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Honda Stratham

Stratham, NH

4.9
3,167 Reviews
Honda Stratham is an employee-owned dealership that is a part of International Cars, Ltd., a family of six New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle. Shop online at HondaStratham.com.
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34 Portsmouth Ave

Stratham, NH

03885

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Showing 3,167 reviews

January 17, 2016

over priced for having a heating core partial block 464.44 a friend and i had bought the crv 2012 at the same time in march 2012 and about the same time the the heating core became block hope this wont b an is More

by LNF1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jan 17, 2016 -

Honda Stratham responded

Thanks for your positive review. We're glad you were pleased with all aspects of your visit, other than price. If you feel the price was high for the work performed, please contact our service manager. His name is Mark Soucy. He'll be happy to review the charges with you. We want all our service customers to feel they get a good value when they visit us for repairs or maintenance. Thanks for choosing Honda Barn.

January 17, 2016

Tight schedules Appreciate service dept fitting in repairs to my CR-V into my tight schedule. Had me out the door just in time for my next appointment . Tx, Brendan More

by stevenhogank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Jan 19, 2016 -

Honda Stratham responded

Thanks for taking the time to to commend Brendan for working hard to keep you on schedule. We know our customers usually have pretty tight schedules and we try to work as quickly and efficiently as possible, while maintaining the highest standards of quality. Thanks for choosing Honda Barn to service your Honda!

January 16, 2016

Lengthy wait but courteous service On Monday, I stopped in to try to have a light fixed on my car. I came to the dealer for service because the problem was more than just a bulb change, More

by CRV Owner
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jan 16, 2016 -

Honda Stratham responded

Thank you for giving us a favorable review, despite the fact that your vehicle repair took a little longer than anticipated. We apologize that it took a little longer than we'd hoped. Depending on the jobs that our Technicians are working on, some days it can be a little harder to estimate times than others. We strive to schedule work in a way that will keep things punctual, but sometimes we fall behind a little. We hope you'll continue to be a loyal customer and that next time we'll get you back on the road quickly. Thanks for choosing Honda Barn.

January 15, 2016

Delivered as Promised I went in for a scheduled oil change (first time in). I was promised that it would take no more than one hour and they finished right on time! They al More

by happyguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jan 16, 2016 -

Honda Stratham responded

Thank you very much! We're glad we made your first visit to Honda Barn an impressive one. The fact that you intend to come back and use our Service Department again is music to our ears! We hope we can earn your loyalty to the point that when you are next in the market to replace your vehicle, there will only be one place you want to buy!

January 15, 2016

Quick fix i was able to get the rubber edge of my windshield wiper replaced quickly on a very busy service day during my lunch hour. I appreciated this very mu More

by MARILYN.CHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jan 15, 2016 -

Honda Stratham responded

Marilyn, thank you for taking the time to write such a nice review of your experience in our service department. We're glad we were able to fit the work into your lunch hour. Aside from the obvious concern of being able to see clearly, it doesn't take much time for a windshield wiper to put a nasty scratch in a windshield when the rubber is missing. Then it becomes a permanent problem. We hope you have a great weekend and we'll see you on Monday!

January 15, 2016

Automactic car starter installation Always friendly and helpful. Service representative went the extra distance to make sure I was all situated and had everything I needed when leaving m More

by bobandelainep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzi Wendel, Kevin Delay
Jan 16, 2016 -

Honda Stratham responded

Thanks for the compliments! It looks like you've recently dealt with Makenzi in the Sales Department and Kevin in the Service Department. It's good to see that you found both to be helpful and friendly. That's our goal across the entire dealership. We're grateful you've chosen Honda Barn and we'll continue to do our best for you in the future.

January 15, 2016

Great Our Honda Accord looked brand new when we picked it up after our first oil change and tire rotation! A very nice experience... Karen LePage... More

by LEPAGEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jan 16, 2016 -

Honda Stratham responded

Thanks for the nice review! We hope you're enjoying your new Accord. Many of our customers end up keeping their Accords for over 200,000 miles or even 300,000 miles. Part of keeping them running well and looking good for that long is starting off on the right foot, with regular oil changes and car washes. You schedule the oil changes and we'll take it from there! Thanks again, and Happy Motoring!

January 15, 2016

Excellent Customer Service The employees who assisted me were all very courteous and knowledgeable and were sure to explain what had been performed as well as some upcoming serv More

by CChristo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Brendan Daly
Jan 16, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! We find that communicating well with our customers is just about as important as doing the job right. We're glad we got you on your way with all the information you need, quickly and happy with your visit. We hope to earn your confidence for many years to come!

January 14, 2016

Friendly and efficient This was my first visit to the service department with my Honda. The staff was very friendly and helpful with getting me back on the road. More

by valeriem5711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Jan 15, 2016 -

Honda Stratham responded

Valerie, we'd like to thank you for taking the time to write a nice review of your first visit to our service department. We hope you choose to make Honda Barn a regular service stop for your vehicle. We promise we'll do our best to keep it running smoothly make your services as convenient as possible. Thanks for choosing Honda Barn and happy motoring!

January 13, 2016

Wonderful Visit I recently had my first service visit at Honda Barn and was extremely satisfied with the experience. The staff were very helpful and professional and More

by LAURAGOLDEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jan 14, 2016 -

Honda Stratham responded

Thanks for the compliment! It's said that you only get one chance to make a good first impression. We're glad we took advantage of our chance. We hope this means that you'll choose Honda Barn to take care of your vehicle in the future. We appreciate your business. Everybody at Honda Barn wishes you a Happy 2016!

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