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Honda Stratham

Stratham, NH

4.9
3,204 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,204 reviews

February 26, 2016

Purchase of 2015 Honda Civic LX Very accommodating and friendly. Salesman easy to work with. This is my 5th Honda Civic purchased from Honda Barn. Finance people efficient and wer More

by Stephen.Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clickner
Feb 27, 2016 -

Honda Stratham responded

Thanks for the great review, Stephen! The fact that you've purchased five Civics from Honda Barn is the nicest compliment you can give us. We really appreciate you taking the time to give Tim and Chris a nice endorsement on top of it all. We hope you enjoy your new Civic as much as you've obviously enjoyed your first four. Good luck with it. We'll see you for your first free oil change!

February 26, 2016

Excellent Service Ethel was efficient and got the car in and out on time as quoted. Friendly and helpful as always! Jeff and Brendon are excellent as well :) More

by CHERYLKELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 27, 2016 -

Honda Stratham responded

Thanks for the great review, Cheryl! It's always nice to hear that a customer had a good experience, but you make it clear you've had many good experiences with our service department. That's music to our ears! Thanks for choosing Honda Barn. We hope to continue to help you care for your vehicle for many years to come!

February 26, 2016

Customer service Jeff Arnault the asst. Service Manager was very attentive to my situation which unfortunately left my car in service for three days. He supplied me w More

by STEAMBOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Feb 27, 2016 -

Honda Stratham responded

Thanks for the great review, James. Nobody wants to be stuck in a difficult situation with a repair. Sometimes the difficulty is the result of parts availability, a tricky diagnosis or even a scheduling problem. Whatever the cause, a difficulty becomes an opportunity for us to prove we're serious in our commitment to work with customers to make the care of their vehicles as convenient and free of stress as possible. We're glad we were able get you back on the road with your vehicle running smoothly. Thanks for choosing Honda Barn!

February 25, 2016

Excellent service I love going to My Honda Barn because I know Me and my car will be taken care of. Excellent service and friendly staff, I highly recommend Honda Barn More

by Tajita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Feb 25, 2016 -

Honda Stratham responded

Thanks for the great review! When customers like you go out of your way to express your appreciation for the job we do, it makes it easy to come to work with a smile. The appreciation is mutual. We thank you for choosing Honda Barn and promise we'll continue to do our best for you!

February 25, 2016

Willing to work with me They started higher on price than they should have at the beginning (almost shot themselves in the foot because of it), but Bill Bradley did a great j More

by Adam
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clickner
Feb 26, 2016 -

Honda Stratham responded

Thanks for the positive review! Any successful negotiation requires that two parties be willing to work with each other in order to find common ground. It's our goal to do this in as comfortable a manner as we can. Thanks for choosing us. We wish you many happy miles in your new vehicle, and hope you'll take advantage of our excellent Service Department to care for your car!

February 24, 2016

Happy Wife Came by to just check out a 2016 CRV on Presidents weekend, Deal was so good had to trade in our 2013 CRV. We also won a free gift. This was our 3rd More

by EDFITZIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April
Feb 24, 2016 -

Honda Stratham responded

Thanks for the great review and for your loyalty! We're proud when people have bought multiple cars from us. It means we've not only done our job well once, but that we've consistently done our job well. Congratulations on your new CRV and on your free gift, The Presidents Day "Spin to Win" wheel is a fun tradition we've developed over the years (and the prizes keep getting better and better). Thanks for choosing Honda Barn again, and we wish you many, many happy miles!

February 24, 2016

2016 CRV Purchase I purchased a 2016 CRV EX. This is my second sales experience with Bill Bradley (Sales) and Chris Clickner (Finance) at Honda Barn. NO PRESSURE SALE More

by sclarkbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina...where pricing started...Thanks!, Chris Clickner
Feb 24, 2016 -

Honda Stratham responded

Wow! Two great reviews in two days. Thank You! Yesterday you reviewed our service department and today our sales department, and you were very pleased with both! We're thrilled to hear that. Pre-owned CRVs hold their value so well, it's common for customers to be in a great position to trade them after just a few years. Bill really does a great job of showing customers their options, so they can make the decision that's right for them. We really appreciate your loyalty and that you took the time to describe the good experience you had in both departments. We wish you many, many happy miles in your new CRV.

February 23, 2016

Service I had an excellent experience at the service department of Honda Barn. All of the employees that I spoke with were helpful, pleasant and responsive. More

by CMRRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 23, 2016 -

Honda Stratham responded

Thanks for the compliments! We want to ensure that every visit to our dealership inspires confidence in our ability to meet all of our customer's automotive needs. Thanks you for choosing Honda Barn. We hope we can earn your business for many years to come!

February 23, 2016

Engine noise From the moment I dropped off my vehicle until I picked it up I received fabulous customer service. Although my vehicle was left at service for a few More

by sclarkbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Brendan Daly
Feb 24, 2016 -

Honda Stratham responded

Thanks for that very nice review! Sometimes we need to keep a vehicle for a while, in order to diagnose and repair it correctly. Our loaner program has been a huge success in making this less stressful on our customers, but the key is still communicating and letting folks know what's going on. We're glad and proud that Brendan and Ethel did such a good job of making the experience a positive one for you. Thanks for choosing Honda Barn!

February 23, 2016

Good But.. Great Service but I guess Honda needs to adress the brake issue on ethe 2014 Pilot. All 4 rotors were warped at 21,000 miles. I am in the car business More

by jeremyhinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 24, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your visit to our service department. Honda generally does a good job of identifying problems that occur at a higher than normal rate, and addressing them. As a dealership, we just do the best we can for each customer. It's always great to have someone in the car business say we did our job well. We're glad we were able to help you, and thank you for choosing Honda Barn!

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