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Honda Stratham

Stratham, NH

4.9
3,186 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,186 reviews

July 27, 2016

It was great! I have never any problem with the service a Honda Barn. I have know Jeff in service for years. I prefer to have him when I go in. Not because ot More

by katherine.emonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jul 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your experience in our Service Department. We're glad you're happy with Honda Barn in general, and Jeff, in particular. It's nice to have someone you've developed a relationship with over the years, who is there to help you. We are very fortunate to have a stable team at Honda Barn, so we can provide our customers that comfort level. Thanks for your input on the amount of surveying we do. We try to strike a balance between not being intrusive, but making sure our customers have the opportunity to tell us what they thought. Thanks for choosing Honda Barn. It's our pleasure to serve you.

July 26, 2016

Very positive experience at Honda Barn I had a tire replaced at a dealership in Massachusetts. My tire sensor lit up on a highway drive to New Hampshire. Nervous to drive home I sought out More

by PVALIPOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't check names but everyone I encountered in service department was very helpful!
Jul 27, 2016 -

Honda Stratham responded

Thanks for taking the time to write a review of your recent stop at our dealership. Just about everybody has encountered a problem, of one sort or another, on a trip. When this happens, it's a great relief to encounter someone willing to lend a hand. We're glad we were able to help you on your way. Your review is a very thoughtful way of saying thanks. We hope you have a great summer ahead!

July 24, 2016

Service on vehicle Brought CRV in for a noise coming from generator area. After diagnostics was completed I found I had several issues. A/C clutch, belt, rear brakes, al More

by rbou52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jul 24, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we were able to get all the work done, and get your CRV back on the road in tip-top shape. One way we add value for our Service Department customers is by checking repairs for warranty coverage, service bulletins or Vehicle Service Contracts that may be available to cover some, or all, of the expense of a repair. We feel that this, in concert with competitive pricing and the benefit of Honda trained and certified technicians, makes Honda Barn the best choice for service. Thanks for choosing Honda Barn. We appreciate your business, and it is our pleasure to serve you!

July 22, 2016

Great experience Everyone at The Honda Barn was very easy to deal with. I found the lack of pressure refreshing. My salesperson, Makenzi, gave me all the information I More

by aceofsprayed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Sheila Haas
Jul 22, 2016 -

Honda Stratham responded

Thanks for the excellent review! We pride ourselves in helping our customers make informed decisions. The fact of the matter is, it's difficult to go wrong with either the Pilot or the Ridgeline. Either way, you win! Thanks for choosing Honda Barn. Let us know if you have any questions, or if we can help in any way. It's our pleasure to serve you. Congratulations and good luck with your new Honda!

July 21, 2016

As Always Great Service Ethel Brown was wonderful to work with. Always great service with staff. Very informative and helpful. Car always finished on time. Will always come More

by lynk914
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jul 22, 2016 -

Honda Stratham responded

Thanks for writing such a nice review of your recent visit to our Service Department. We appreciate your endorsement and are grateful for your loyalty. We'll do our very best to continue to earn that loyalty in the years and miles to come. Thanks for choosing Honda Barn. Customers like you make it easy to come to work each day!

July 21, 2016

Welcoming and Great Service, all in one. My service at Honda Barn was completed in a timely manner, and the job that was scheduled to be completed was done with care. That said, Eth More

by csteague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jul 22, 2016 -

Honda Stratham responded

Thanks for the great review! It's easy to say getting the job done right, and on time, is the most important thing we do. While that's true, sometimes the extra care and attention a staff member like Ethel gives our customers can be equally important. We're lucky to have Ethel on our team. We're just as lucky to have customers like you, who express appreciation for her efforts . Thanks for choosing Honda Barn. It's our pleasure to serve you!

July 20, 2016

Timely & Efficient My service at Honda Barn was completed at the time promised, and the job that was scheduled to be completed was done with care. I experienced a bit of More

by blk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Jul 21, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our Service Department. We're glad we were able to get the work done well and done on time. We hope you don't run into any situations where you'll have to stop on a dime, but it's good that you could. Vehicles are more dependable and "maintenance-free" than ever, but some maintenance and repairs can be costly. That's why we try to let our customer's know ahead of time what they can expect coming up, with the free multi-point inspection we routinely perform when vehicles are in for service. Thanks for choosing Honda Barn. It is our pleasure to serve you.

July 19, 2016

Complete Customer Care This car buying experience has been the best yet! I have dealt with some other in he past who would play games and tricks. Honda barn simply doesn't n More

by CMH-CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Makenzi Wendel, Sheila Haas
Jul 20, 2016 -

Honda Stratham responded

Thanks for the great review! You're right. Our goal is to be as straightforward and direct as possible with our customers. We lay out the options we can offer them, and hope that one of the options works for them. We look forward to serving you, and the people you refer to us, for many years to come. Thanks for choosing Honda Barn, and best of luck with your new vehicle. May all your miles be happy ones!

July 19, 2016

My twentieth Honda and counting! My first experience with Hondas was with Lamachia Honda in Syracuse while going to school from which I purchased my first 1972 AZ600. This was by fa More

by OSGOODPOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Neale
Jul 20, 2016 -

Honda Stratham responded

Wow! That's quite a list of Hondas you've owned. Honda Barn has existed since the 1970's, and was originally started as a motorcycle dealership, so it's not often that one of our customers has owned a Honda that we aren't familiar with. You have managed that, with the City you owned in NZ. The 4 wheel steer Prelude was a personal favorite of mine, and it was nice to be reminded of that great car. We get so wrapped up in the Hondas we have today, sometimes we forget the classics. It's quite an honor to hear that Eddie was able to impress you enough to get us to the top of your long Honda buying experience list. Thanks for taking the time to write your review, and for choosing Honda Barn. Good luck with your new Honda!

July 19, 2016

Service experience In and out very quickly. Waiting room clean and pleasant. Service representative recommended several additional items which I didn't think of. No h More

by FAFSKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jul 20, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your visit to our Service Department. Our goal is to be efficient, and to give people an enjoyable experience when they visit our dealership. We also feel it's our responsibility to take a good look at their vehicle, and let them know what issues they may want to consider addressing. We're glad you appreciated that service. Thanks for choosing Honda Barn. We value the opportunity to serve you!

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