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Honda Stratham

Stratham, NH

4.9
3,183 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,183 reviews

June 06, 2016

car was grinding Jeff listens to the customer explanations and then makes sure that the problem is checked out and solved. He explains what needs to be done. More

by cccc1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 07, 2016 -

Honda Stratham responded

Thanks for the great review! Saying Jeff is a good listener is about as nice a compliment as you could give a service advisor. Communicating well is the most important skill for our advisors, and the basis of good communication is listening. We're glad we were able to efficiently identify the root cause of the grinding in your vehicle and fix it. Thanks for choosing Honda Barn. We hope you have a great and "grind free" summer!

June 05, 2016

Extremely easy to work with. Mike Cicchetto and Chris Clickner were very attentive to all my needs. They were both extremely professional and helpful in all our dealings. I would More

by PETERPOLLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner, Michael Cicchetto, Sheila Haas
Jun 06, 2016 -

Honda Stratham responded

Thanks for the great review, Peter, and thanks for choosing Honda Barn! Mike and Chris are both great guys. They enjoy their jobs, and it shows. We're glad you drove off in your new Honda feeling as though you'd be happy to deal with us again. Tell your friends! We're sure you'll enjoy your new Honda. If there is anything we can help you with, please don't hesitate to call.

June 04, 2016

awesome Everyone acted professional , helpful and respectfully. I especially appreciated the lack of pressure, the continued patience with me and the genuine More

by cpmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hajjar was also helpful regarding my road testing a used vehicle that was having some braking problems, Makenzi Wendel
Jun 05, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad you had a positive experience with our Sales Department. We're proud of our staff. They have a genuine concern for our customers, and that leads to so many of our customers leaving our dealership with positive feelings. Thanks for choosing Honda Barn and for recommending us to your friends and family. We don't spend massive amounts of money on advertising. We rely on people like you, and a network of referral and repeat business, to keep us thriving. We hope you enjoy your vehicle for many, many miles to come.

June 02, 2016

Outstanding staff, good communication, and fair treatment Well managed dealership, very fair pricing on used vehicles, and a very attentive service department. I've used them for 20 years, and don't hesitate More

by Arnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Arnault
Jun 03, 2016 -

Honda Stratham responded

Thanks for the great review, Arnie! it means a lot to get such nice a compliment from a customer of twenty years, especially when the compliment is given to both our sales and service departments. We're sure you'll love your new vehicle and hope you have a great summer. Thanks for your loyalty. We appreciate your business. We'll see you at your first service.

June 01, 2016

15,000 mile service 2nd car purchased here. This is it's first scheduled service other than oil changes. The new facility is very nice and very funtional. Feels comfortab More

by malm.carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 02, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad you like the renovations we made. We feel the design of the renovation took good advantage of what the facility already offered, while adding the features it previously lacked. Thanks for choosing Honda Barn not once, but twice, and for servicing your car with us as well. We'll do our best to make you want to come back, vehicle after vehicle, for many years to come

June 01, 2016

Warranty service, new tires I was pleased entirely with the service I recieved from Jeffery Arnault. He was attentive to my needs and understanding of the situation I was in. He More

by markwill2534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 02, 2016 -

Honda Stratham responded

Thanks for the great review. Every customer has different needs, and we try to understand and work with each customer. For some scheduling is a key. For others it might be alternate transportation, or working within a budget. We're glad we were able to get both the warranty service and tire replacement done for you at the same time, and that you were happy with the service provided by Jeff. Thanks for choosing Honda Barn. We appreciate your business.

June 01, 2016

Great customer service Ethel was very friendly and communicative, and made for a pleasant service visit. I've never had a negative experience with any of the service staff. More

by DMG9548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jun 02, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a great review of your recent visit. We're lucky. All of our Service Advisors are friendly and approachable. They're also knowledgeable and efficient. We're glad you like the quiet room. It offers an alternative for people who prefer to read, or have work they need to do. In addition to the quiet room, we now offer a kid's room. These two new areas help make everyone's visit more comfortable. Thanks for choosing Honda Barn. We appreciate your business, and we all wish you a great summer!

May 31, 2016

Fair, fast, and painless Our salesman Bill was knowledgeable, friendly, and ccommodating. And when it came to negotiating a price, was very fair. The experience was night-and- More

by CHRIS G from Exeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
May 31, 2016 -

Honda Stratham responded

Thanks very much for writing a great review of your recent experience with our sales department! We make every effort to create an environment in which our customers can come in, select the right car, get a fair deal, and be on their way quickly. We'd like to point out that most of our sales staff has a lot of experience in the auto industry, so if a customer really wants to haggle and likes a challenge, they don't need to go elsewhere. They only need to tell us this when they come in. We'll do our best to accommodate their request, though we may be a little rusty at first. Thanks for choosing Honda Barn. We appreciate your business, and look forward to seeing you for your free first oil change.

May 31, 2016

Inspection Service I would have given a five star rating if at least the inside front area was vacuum and the windshield washed, and if permitted to lock in on the "spec More

by trishnicol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the employee.
Jun 01, 2016 -

Honda Stratham responded

Thanks for taking the time to write a positive review of your recent visit to our service department. We're happy to hear the work was performed on time. If you are ever displeased with a complimentary car wash you receive in the future, just let a service advisor know and the issue will be addressed quickly. Thanks for choosing Honda Barn.

May 31, 2016

Very professional service Mr, Arnault took care to explain everything to me. He was most helpful and courteous. I enjoyed dealing with him. He is a terrific asset to Honda B More

by rpbmba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 01, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! We're pleased to hear you had a positive experience in our Service Department. You cite your interaction with Jeff as one of the main reasons it was a good visit. He is indeed a great asset to our dealership, as are all of our employees. Sometimes it's just as important to communicate well, as it is to fix Hondas well. We try to be mindful of that every day. Thanks for choosing Honda Barn. We appreciate your business.

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