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Honda Stratham

Stratham, NH

Overview
Employees
Reviews
Vehicles
4.9
3,179 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,179 reviews

February 03, 2016

The work done was great. Done in a timely fashion too. The staff was friendly and helpful. My car looks good as new. It was a nice touch to have the car washed before returning it. It was a little expensiv More

by taylorfamily06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
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Feb 04, 2016 -

Honda Stratham responded

Thanks for the nice review! We're glad you were pleased with your experience in our service department and you would recommend our dealership. Those car washes come in especially handy in winter, when it's so hard to keep a car clean. If you have a concern regarding cost of any service, please bring it to the attention of your service advisor so that any charges can be reviewed. Our intention is to offer competitive prices on all services, while maintaining standards of quality that are unsurpassed in our area. It's important to us that our customers feel they are getting good value at Honda Barn.

January 29, 2016

Great Service Always have a great experience when I bring my car to the Honda Barn. Would highly recommend them for there attentiveness and for the efficient techni More

by summers.richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of our service department. We're lucky to have a team that works hard every day to do the job right, and grateful to have customer's like you who will take the time to compliment them. Thanks for your loyalty and for choosing Honda Barn!

January 29, 2016

Above and beyond At 180,000 miles this was the first time I needed to go to Honda for service. I needed a light clip repaired and found there was a safety recall that More

by BOOCHERS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Murphy, Jeffrey Arnault, Brendan Daly
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Jan 29, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we were able to get all the work you needed done efficiently and conveniently. We'd like to make your visits somewhat more frequent than once every 180,000 miles, so we're glad we were able to make such a positive impression. We were probably able to because we share your love of Hondas! Thanks for choosing Honda Barn.

January 29, 2016

Very Helpful I had a positive experience with 15,000 mile service. Everything was explained clearly. I also had an issue with power adapter and they were able to More

by Karen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 29, 2016 -

Honda Stratham responded

Thanks for your positive review! We try to make regularly scheduled maintenance efficient and seamless. Keeping up on these services is the best way to ensure you will get great value from your Honda in the long run. We're glad you choose Honda Barn to keep your Honda running smooth. Thank you.

January 29, 2016

Service Jeff is excellent. Fast, efficient and friendly. I was in and out within an hour. Answered my questions promptly. Will be back for all of my service n More

by TDERBY85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 30, 2016 -

Honda Stratham responded

Thanks for the excellent review! You did a nice job of summing up what a good service visit is for most customers: Fast, Efficient and Friendly. When it comes right down to it, that's what we're aiming for. We're happy to see we succeeded. Thanks for choosing Honda Barn.

January 29, 2016

recall service. If you are getting warranty or recall service. This is the place to go. But be careful and know your vehicle. For other repairs I would suggest that y More

by RDWAYCHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 30, 2016 -

Honda Stratham responded

Thank you for recommending our service department. We never discourage customers from knowing their vehicle or shopping around. If you have questions as to how pricing is being calculated on any repair or service, please discuss it with any of the service advisors. We want to offer good value for any work we perform. Work at Honda Barn is performed by Honda Certified Technicians, who receive factory training and use state of the art diagnostic equipment as well as Genuine Honda Parts. Though this isn't always the absolute cheapest way to do the job, we believe it offers the best value to our customers in the long run.

January 28, 2016

I have my own oil filter!!! I love dropping my car off to Honda barn and be worry free about getting my service done for my car they are very good people to do business with I re More

by CASILINDO1724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Many thanks to technician Shawn Kuehn for being very atteintativde..., Linda Murphy, Jeffrey Arnault, Brendan Daly
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the nice compliments! From the care you took to mention everybody that helped you, it's obvious your visits brighten our day, and we thank you. It's especially rewarding to see that you took the time to mention your technician, Shawn. If the technicians didn't come in and do their jobs well every day, our advisors couldn't shine the way they do.

January 27, 2016

Honda service Service was good, but very disappointed in the complimentary car wash. Car was not rinsed well at all, had to redo when I got home. Perhaps next tim More

by dec40909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for the positive review. We certainly understand your concern with our complimentary car wash. Sometimes with all the salt from the roads in the winter it's difficult to clean a car quickly. We can't be sure all the salt came off until after the car is completely dry. We always aim for perfection, but if you are dissatisfied with the rinse, come back and see any of the service advisors and they can have your vehicle rerinsed. Thanks for your business.

January 27, 2016

Great service We took our 2013 Honda Accord in for a software update d/t a recall. Kevin Delay greeted us & explained what work would be done & approx how long it w More

by GRAMMIE88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
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Jan 28, 2016 -

Honda Stratham responded

Thanks for the vote of confidence! We do our best to notify our customers of any recall or software updates that should be performed, so their Hondas can perform as well as possible under all circumstances. We're glad you took the time to bring your vehicle in and have this done. Thanks for your kind words. We'll do our best to keep your Accord running smooth.

January 27, 2016

Pleasant My experience was pleasant . The customer service was friendly. The work was completed in a reasonable amount of time and I received a complimentary More

by ddelisle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jan 28, 2016 -

Honda Stratham responded

Thanks for the positive review. We understand the concern of your car drying with spots. With all the salt on the road and the cold weather it's a challenge to get the cars dry quickly enough to see if we got all the salt off. We do our best, but sometimes our results are less than perfect. When this happens, bring the vehicle back as soon as you notice it and we can rerinse the vehicle for you. Thanks for letting us know, and thanks for your business.

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