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Honda Stratham

Stratham, NH

4.9
3,208 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,208 reviews

August 05, 2016

Used car purchase Mike Cicchetto was very helpful and professional. He was prepared and made our purchase easy and uneventful. We would ask for him personally in the fu More

by Volvo 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto
Aug 06, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your purchase visit. Mike does a great job. He has many years of automotive experience. His experience allows him to help his customers make the right choice for them, efficiently and smoothly. Thank you for choosing Honda Barn. We hope you enjoy your new vehicle for many years, and many miles! Please don't hesitate to call or drop in, if any questions arise.

August 05, 2016

had a great experience employees really tried to have my car ready as promises. it was nice to get my cat washed and vacuumed. i will be back fot future services More

by OPTIMANPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 05, 2016 -

Honda Stratham responded

Thanks for writing such a great review of your recent visit to our Service Department! New England summers are too short to have our customers spend them waiting for their cars longer than they expected. We do our best to deliver "on time, as promised" service every day. It's great to hear we can expect to see you back. Repeat business is the reason we continue to thrive as a family run dealership. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 05, 2016

airbag recall. Had appt for 9:30am Car still outside at 11:20am. Was told I was a fill in. Not appt. Had to be out by noon for work. Everything was explained at time More

by dianne.yurk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda was great Made my day., Linda Murphy, Jeffrey Arnault
Aug 25, 2016 -

Honda Stratham responded

Diane, I again can only apologize for how you were made to feel. I appreciate the fact that you are willing to come back. Please do not hesitate to reach out to me if there is anything I can do for you. Don't forget there are loaners here for you to use while your vehicle is in service. Linda

August 05, 2016

Always pleasant and courteous Everything that needed to be done was explained thoroughly. After the service, Jeff took the time to go over the print out of all of the work that was More

by ALMOTINC
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 06, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! Doing the work correctly is imperative, but it's equally important to let our customers know what services need to be performed, and why. We feel our Service Advisors are unsurpassed in their ability to communicate effectively with our Service customers. Thanks for choosing Honda Barn. It is our pleasure to serve you!

August 04, 2016

excellent customer service! I needed new tires, but wasn't sure how to fit it into my busy work schedule. They went out of their way to get me a loaner car for the day so I could More

by M.Healy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember her name, but had short black hair.
Aug 05, 2016 -

Honda Stratham responded

Thanks for the great review! Sounds like you were dealing with Ethel. She does a great job and goes the extra mile to make our customer's visits convenient and enjoyable. Our loaner program has been a great success. We're glad it helped you out. Thanks for choosing Honda Barn. We wish you nothing but happy miles on your new tires!

August 04, 2016

Easy to deal with The sales rep and manager were very easy to work with. They knew what we wanted and what we were hoping to pay and worked to close the deal to our sat More

by suenal121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hajjar, Ed Neale, Sheila Haas
Aug 05, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your experience with our Sales Department! The four people you cite in your review have over 50 years of automotive experience among them. That experience and "know-how" makes it easy to move efficiently toward meeting our customers needs. It's also great to hear you appreciated our renovations. We feel the renovations enhance our customer's visits in both our Sales and Service Departments. Thanks for choosing Honda Barn. We're sure you'll enjoy your new Honda. If any questions arise, please don't hesitate to call or drop in.

August 04, 2016

Top notch staff! Worked with Bill Bradley on service for my 2016 Honda Pilot. Not only did my car get its oil change but it came back spotless. My car was cleaned out More

by hondapilotgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

Honda Stratham responded

Thanks for writing such a great review of your recent Service Department visit. The great thing about it, is that you mention Bill Bradley as the person who helped you with your visit. Bill is actually a member of our Sales Staff! Pitching in to help even in another department when a customer needs it, separates our staff from the rest. Thanks for choosing Honda Barn. We hope you enjoy your Pilot for many miles to come!

August 03, 2016

Purchased new Honda CRV-EX. We traveled from VT to purchase car after asking for an E-price. Honored the e-price, able to add accessories on the same day and drove the car away i More

by S. Jones
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Sheilds Dewitt, Michael Cicchetto, Sheila Haas
Aug 04, 2016 -

Honda Stratham responded

Thanks for the great review! We appreciate that you drove all the way from Vermont to buy your CRV at Honda Barn. When a customer is traveling from a long distance to visit us we do everything we can to be sure that everything is clear in advance, so that everything goes smoothly when they arrive. If you call Mike or Sheila, they will be able to get you a break down of accessory pricing. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 03, 2016

Excellent and patient service The sales rep was exceedingly patient with me, as a slow learner, spending a long time showing me all the gadgets on my new fit. In addition he offer More

by janetcmarx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Singleton, Sheila Haas
Aug 04, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent experience with our Sales Department! With all the technological features added to Hondas in just the last few years, there's a lot to learn when picking up a new vehicle. We feel it's important to go over the cars as completely as possible with our customers. Still, it can be difficult to take everything in at one time. That's why we encourage our customers to call, or stop in, with any questions. We're open seven days a week, and always want to help. Thanks for choosing Honda Barn. We wish you great luck with your new vehicle!

August 02, 2016

Great customer service! Everyone in the Service Department is extremely helpful. They explain exactly what needs to be done and why. I would never consider anything other t More

by GUMBYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 02, 2016 -

Honda Stratham responded

Thanks for the wonderful endorsement of our dealership! You're right. Honda builds a great vehicle, and that makes the decision to buy a Honda an easy one. Our goal is to do such a good job, that the question of WHERE to buy and service a Honda is equally easy. Thanks for choosing Honda Barn. It's our pleasure to serve you!

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