Honda Stratham

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent visit to our service department. We're glad we were able to get your recall and brakes done at the same time, while providing a rental, so that you were not inconvenienced during the process. We appreciate your feedback and thank you for choosing Honda Barn!

Honda Stratham responded

Thanks for taking the time to write such a nice review, Kevin! The things you commented on happen to be a concise summary of what we strive to achieve with each customer interaction, whether in our service, sales, or parts departments. We appreciate when people take the time to acknowledge that we did our jobs well. We look forward to working with you in the future.

Honda Stratham responded

Welcome to the Seacoast Area! Thanks for taking the time to write such a nice review of your recent visit to our dealership. We're glad to hear that you intend to use our Service Department for both your vehicles. We are fortunate to have a great number of customers we have developed longstanding relationships with, and we look forward to counting you among them. The Seacoast of New Hampshire is beautiful and can be a lot of fun, particularly in summertime. We hope you enjoy your time here!

Honda Stratham responded

It's great to hear you were pleased with your visit to our Service Department! Thanks for taking the time to write a nice review. Many of our customers have taken advantage of our loaner program to make their trips to Honda Barn more convenient. We also continue to offer our local shuttle service, and have substantially upgraded our waiting areas . Getting the work done correctly, as promised, is still our top priority. It's great to hear we succeeded on that front. Thank you for choosing Honda Barn. We appreciate your business!

Honda Stratham responded

Thanks for taking time to write such a great review! The number of people who come back for one CRV after another is impressive. We're grateful that you and your family feel Honda Barn is worth coming back to, as well. Makenzi and Sheila both do a great job of making sure their customers have all the information they need to make good decisions, while maintaining a relaxed and friendly sales process. Thanks for choosing Honda Barn. We hope to continue serving your family for many years to come!

Honda Stratham responded

Thanks for the nice review of your visit recent visit to our Service Department! We're glad you liked the renovation of the service area. It took many stressful months to complete the work without disrupting customer service, but now that it's done there's quite a difference in the level of comfort and convenience we can provide our customers. Thanks for choosing Honda Barn. We appreciate your loyalty!

Honda Stratham responded

Thanks for taking the time to write such a fantastic review of your experience in our sales department. Tim Raymond is a great guy, with a genuine concern for his customers. He always looks for ways to go the extra mile for them. Our new kids area has been a resounding success. It has allowed parents to focus more of their attention on the important decisions they are making, while knowing their children are enjoying themselves in an area designed and meant for kids. Thanks for choosing Honda Barn. We're sure you'll enjoy your new Odyssey. It's a great family vehicle!

Honda Stratham responded

Thanks for writing such a nice review! It's true that when we do our inspection of vehicles that are in for service, people are sometimes prompted to get more work done on their vehicles than they originally intended. Other times it just makes them aware of something they should budget for in the future. As you point out, these are things that will need to be addressed down the road, so we feel it's best that we let our customers know about them. We're glad you appreciate this service. Thanks for choosing Honda Barn. We appreciate your business, and hope we can continue to earn your confidence for many years to come!

Honda Stratham responded

Thanks for taking the time to write of your positive experience in our sales department! We are careful to offer only top quality used vehicles, so that our sales representatives can devote all their time to finding the right fit for their customers, confident that the vehicles they are showing will stand up to the closest of scrutiny. We're glad we found the right vehicle for you. Thank you for choosing Honda Barn. Your recommendation to your friends and family will be greatly appreciated. Good luck with your new vehicle!

Honda Stratham responded

Thanks for taking the time to write this great review! We're glad you found your experience with John, Chris and Bob to be enjoyable. We like to view the purchase of a vehicle as a collaboration, rather than a contest. That shift in perspective can make all the difference in the world. We wish you nothing but the best with your new Honda, and thank you for choosing Honda Barn!