular maintenance. Thanks for choosing Honda Barn. We appreciate your business!

August 28, 2016

I felt that Jay was very personable I had gone to other dealers and actually got a better deal else where but the salesman was so rude and Jay was really nice and even after I walked awa More

by MAURAMILNER52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay was the salesman, Jeffrey Arnault, Sheila Haas
Aug 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your experience with Jay, in our Sales Department. We can't sell every customer that walks into our dealership a vehicle, but we can treat every customer in a professional, friendly, and courteous manner. Sometimes customers see value in that treatment, and return to us even though they've been told there is a better price available elsewhere. All we can do is thank you for choosing Honda Barn, and promise to do our best to make you happy with your decision for as long as you own your Honda.

August 27, 2016

It starts with Listening to the Buyer What made our buying experience so positive was the way the salesman listened to our needs. It started with what our specifics search was all about, More

by DONNA and ROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton, Sheila Haas
Aug 29, 2016 -

Honda Stratham responded

It's very nice to hear you had a great car buying experience with John, in our Sales Department. It has often been said that a good sales rep should have "the gift of gab". It's actually more important that a good sales rep be able to listen carefully, and hear what's important to his/her customer. We're lucky. All of our sales reps are proficient listeners. Thanks for choosing Honda Barn. We're glad to hear we've moved to the top of your list. It's our pleasure to serve you.

August 26, 2016

Easy choice to lease again with Honda Barn My wife and I have leased two vehicles now from Honda Barn, and we really value the excellent personal attention we have received. Mike C. provided gr More

by PATRICKHESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hajjar, Michael Cicchetto, Sheila Haas
Aug 27, 2016 -

Honda Stratham responded

Thanks for your loyalty, and for taking the time to write such a complimentary review! Leasing makes a lot of sense for many drivers today. Leasing allows you the opportunity to make decisions concerning your vehicle every few years. It's important for us to develop a relationship with our lease customers in which they can trust us to act fairly, and in their best interests. It's great to hear we've accomplished that with you and your wife. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 24, 2016

I had a positive experience with everyone I encountered Kimberly was the first person I worked with via text messaging. This was actually over a period of weeks. She answered questions, "pinged" at the righ More

by bayberry12
Recommend Dealer
Yes
Employees Worked With
Kimberly, Ed Neale, Sheila Haas
Aug 25, 2016 -

Honda Stratham responded

Congratulations on your new Honda, and Thank You for the great review! We're proud of the teamwork our staff employs in order to meet our customer's needs, and of the consistently professional, courteous, and warm demeanor they maintain. It's very thoughtful of you to take the time to acknowledge a job well done. We hope you enjoy your new Honda for many happy miles, and we look forward to seeing you for your free first oil change!

August 23, 2016

Excellent experience with Bill Bradley. I had the best experience with Bill Bradley. He was very professional and courteous. It was a fast, no hassle process and I will return for another ca More

by Jessica Rios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
Aug 24, 2016 -

Honda Stratham responded

Thanks for the vote of confidence, Jessica! It's great when a customer takes the time to compliment our hard working staff. We hope you enjoy your new Honda and that you'll recommend Bill and Honda Barn to your friends and family. If you have any questions, please don't hesitate to call or drop in.

August 23, 2016

Precise, complete and finished on time. Appreciate the free oil change and car wash especially the clean windshield inside and out which I requested. On another note...just took my husband More

by ageorge88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 24, 2016 -

Honda Stratham responded

Thanks for the nice review! It's great to hear our efforts were appreciated. We promise to always do our best for you. We have a great staff, working on a great product, for a lot of wonderful customers. That puts us in good position to compete. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 22, 2016

Inquiry regarding trade in Was given misinformation that cause me to waste my time. Because I was deliberately misled,I spent a number of hours on this potential purchase More

by NETTAHART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

Honda Stratham responded

Netta, I am so sorry to learn you were unhappy. After speaking with the rest of the staff, we are not sure where we misled you. I think given the sensitive nature of your purchase, it would be wise for us to discuss this offline. Please contact me, we value your business as well as our reputation. I feel bad this will go on Bill's record as I feel he did everything he could to make this happen for you. I will await your call. Linda

August 22, 2016

Hesitation in acceleration I wcas concerned about the hesitation when I accelerate. The service person told me they were going to do an update to my transmission and that wpeou More

by louiep4
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Aug 23, 2016 -

Honda Stratham responded

Thanks for taking the time to write a review of your visit to our Service Department! Engines and transmissions today are controlled electronically. Often the remedy to a problem is a simple software update. That's a good reason to service your Honda at an authorized Honda dealer. When a Honda comes in for service, we check to see what updates apply to that vehicle free of charge. This ensures our customer's vehicle is running as well as Honda intended it to run. Thanks for choosing Honda Barn. It's our pleasure to serve.

August 20, 2016

Excellent and courteous service. I would recommend Honda Barn Service to friends and family. A great experience. The length of service was done in less time than I was quoted. More

by SANDY.GOODWIN526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 22, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your visit to our Service Department. We look forward to serving you again in the future and hope to meet some of your friends and family as well. As a family owned and locally run business, we depend on repeat and referral business to guarantee our future success. Thanks for choosing Honda Barn!

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