Honda Stratham

Great customer service I bought my CRV in November and within 1 month I had a crack in my window. I was unaware of a rock hitting the windshield so I called and asked if thi I bought my CRV in November and within 1 month I had a crack in my window. I was unaware of a rock hitting the windshield so I called and asked if this could have happened before I bought it. They agreed to assess my car. It turns out my windshield had been hit by a rock, but Brendan in the service dept worked with his dept and they agreed to replace my windshield because I just bought the car. I used to live in MA and glass coverage was included in my policy, which does not carry over in NH. Needless to say, this was a HUGE help especially around the holidays. Brendan was professional, timely, and driven for complete customer satisfaction. He even had a loaner vehicle for me to use for the day to help with convenience. I am so happy I decided to buy through the Stratham Honda Barn. Thanks again Brendan and service team! More

First Oil change and tire rotation for new 2015 Honda Fit Good service, and first oil change for new car is free, which is nice. Minor problem with tire pressure monitor. Warning light came on after I lef Good service, and first oil change for new car is free, which is nice. Minor problem with tire pressure monitor. Warning light came on after I left. I returned the next day and it was quickly resolved. I just needed to be reset More

Exceeded expectations Came in for oil change, tire rotation. They recommended replacement of 2 air filters (cabin, engine); I consented. They estimated price. Work finished Came in for oil change, tire rotation. They recommended replacement of 2 air filters (cabin, engine); I consented. They estimated price. Work finished as promised and in time. Charged me considerably less than estimate. Car washed to boot, some cleaning inside (at least dash wiped). Really impressed and pleased. Thank you! More

Excellent The people in the service department were very helpful and friendly. I was not kept waiting and all services were explained to me!! The employee that The people in the service department were very helpful and friendly. I was not kept waiting and all services were explained to me!! The employee that I dealt with was Jeffrey Arnault ..It was so nice to be greeted with a smile and helpful attitude. More

Excellent When I started looking for a new vehicle I didn’t really know what I was getting myself into. It truly is a unique experience that involves patience i When I started looking for a new vehicle I didn’t really know what I was getting myself into. It truly is a unique experience that involves patience in order to find that perfect car. Luckily for me I was able to work with Mackenzie Wendel in this endeavor. Mackenzie was very thorough and knew exactly how to locate what I was searching for; she made the process seamless and enjoyable. It was also great to be able to keep in touch throughout the process via email, which is something that you really do not find with other dealers. Honda Barn has a great environment and everyone is constantly on the floor making sure that their customers are enjoying their experience. Thank you and love the new car! More

Best Car Buying Experience Makenzi really worked with me and for me to make sure I could get into the exact car I wanted. I didn't feel like she was working towards a sale at al Makenzi really worked with me and for me to make sure I could get into the exact car I wanted. I didn't feel like she was working towards a sale at all during the process. She spent a good deal of time with her managers and with me to make sure I got the car I wanted at a cost that worked for me. She was very responsive to emails. Makenzi sat with me in the car and went through all the bells and whistles with me. She even synched my phone. She didn't just give me the manual and say good luck. I would highly recommend purchasing a car from Honda Barn, and Makenzi in particular. Bob and Burton were great throughout the process as well. There are a lot of stereotypes out there related to buying a car, but Honda Barn breaks them all down. More

great The Stratham Honda Barn has always been the "Best"! I am a repeat customer and will always remain a customer. By the way, Virginia-Lee is the one wh The Stratham Honda Barn has always been the "Best"! I am a repeat customer and will always remain a customer. By the way, Virginia-Lee is the one who interacts with Honda Barn and she is the reason we go to Honda Barn. I went to Salem a few years ago and she was livid! She is the one who is writing this letter! Jeff is very caring and smart. Virginia-Lee McCaddin More

Very satisfied Having purchased 3 cars throughout the years from Honda Barn has been a satisfying experience each time..They continue to treat us as valued customers Having purchased 3 cars throughout the years from Honda Barn has been a satisfying experience each time..They continue to treat us as valued customers plus continue their excellent service in every way..We are greeted very fairly with terrific customer service each and every time.. Thank you Honda Barn More

Car inspections and beyond! Both of our cars require December inspections. Getting along in age we find it challenging to affix the stickers for the new year to our license plate Both of our cars require December inspections. Getting along in age we find it challenging to affix the stickers for the new year to our license plates. We also find it difficult to reach inside to clean the film off our windshield periodically. Both were done for us will smiles. When I got into my car, the floor had been meticulously vacuumed. Above and beyond and very much appreciated. Thank you! I also took the opportunity to look at the new Pilot with next year in mind. More

Usual Great Service Dealing with the Honda Barn has always been pleasant. The work is done quickly and correctly, never had to bring a car back because something was no Dealing with the Honda Barn has always been pleasant. The work is done quickly and correctly, never had to bring a car back because something was not done right the first time. Waiting area is clean and comfortable. The courtesy van service is always available for those who need it. thank you Honda Barn. More