Honda Stratham

Customer Service I was greeted promptly by a friendly Service Rep, Ethel, who reviewed the details of my visit, let me know the lenght of my wait and escorted me to t I was greeted promptly by a friendly Service Rep, Ethel, who reviewed the details of my visit, let me know the lenght of my wait and escorted me to the waiting room. There was a comfortable waiting area, TV, coffee and tea bar and an assortment of magazines as well as a work area with ports to hook up a computer. During the tire rotation it was discovered my car was out of alignment. Ethel came out to the waiting room to review the findings and ask if I wanted to do the align at that time. I also went into the showroom to look at the new CRV's and saw Bill Bradley, the sales rep who sold me my CRV. He went over some cost analysis as my CRV comes off lease in 7 months. Bill always makes himself available at any time. More

recall Ethel was super helpful and made the erecall experience seamless. She is great at customer service. It was convenient with the rental car company. Tha Ethel was super helpful and made the erecall experience seamless. She is great at customer service. It was convenient with the rental car company. Thanks More

Service The front desk staff we're very informative and extremely helpful. I was in to have my brakes done and have my recall completed. They range from The front desk staff we're very informative and extremely helpful. I was in to have my brakes done and have my recall completed. They range from my rental car and drove me over to get it More

Professional and friendly service The work was professionally done. My questions were answered. I was treated in a friendly and respectful manner. The work was completed in the time The work was professionally done. My questions were answered. I was treated in a friendly and respectful manner. The work was completed in the time they said it would be. More

Nice Experience Our service advisor was very helpful and knowledgeable. We are new to the area and, based on our recent visit, intend to use the Honda Barn to servic Our service advisor was very helpful and knowledgeable. We are new to the area and, based on our recent visit, intend to use the Honda Barn to service both our vehicles. More

They're the BEST ! Fast/easy scheduling, friendly greeting, efficient handover of "loaner" while the work was being done on my car, finished as promised -couldn't be bet Fast/easy scheduling, friendly greeting, efficient handover of "loaner" while the work was being done on my car, finished as promised -couldn't be better ! More

Our 3rd CRV from Honda Barn Very pleased (as always) with Honda Barn. The sales staff and service department are exceptional. Makenzi (Sales Consultant) was professional, knowl Very pleased (as always) with Honda Barn. The sales staff and service department are exceptional. Makenzi (Sales Consultant) was professional, knowledgeable and friendly....enjoyed our experience. Both our sons have bought cars from Honda Barn and have also been pleased. More

Nicely done A little lengthy but nice customer service nd the renovation are a nice change. Jeff was professional and not pushy. Will continue to service my vehic A little lengthy but nice customer service nd the renovation are a nice change. Jeff was professional and not pushy. Will continue to service my vehicle at the Barn. More

New Honda Minivan Great no pressure sales process with a genuine salesperson. Family friendly kids area which helped with the two little ones. Came back following day f Great no pressure sales process with a genuine salesperson. Family friendly kids area which helped with the two little ones. Came back following day for inspection and to pickup mats and salesperson was great. He actually help put mats in! More

Fine service Like that a full point inspection is done. Of course this is to sell more but could help to find problems down the road. Left car for day so can't com Like that a full point inspection is done. Of course this is to sell more but could help to find problems down the road. Left car for day so can't comment on how timely an appt can be. More