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Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.9
3,222 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,222 reviews

March 25, 2016

Good experience Salesperson was courteous and helpful in getting us all the information we needed, and patient in giving us time to decide on the details. Buying a ne More

by Silver
Recommend Dealer
Yes
Employees Worked With
Dave April, Chris Clickner
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Mar 25, 2016 -

Honda Stratham responded

Thanks for writing a positive review of your experience with our sales department! Buying a car is a big decision for most people. It's important that we are patient and give them the space they need to make the right choice. Once a choice is made, we try to do a thorough job of demonstrating all the features, but there's a lot of technology in new vehicles today. It can be tough to take everything in at once. We encourage people to drop by if they have questions after they've picked their vehicle up, for a review of the controls.

Mar 25, 2016 -

Honda Stratham responded

Thanks for writing a positive review of your experience with our sales department! Buying a car is a big decision for most people. It's important that we are patient and give them the space they need to make the right choice. Once a choice is made, we try to do a thorough job of demonstrating all the features, but there's a lot of technology in new vehicles today. It can be tough to take everything in at once. We encourage people to drop by if they have questions after they've picked their vehicle up, for a review of the controls. Thanks for choosing Honda Barn!

March 25, 2016

Great! Everything was great. Jeffrey was very nice and attentive. I showed up without an appointment and Jeffrey was able to accommodate me with no problem More

by janetleecooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Mar 26, 2016 -

Honda Stratham responded

Thanks for that great review! People have busy schedules. It's important that we try to accommodate them whenever we can, by being flexible in our service scheduling. We're glad we were able to get your service done quickly and conveniently. We hope to continue servicing your vehicle for many years to come! Thanks for choosing Honda Barn and we wish you a great spring.

March 25, 2016

Great Service Call Oil change and tire rotation. Determined i needed a tire alignment. It all took a bit longer than i would have liked but overall it was fine. More

by HERSEYMASON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Mar 26, 2016 -

Honda Stratham responded

Thank you for the nice review! We're glad you were pleased with the service you received. The wheel alignment will likely save you money in the long run, by significantly increasing the life of your tires. We're sorry the service took a bit longer than you planned. Sometimes a technician can be held up waiting for the alignment machine, or sometimes even by a stubborn bolt. We value your time, and do our best to work quickly. Thanks for choosing Honda Barn. We all wish you a happy spring and summer season!

March 24, 2016

Very good. first time at the Barn. Nice new facility. Appreciate the area to work while I waited. everyone was pleasant and had a good sense of humor [a rarity these days]. I will retu More

by GREG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Mar 25, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! We're glad we made a good first impression and that you appreciated our newly renovated service department. It took many months of construction, but the result is a very comfortable waiting area and useful work stations. We'll do our best to make every visit to our dealership as positive as your first. The endorsement of our advisor's sense of humor might be dangerous, though. If they start chasing those dreams of stand-up comedy careers, we could lose them to late night television. Thanks for choosing Honda Barn!

March 22, 2016

Keeps the buggy rolling Honda Barn fit me in even after I had forgotten the 8 AM appointment. They did the work, including a recall I had just been notified about. Nine years More

by Tweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Mark Soucy
Report | Print
Mar 23, 2016 -

Honda Stratham responded

Thanks for the great review! It's important to get the work done correctly, but sometimes just as important is being flexible in order to help a customer out. We're glad we were able to accommodate you. Nine years and 170,000 miles without any trouble tends to go hand in hand with good maintenance habits. We're glad we've been able to help you get such good value from your Honda. Thank you very much for your loyalty. We hope you have a great spring!

March 21, 2016

Thumbs-Up Service The Honda Barn Service Team was amazing. I thought they were very friendly, accommodating and informative on the phone but when I walked in the door…. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Mar 22, 2016 -

Honda Stratham responded

Thanks for the compliments, Diane! We're glad we made such a good impression. Ethel is a hard worker with a friendly and helpful disposition. That's a tough combination to beat. It's not surprising that you witnessed her treating each customer the same way. Thanks for coming in. We hope you'll make Honda Barn your regular stop for service!

March 19, 2016

It was late and the complimentary car wash was barely a rag The work was completed 45 minutes after the time estimate the reason given was that the washer was backed up but then the car was not even washed it w More

by ROLLSREUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
Report | Print
Mar 21, 2016 -

Honda Stratham responded

Dear Rollsreuss, My sincere apologies. Time is a very precious commodity to us all and I am very sorry your work was not completed as expected. I am further concerned about your car being "wiped down". We strive to thoroughly wash each vehicle. Our process doesn't include anything that would allow the car to appear that way. I would appreciate hearing directly from you so that we might find a resolution to your dissatisfaction. Linda Murphy General Manager

March 18, 2016

Friendly and efficient Ethel was excellent. She managed my service recall and loaner car with efficiency and professionalism. She was prompt, friendly, and willing to accomm More

by KPOINTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Mar 18, 2016 -

Honda Stratham responded

Thanks for the nice review! Nobody likes having to bring their vehicle in for a manufacturer's recall, but it is vitally important to get all recalls done. As a result, we try to make it as convenient and pleasant an experience as possible for our customers. Ethel does a great job of this. We're very lucky to have her on our team! Thanks for getting your recall done and for choosing Honda Barn.

March 18, 2016

CRV serbice I feel confident when I have my vehicles serviced at Honda barn. They do a god job across many areas: routine service, recalls, or emergencies. More

by kykomix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Mar 19, 2016 -

Honda Stratham responded

Thanks for the nice compliments! People depend on us to get the routine maintenance and recalls done correctly and in a timely manner. Those are important. The real test comes in an emergency, though. That's when we have to be flexible and willing to make an extra effort to help our loyal customers out. It's good to hear we've served you well in all of these different circumstances. Thanks for your loyalty. We'll continue to strive to earn your trust at each visit!

March 16, 2016

the repair shop is very knowledgable and effecient. any time I go somewhere to have my accord fixed, I have to bite my nails because of the add-ons they tell me my car needs and later find out it didn't More

by asilvano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, John Singleton
Report | Print
Mar 17, 2016 -

Honda Stratham responded

Thanks for your great review! We're glad we've been able to help you in both the service and sales departments of our dealership. Our staff treats our customers fairly and honestly, giving them good value for their dollar. Loyal customers like you make that a policy that works. Thanks for choosing Honda Barn!

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