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Honda Stratham

Stratham, NH

4.9
3,179 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,179 reviews

April 04, 2016

oil change Good service. Jeffrey was great; kept me up to date on the progress of my car. However, the technicians checked off that my interior lights were in wo More

by ELIZABETH.E.BROWN
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Apr 05, 2016 -

Honda Stratham responded

Thanks for taking the time to tell us about your experiences in our service department. We're glad you were generally pleased with your visit. We apologize for the issues you raise with the interior lights and headlights. We count on customers to let us know when this happens, so that we can focus our attention on areas where we have fallen short. Thanks for choosing Honda Barn. We appreciate your business and we'll do our best to keep your future visits free of any issues.

April 04, 2016

good service dept their advise and response was excellent . the staff keeps you continually informed and the wait time is good. would definitely return for service ass More

by finertygary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Apr 05, 2016 -

Honda Stratham responded

Thanks for the great review! You summed up a good service visit very succinctly. What most people are looking for is work done correctly and quickly, while being kept informed during the process. We're glad we were able to provide that for you. Thanks for choosing Honda Barn. We hope to continue to be the dealership you turn to for your automotive needs, for many years to come.

April 01, 2016

I was treated with respect and honesty. I went back to this Honda dealership even though l live out of state. My previous experience was excellent and my recent visit resulted in just what l More

by pmcomet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Neale, Christina Kallelis, Sheila Haas
Apr 02, 2016 -

Honda Stratham responded

Thanks for the great review! We're grateful you were willing to travel out of state to do business with us. Eddie Neale has been with Honda Barn for almost 15 years and has developed a loyal clientele of his own, due to his integrity and warm personality. Though we've known Sheila and Christina a shorter time, it's obvious they possess the same qualities. Thanks for choosing Honda Barn. We wish you many, many enjoyable miles in your new Honda!

March 30, 2016

oil change and inspection...........check some scratches I was very pleased with the service at Honda as usual........they took time to hear my concerns about scratches ,etc and did their best to make them l More

by rainbowave3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Mar 31, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! We're glad you were pleased with the service you received, particularly concerning the scratches you asked us to check out. Our detailing and reconditioning department does a great job preparing the vehicles we offer for sale, and sometimes their expertise can be put to use in helping a customer with a cosmetic problem on their vehicle. It's not magic, of course, but it can help. Thanks for choosing Honda Barn. We hope we to continue to be your choice for Honda service for many years to come.

March 30, 2016

repair tire leak I had a slow leak in a tire, it turned out tire pressure sensor. It was hard to find and an expense item to replace, but Federally mandated. I espe More

by JCOSKERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 31, 2016 -

Honda Stratham responded

Thanks for your positive review of you experience in our service department. Tire pressure monitors can be an inconvenience, but are federally mandated because they can keep a driver from continuing to drive on a tire with dangerously low tire pressure. On balance, they have a positive effect on vehicles being sold today. Our multi-point inspection is part of our commitment to open and full communication with our customers. The more you know about the condition of your vehicle, the better you can plan its maintenance. Thanks for choosing Honda Barn. We appreciate your business!

March 30, 2016

Best Honda service dept in seacoast NH Very friendly and professional at the service desk. Ethel was great. Took my car back to them after over a year of using Dover Honda service(I live in More

by LAX32382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whichever Tech recommended I machine my front rotors....THANK YOU! DOS 3-29-16, Ethel Brown
Mar 31, 2016 -

Honda Stratham responded

Thanks for the nice compliments! Regular maintenance of a vehicle is extremely important, and represents a great proportion of the work a Honda dealership performs on a daily basis. Sometimes diagnosis of an elusive or intermittent concern is called for, though. That's where experience and expertise enter the equation. We are lucky to have a crew of experienced and talented technicians, that would be the envy of most dealerships. We're glad you've decided to come back to us for service, and we're happy we were able to smooth out that vibration. We'll do our best to continue to earn your loyalty, with each visit!

March 28, 2016

Good Experience! First service on my car - oil change and tire rotation. Staff was courteous, waiting area was pleasant and my appointment started and ended on time. More

by reneekrgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 29, 2016 -

Honda Stratham responded

Thanks for the great review! We're very glad you got a nice first impression of our service department. Now all we need to do is repeat that effort every time you come to see us for as long as you own your vehicle. We'll give it our best shot! Thanks for choosing Honda Barn. We're confident you'll get many happy miles from your new Honda!

March 25, 2016

Good experience Salesperson was courteous and helpful in getting us all the information we needed, and patient in giving us time to decide on the details. Buying a ne More

by Silver
Recommend Dealer
Yes
Employees Worked With
Dave April, Chris Clickner
Mar 25, 2016 -

Honda Stratham responded

Thanks for writing a positive review of your experience with our sales department! Buying a car is a big decision for most people. It's important that we are patient and give them the space they need to make the right choice. Once a choice is made, we try to do a thorough job of demonstrating all the features, but there's a lot of technology in new vehicles today. It can be tough to take everything in at once. We encourage people to drop by if they have questions after they've picked their vehicle up, for a review of the controls.

Mar 25, 2016 -

Honda Stratham responded

Thanks for writing a positive review of your experience with our sales department! Buying a car is a big decision for most people. It's important that we are patient and give them the space they need to make the right choice. Once a choice is made, we try to do a thorough job of demonstrating all the features, but there's a lot of technology in new vehicles today. It can be tough to take everything in at once. We encourage people to drop by if they have questions after they've picked their vehicle up, for a review of the controls. Thanks for choosing Honda Barn!

March 25, 2016

Great! Everything was great. Jeffrey was very nice and attentive. I showed up without an appointment and Jeffrey was able to accommodate me with no problem More

by janetleecooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Mar 26, 2016 -

Honda Stratham responded

Thanks for that great review! People have busy schedules. It's important that we try to accommodate them whenever we can, by being flexible in our service scheduling. We're glad we were able to get your service done quickly and conveniently. We hope to continue servicing your vehicle for many years to come! Thanks for choosing Honda Barn and we wish you a great spring.

March 25, 2016

Great Service Call Oil change and tire rotation. Determined i needed a tire alignment. It all took a bit longer than i would have liked but overall it was fine. More

by HERSEYMASON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Mar 26, 2016 -

Honda Stratham responded

Thank you for the nice review! We're glad you were pleased with the service you received. The wheel alignment will likely save you money in the long run, by significantly increasing the life of your tires. We're sorry the service took a bit longer than you planned. Sometimes a technician can be held up waiting for the alignment machine, or sometimes even by a stubborn bolt. We value your time, and do our best to work quickly. Thanks for choosing Honda Barn. We all wish you a happy spring and summer season!

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