Honda Stratham

Great OVerall Experience I had a great overall experience purchasing my Accord. The staff took the time to show me a number of cars and explain the features that each had. The I had a great overall experience purchasing my Accord. The staff took the time to show me a number of cars and explain the features that each had. They made sure the particular needs I had were met. They were able to answer all of my questions and proactively make suggestions that helped the buying process. Overall it was a fast and easy process. More

Honda Barn in Stratham is a good place to buy a car. I had looked at CR-V's there quite a while ago and had dealt with John Singleton at that time. I wasn't ready and he didn't push. When I was ready, I had looked at CR-V's there quite a while ago and had dealt with John Singleton at that time. I wasn't ready and he didn't push. When I was ready, he answered my questions directly. It was a very "civilized" experience and I'd definitely consider buying there again. More

Outstanding and personalized There was little time wasted getting my service completed and when additional work was needed, the staff was informative and knew their stuff. Quoted There was little time wasted getting my service completed and when additional work was needed, the staff was informative and knew their stuff. Quoted price to get all work done and did not push work, but did allow me to select what I wanted without pressure. More

Efficient, but not friendly I called to set up an appointment to have recall work done in my car. The woman I spoke to was rude and short with me and treated me like I didn't jun I called to set up an appointment to have recall work done in my car. The woman I spoke to was rude and short with me and treated me like I didn't junk anything. Once my car was at the shop, it was quick and done when it was supposed to, but I did not appreciate being spoke to they way I was. More

Great customer service I bought my CRV in November and within 1 month I had a crack in my window. I was unaware of a rock hitting the windshield so I called and asked if thi I bought my CRV in November and within 1 month I had a crack in my window. I was unaware of a rock hitting the windshield so I called and asked if this could have happened before I bought it. They agreed to assess my car. It turns out my windshield had been hit by a rock, but Brendan in the service dept worked with his dept and they agreed to replace my windshield because I just bought the car. I used to live in MA and glass coverage was included in my policy, which does not carry over in NH. Needless to say, this was a HUGE help especially around the holidays. Brendan was professional, timely, and driven for complete customer satisfaction. He even had a loaner vehicle for me to use for the day to help with convenience. I am so happy I decided to buy through the Stratham Honda Barn. Thanks again Brendan and service team! More

First Oil change and tire rotation for new 2015 Honda Fit Good service, and first oil change for new car is free, which is nice. Minor problem with tire pressure monitor. Warning light came on after I lef Good service, and first oil change for new car is free, which is nice. Minor problem with tire pressure monitor. Warning light came on after I left. I returned the next day and it was quickly resolved. I just needed to be reset More

Exceeded expectations Came in for oil change, tire rotation. They recommended replacement of 2 air filters (cabin, engine); I consented. They estimated price. Work finished Came in for oil change, tire rotation. They recommended replacement of 2 air filters (cabin, engine); I consented. They estimated price. Work finished as promised and in time. Charged me considerably less than estimate. Car washed to boot, some cleaning inside (at least dash wiped). Really impressed and pleased. Thank you! More

Excellent The people in the service department were very helpful and friendly. I was not kept waiting and all services were explained to me!! The employee that The people in the service department were very helpful and friendly. I was not kept waiting and all services were explained to me!! The employee that I dealt with was Jeffrey Arnault ..It was so nice to be greeted with a smile and helpful attitude. More

Excellent When I started looking for a new vehicle I didn’t really know what I was getting myself into. It truly is a unique experience that involves patience i When I started looking for a new vehicle I didn’t really know what I was getting myself into. It truly is a unique experience that involves patience in order to find that perfect car. Luckily for me I was able to work with Mackenzie Wendel in this endeavor. Mackenzie was very thorough and knew exactly how to locate what I was searching for; she made the process seamless and enjoyable. It was also great to be able to keep in touch throughout the process via email, which is something that you really do not find with other dealers. Honda Barn has a great environment and everyone is constantly on the floor making sure that their customers are enjoying their experience. Thank you and love the new car! More

Best Car Buying Experience Makenzi really worked with me and for me to make sure I could get into the exact car I wanted. I didn't feel like she was working towards a sale at al Makenzi really worked with me and for me to make sure I could get into the exact car I wanted. I didn't feel like she was working towards a sale at all during the process. She spent a good deal of time with her managers and with me to make sure I got the car I wanted at a cost that worked for me. She was very responsive to emails. Makenzi sat with me in the car and went through all the bells and whistles with me. She even synched my phone. She didn't just give me the manual and say good luck. I would highly recommend purchasing a car from Honda Barn, and Makenzi in particular. Bob and Burton were great throughout the process as well. There are a lot of stereotypes out there related to buying a car, but Honda Barn breaks them all down. More