Honda Stratham

Excellent customer service, reliable dealership Had a fantastic experience at the Honda Barn Service Department. Needed an oil change, I bought my acura elsewhere and called them for servicing and d Had a fantastic experience at the Honda Barn Service Department. Needed an oil change, I bought my acura elsewhere and called them for servicing and didn't have anything opened until the following week. I called Honda Barn which is where my husband always gets his oil change and his car serviced. Honda Barn had an opening the next day! After the oil change, I needed new rear brakes. Jeffrey from the service department was very helpful at explaining the situation and was able to get it all fixed and done the following day. I always went to my acura dealership where I bought my car for servicing, but my husband kept telling me how great Honda Barn is and how flexible and quick they are when it comes to scheduling. Will certainly recommend friends and family to come to Honda Barn for servicing! Thank you for the great service! More

Bought a 2014 Honda CR-V I give this dealership an overall excellent rating because of the salesman, Jay, manager, Bob and financial manager, Sheila. All three of these employ I give this dealership an overall excellent rating because of the salesman, Jay, manager, Bob and financial manager, Sheila. All three of these employees made my time at Honda Barn very good. Jay was quick to problem solve and to do anything to make me happy. Bob was quick to guarantee a fair deal. And Sheila shopped around for the best interest rate for my financial status. I would most definitely recommend this dealership and these employees to friends and family. Thank you to all of them! More

Great service, Long Wait Everything about Honda Barn was great, besides the service department. It took over an hour to receive my new car once it was purchased, when I was to Everything about Honda Barn was great, besides the service department. It took over an hour to receive my new car once it was purchased, when I was told it would only take a few minutes. More

kept to time quoted good review of my car and recommendations for what I need to also get repaired . Dealt with Ethel, she was great and kept me informed. good review of my car and recommendations for what I need to also get repaired . Dealt with Ethel, she was great and kept me informed. More

Very prompt and great customer service I had a great experience at the Honda Barn. They were able to see me quickly (within two days), were flexible with scheduling as I have limited avai I had a great experience at the Honda Barn. They were able to see me quickly (within two days), were flexible with scheduling as I have limited availability, and completed the work within a pretty strict time-frame. The waiting area was clean and all staff I encountered were friendly and welcoming. We will be bringing both of our Hondas there from now on. I thought Ethel was awesome- she was very knowledgable and provided good explanations for everything that was done. She is definitely an asset to your service department. The only thing I had been hoping for was that my car would be vacuumed- that may not be standard there but that little extra would have been nice as I spent almost $1000. More

Very happy with service and service team From the moment I arrived I was greeted with a big smile from Jeff Arnault asking me how I was doing. Especially nice seeing Jeff's familiar face - w From the moment I arrived I was greeted with a big smile from Jeff Arnault asking me how I was doing. Especially nice seeing Jeff's familiar face - what a wonderful way to start my day knowing my car was in good hands and hopefully they could find and fix whatever was making the horrible grinding sound coming from the rear of the car. Not only did I have an oil change and the brake plate moved off the rotor but also received a complimentary car wash. Wow, all done in less time than I expected. With close to 150,000 miles on my Accord I left feeling comfortable, secure and happy. More

Very Professional and Patient! Makenzi Wendel was my salesperson. She was very patient and took the time to show me many new and used cars that matched my "wish list", but at the s Makenzi Wendel was my salesperson. She was very patient and took the time to show me many new and used cars that matched my "wish list", but at the same time , matched my budget as well. I added a couple accessories and the service shop quickly installed them late on a Saturday afternoon so that I could bring my new car back to Vermont on Sunday. All of the people I met at the Honda Barn were very friendly and professional and I would recommend them to anyone I know. More

Customer Service Ethel Brown, in Customer Service, was a pleasure to work with. She took the time to explain what work had been done and was courteous and helpful. Ethel Brown, in Customer Service, was a pleasure to work with. She took the time to explain what work had been done and was courteous and helpful. Mrs. B. More

Patient and Helpful We had a very pleasant experience with the SALES side of Honda Barn. David April was extremely professional in selling us a new CR-V. From our initial We had a very pleasant experience with the SALES side of Honda Barn. David April was extremely professional in selling us a new CR-V. From our initial visit to the final signing, David did not push but was patient and helpful throughout. More

Questionable Although we had a good experience with the Sales side of Honda Barn, we were not pleased with our experience with the SERVICE side. While buying a new Although we had a good experience with the Sales side of Honda Barn, we were not pleased with our experience with the SERVICE side. While buying a new car, we asked if there were any recalls for our second car, a 2009 Honda Civic. Turned out there was one associated with the passenger side air bag. While the car was in for the replacement, we were called that they had done a “multipoint inspection” and found several problems: all the fluids were “dirty” and should be replaced, there were two oil leaks that should be repaired and the wheels were out of alignment. We found this to be very suspicious as we had replaced all four tires and had an alignment less than a week earlier. We agreed to have the oil leaks fixed at a cost of over $500 but now wonder how necessary it was to have any of the repairs made. More