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Honda Stratham

Stratham, NH

4.9
3,211 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,211 reviews

May 25, 2016

Routine viait Love the new service department layout. Felt like a queen pulling into the garage on a rainy day. Service was very prompt and the shuttle driver also More

by Dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver - don't know name, Ethel Brown
May 26, 2016 -

Honda Stratham responded

Thanks for the nice review! One of the nicest features of our recent renovations is the drive-through for service customers. There is no longer a need to fight the elements in rainy or icy weather, when visiting for service. We're glad to hear you appreciated that upgrade, and that our shuttle service also came in handy for you. Thanks for choosing Honda Barn! We appreciate your business.

May 25, 2016

service department appointment I would give the Honda Barn's service department an excellent rating. I ordered accessories for my new Honda Pilot. When they came in , I was notifi More

by dwinslow91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
May 26, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your experience with our Service Department! The transaction you describe is a simple one, yet many steps had to be handled efficiently and correctly in order to keep it simple. We're glad we were able to do a good job for you, and hope we are able to continue serving your Honda needs for many years to come. Thanks for choosing Honda Barn!

May 23, 2016

First Visit to New Facility Brought my 2015 CRV in for annual inspection. Was my first time back since the completion of the new service facility. Jeff greeted warmly and very More

by redlego6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 24, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad you appreciated our recent renovations. The renovations make our customers' visits more comfortable and enjoyable. The important thing is that the warm greetings and efficient service remain the same, though. Advantages such as free car washes, and specials like free inspection sticker months, add value for our loyal customers. Thanks for choosing Honda Barn. We appreciate your business.

May 23, 2016

Great service I am very satisfied with my Honda but the real reason I would never switch is because of the service I receive at Honda Barn. The service people are More

by Kathleen_Dinardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 24, 2016 -

Honda Stratham responded

Thanks for the great review, Kathleen! We are grateful for all the loyal customers we have developed relationships with over the years. The kind of trust you are referring to is something that can only be built over time, with each visit adding to a customer's confidence in us. Because of that, reviews such as yours are the ones we prize the most. Thanks for your loyalty to Honda Barn over the years. We look forward to helping you care for your Honda for many years to come.

May 23, 2016

chooigekbee@yahoo.com This time Honda barn given me a good service, service department employee very friendly and politely. And offer me the ride back to Honda barn i'm re More

by CHOOIGEKBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 24, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! Being friendly and polite to our customers comes naturally to our service department advisors. We're lucky to have such a great crew. Quite a few of our customers are able to take advantage of the shuttle service we offer. It can make a service visit fit much more easily into a busy day. Thanks for choosing Honda Barn. We look forward to your next visit.

May 21, 2016

Excellent Experience! Honda Barn made purchasing a car one of the easiest decisions I've ever made! Tim Raymond was wonderful to work with. He is honest, knowledgeable, no More

by ktp3377
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
May 22, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a wonderful review of your experience in our Sales Department! Our job isn't just to sell a car. It's to make sure our customers understand everything about their car and the necessary paperwork, so that they can drive off with confidence and assurance. It's great to see Tim and Sheila get this recognition for the fantastic job they do for their customers and for Honda Barn. We thank you for choosing Honda Barn, and wish you the best with your new car.

May 20, 2016

Got my Fit back on the road. The service dept set me up with a rental car... and the Takata replacements arrived much more quickly than expected. My Fit is back on the road, now! More

by VELOKARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 20, 2016 -

Honda Stratham responded

Thanks for the great review! We are grateful for the many wonderful customers, like you, who show such patience and understanding when we have to address manufacturer's recalls. We're glad we were able to make this as convenient for you as possible. We wish you many happy miles in your Fit, and thank you for choosing Honda Barn.

May 20, 2016

Safety Inspection Review Had a great experience in the service dept. Safety Inspection done on schedule. It uncovered the need for a wheel balance which was also done promptl More

by GJHUDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 21, 2016 -

Honda Stratham responded

Thanks for the vote of confidence, Greg! You do such a great job of taking care of your cars, all we have to do is add the finishing touches. Thanks for choosing Honda Barn to help you keep your Hondas running great. Have a great summer!

May 19, 2016

Customer Service I was greeted promptly by a friendly Service Rep, Ethel, who reviewed the details of my visit, let me know the lenght of my wait and escorted me to t More

by Twompas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
May 19, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! We're proud of our newly renovated service reception and waiting area, and we're glad it made a nice impression on you. It's good to hear that Ethel and Bill were able to make your visit efficient and productive. It's always good to find out where you stand a few months before the end of a lease. Honda traditionally has industry leading resale values and great lease programs. This affords our customers many attractive options at the end of a Honda lease. Thanks for choosing Honda Barn! We'll do our best to make your end of lease transition an easy and affordable one.

May 18, 2016

recall Ethel was super helpful and made the erecall experience seamless. She is great at customer service. It was convenient with the rental car company. Tha More

by richardmorse3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 19, 2016 -

Honda Stratham responded

Thanks for your nice review! We realize that manufacturer's recalls are not something our customers plan on, so we try to make the experience as convenient and non-disruptive as possible for them. We're glad we were able to accomplish this for you. We appreciate your business. Thanks for choosing Honda Barn!

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