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Honda Stratham

Stratham, NH

4.9
3,211 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,211 reviews

June 11, 2016

Excellent experience! I am very satisfied with the sales, service and finance department at the Honda Barn. I just recently bought my third Honda a couple weeks ago. Mic More

by Michelle Merrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto
Jun 13, 2016 -

Honda Stratham responded

Thanks for writing such a nice review, Michelle, and good luck with your new Fit! It's great to hear that you are happy not only with your recent experience in our Sales Department, but also with your experiences in our Finance and Service Departments as well. It makes us feel we are doing a good job for you. Thanks for choosing Honda Barn. We wish you nothing but happy miles in your new Honda, and a great summer!

June 11, 2016

Didn't feel like I was just a number I didn't feel like I was just a number standing in the deli line. I was kept informed and updated until they knew what was wrong with the air conditi More

by donna1957epping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jun 13, 2016 -

Honda Stratham responded

Thanks for writing such a wonderful review! A visit to a Service Department, for a repair, can be a stressful experience for any customer. Until the problem is diagnosed, there is uncertainty about how quickly the repair can be done, the time it will take, and the cost. The best way to make the experience a positive one is to communicate fully with our customer, and to make the repair as convenient and quick as possible. We're glad we did the job for you in a way that inspired such kind comments. Thanks for choosing Honda Barn. We appreciate your business!

June 11, 2016

Pilot issues Very kind person, helpful. Nice accommodations while you wait. Courtesy car is key. Honda has a known issue apparently with Pilot and cylinder ring More

by cdnpaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 13, 2016 -

Honda Stratham responded

Thanks for the great review of your recent visit to our Service Department! Honda has always done a good job of identifying areas where incidence of repair is above the norm, and extending the warranty on those issues. This inspires confidence and loyalty in our customers. Our job is to identify the problem, and make addressing it a convenient and pleasant process. Thanks for letting us know we succeeded, and for choosing Honda Barn!

June 10, 2016

Return Buyer I've purchased three cars from HB in the past two years. Two in the past month. Great prices on their cars and my trade. More

by bgiusti.nh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hajjar, Makenzi Wendel, Sheila Haas
Jun 10, 2016 -

Honda Stratham responded

Thanks for the great review! We do our best to make buying a vehicle at Honda Barn a comfortable and positive experience. In order to accomplish that, we start with pricing that allows our customers to feel confident they are getting a good value. Thanks for choosing Honda Barn! Repeat and referral business is the cornerstone of our success. We truly appreciate our loyal customers who keep returning to us over the years.

June 09, 2016

Repair to casing over tire and maintenance Service was very responsive to my needs particularly regarding a repair to tire casing. Easy to schedule and prompt. Jeffrey Arnault was excellent in More

by luciluci1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 10, 2016 -

Honda Stratham responded

Thanks for writing a review of your positive experience in our Service Department. It means a lot to our staff when a valued customer takes the time to say "job well done". We're glad we were able to address your repair and service, promptly and efficiently. Thanks for choosing Honda Barn! We appreciate your business.

June 07, 2016

excellent smooth reliable predictable friendly service and feel comfortable. Best part is that I can work in a quiet room removed from TV - even make phone ca More

by JCMCELHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Jun 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of our service department! We take pride in making it convenient for our customers to service their vehicles at Honda Barn. One way we do that is by creating as comfortable and versatile a waiting area as possible. It's great to hear when people appreciate our efforts. Thanks for choosing Honda Barn. We're grateful for your business!

June 07, 2016

Noise in my new/used Honda Acura Hybrid Two months after taking owner ship of a used 2014 Honda Acura Hybrid it started making a snapping noise in the front and back when turning corners and More

by NS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Jun 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent experience with our Service Department! We're sorry it took a week to get your car in for repair. This is a very busy time of year in our Service Department. A lot of our customers schedule May and June service in anticipation of summer trips with their vehicles. We're fortunate to have a lot of customers like you, who are understanding and work with us to get repairs scheduled. Thanks for choosing Honda Barn! We hope you're enjoying your Accord Hybrid. It's a wonderful car with a winning combination of fuel economy, performance and technological features.

June 06, 2016

Easy to do business with - - - Overall good experience - easy to get an appointment, called back quickly with cost of repairs, and the complimentary car wash was the "icing on the c More

by BELLIOTT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Brendan Daly
Jun 07, 2016 -

Honda Stratham responded

Thanks for taking the time to write this great review! Jeff and Brendan appreciate the fact that you acknowledged that they did their jobs well, and made you glad you chose Honda Barn. The complimentary car wash is a favorite of many of customers. We're glad to offer it. Thanks for giving us the opportunity to service your vehicle. We hope we can continue to serve your Honda needs for many years to come.

June 06, 2016

car was grinding Jeff listens to the customer explanations and then makes sure that the problem is checked out and solved. He explains what needs to be done. More

by cccc1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 07, 2016 -

Honda Stratham responded

Thanks for the great review! Saying Jeff is a good listener is about as nice a compliment as you could give a service advisor. Communicating well is the most important skill for our advisors, and the basis of good communication is listening. We're glad we were able to efficiently identify the root cause of the grinding in your vehicle and fix it. Thanks for choosing Honda Barn. We hope you have a great and "grind free" summer!

June 05, 2016

Extremely easy to work with. Mike Cicchetto and Chris Clickner were very attentive to all my needs. They were both extremely professional and helpful in all our dealings. I would More

by PETERPOLLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clickner, Michael Cicchetto, Sheila Haas
Jun 06, 2016 -

Honda Stratham responded

Thanks for the great review, Peter, and thanks for choosing Honda Barn! Mike and Chris are both great guys. They enjoy their jobs, and it shows. We're glad you drove off in your new Honda feeling as though you'd be happy to deal with us again. Tell your friends! We're sure you'll enjoy your new Honda. If there is anything we can help you with, please don't hesitate to call.

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