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Honda Stratham

Stratham, NH

4.9
3,182 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,182 reviews

April 30, 2016

Great Job Handling Recall The service department employees were professional, courteous, friendly and helpful. They were prompt and efficient in making sure we were provided wi More

by MRS_E
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 01, 2016 -

Honda Stratham responded

Thanks for the great review! We realize Honda recalls are not something our customers planned on, so we are committed to making the handling of these recalls as stress free, and convenient, as possible. We're happy to hear that we were able to turn the recall into a positive experience for you. Thanks for choosing Honda Barn. We wish you many miles of happy motoring in your Honda.

April 28, 2016

Pleasant Experience My sales person Bill was informative, helpful and very accommodating. Sheila found me a better rate than my own Credit Union and was very helpful. More

by npoussard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Haas
Apr 29, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we found the right vehicle for you, and that Bill made the purchasing experience a good one. It often surprises customers that Sheila, and the rest of our business office staff, can find rates that are better than those offered at their own credit unions. We act as agents for many lending institutions, including some of the most respected credit unions in the Seacoast area, Honda Finance, and several banks. By shopping around for the best deal available at these institutions, we are often able to offer our customers better rates than they thought possible. Thanks for choosing Honda Barn. We appreciate your business, and wish you many happy miles!

April 27, 2016

Excellent Service. Service on my 2015 Civic was top shelf. It was quite clear that customer service and satisfaction were number 1!! Great experience again. Will definit More

by EARL.RUDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy
Apr 28, 2016 -

Honda Stratham responded

Thanks for the positive review, Earl! We appreciate and depend on loyal customers, like you. The relationships we develop with our customers in our sales, parts, and service departments, make our workdays satisfying and enjoyable. We look forward to continuing to service your vehicles. From all of us: Thank You and Happy Motoring!

April 27, 2016

Wonderful Experience Enjoyed a very positive experience having my Honda Civic LX serviced at the Honda Barn in Stratham, NH. Based upon the service needed, it was more geo More

by RSN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 28, 2016 -

Honda Stratham responded

Thanks for that great review of your recent visit to our service department! We do our best to create a welcoming and comfortable environment for our customers. Your review underscores the value of doing business locally, when possible. Thanks for choosing Honda Barn. We appreciate your business, and look forward to serving you in the future!

April 27, 2016

Always a pleasure I have been doing business with Honda Barn of Stratham for 20 years or more and have always been very happy with the service department as well as sal More

by annecoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Jeffrey Arnault, Ethel Brown
Apr 28, 2016 -

Honda Stratham responded

Thanks for the great review, Anne! With nine Hondas, and counting, you have certainly have had plenty of opportunities to see us do our jobs well, or poorly. We are very proud that your impression of our dealership and employees is such a positive one. We can't thank you enough, for your continued loyalty. The entire Honda Barn team wishes you many happy miles!

April 26, 2016

30k service I had the 30 k service on my 2014 CRV as recommended in my owners manual. I was appalled when I was given the service charge of 450.00. I thought it w More

by jamesandkarenryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
April 26, 2016

A good experience Thanks to Tim and Bob, my experience turning in my lease and buying a Cretified pre owned CRV was a smooth one. Communication at first with custome More

by Mlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob (mgmt), Sheila Haas
Apr 27, 2016 -

Honda Stratham responded

Thanks for the positive review of your recent experience, with our Sales Department. We're glad we found the right Honda to fit your needs. We count on loyal customers like you to help us thrive, in today's competitive marketplace. We apologize, if our initial communication was lacking. We're grateful you gave Tim and Bob the opportunity to make things right. We wish you the best with your Honda Certified CRV.

April 26, 2016

Mike and Sheila were the best - Stopped in on a whim and ended up finding our car. Great service, support and friendly staff. Mike and Sheila were both very pleasant to deal with More

by Ceddie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cicchetto, Sheila Haas
Apr 27, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review! We're glad we found the right car for you! We're very selective with the Pre-Owned vehicles we offer, and we don't cut corners preparing them for sale. That allows sales representatives like Mike to feel confident in the vehicles they show a customer. Mike can focus all his energy on finding the right vehicle, knowing that whatever selection the customer makes, they'll be getting a good value. Sheila does a great job of making people comfortable with their purchase, and choosing the right options for financing and caring for their vehicles. We wish you happy travels in your new vehicle! If any questions arise, please don't hesitate to call. We're here seven days a week.

April 21, 2016

All but the color We ordered an Accord touring car model in the Basque Red color. At the time of purchase, we were then told that no such cars existed in the area. As More

by JADUNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2016 -

Honda Stratham responded

Thanks for your positive review. We're sorry we were unable to locate the Touring Accord in your first choice of color. It is sometimes difficult to immediately determine exactly which cars may be available in certain colors. This is particularly true of a limited production vehicle, such as the Touring model Accord. We assure you every effort is made to procure the first color choice for our customers. It is our responsibility to communicate to our customers when a color may be difficult to find, and to find out whether a second color choice will be acceptable. We're confident you'll enjoy new Accord. The Touring model is beautiful. Thank you for choosing Honda Barn.

April 20, 2016

Excellent customer service! David was very helpful and patience with me! Definitely appreciate his attention to detail! I love my new 2016 CRV and Honda Barn so much! More

by dahlianardone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Sheila Haas
Apr 21, 2016 -

Honda Stratham responded

Thanks for the great review! Dave, like many of our sales representatives, has a lot of Honda sales experience. Because he knows his job so well, he is able to focus on his customer's needs. We try to foster an environment throughout our dealership, where people can feel comfortable when buying or maintaining their vehicles. We're sure you'll love your new CRV. It's a great ride! We hope you'll choose our service department, to help keep it running well, for years to come.

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