Honda Stratham - Service Center

Service department lack of concern for warranty repairs We purchased my third new odyssey at Honda barn, and the Warranty repairs which started 6 months after we bought the car is still not fixed a year and We purchased my third new odyssey at Honda barn, and the Warranty repairs which started 6 months after we bought the car is still not fixed a year and half later. Service department manager Mark is not responsive or interested in getting it fixed. Dismissed my concerns four times. More

Airbag recall I was called promptly when the parts arrived for the recall. When I came in to wait, it was replaced in a reasonable amount of time and the service s I was called promptly when the parts arrived for the recall. When I came in to wait, it was replaced in a reasonable amount of time and the service staff were very friendly More

Excellent,efficient,friendly My experience with Honda is always pleasant..The staff is helpful and knowledgeable, and my vehicle service is done on time and within a reasonable am My experience with Honda is always pleasant..The staff is helpful and knowledgeable, and my vehicle service is done on time and within a reasonable amount of time. More

Recall Received a recall notice in the mail. notified Honda Barn, they called when the part was in stock and set up an appointment. Work done in less time t Received a recall notice in the mail. notified Honda Barn, they called when the part was in stock and set up an appointment. Work done in less time than estimated. More

Summary of service on September 27th I was very pleased with the quality of work, the clarity of the service writer's explanation of work required, and the drop off and pick up service fo I was very pleased with the quality of work, the clarity of the service writer's explanation of work required, and the drop off and pick up service for me at the Riverwoods Ridge campus. More

Good people. I brought my car in because the new battery I bought a few months ago was dead.. I jump started it a number of times thinking the battery was new so i I brought my car in because the new battery I bought a few months ago was dead.. I jump started it a number of times thinking the battery was new so it had to be something else. As it turned out the battery was defective and they replaced it no charge. They fixed the problem, washed my car, vacuumed and set me on my way. More

Excellent Experience all the way around My service experience was positive, friendly and efficient. The work was done as promised and on budget. I would definitely recommend this dealer f My service experience was positive, friendly and efficient. The work was done as promised and on budget. I would definitely recommend this dealer for anything from buying to servicing a vehicle. More

Very Professional My husband and I brought our 2013 Accord to Honda Barn for a new tire. We were greeted immediately at the service desk by Mark and we handed over our My husband and I brought our 2013 Accord to Honda Barn for a new tire. We were greeted immediately at the service desk by Mark and we handed over our keys. Less than an hour later we were told that the tire was replaced but the wheels were out of alignment. Mark knew we were working with a deadline to be elsewhere by 1:30 PM and he and his department finished the job well within our time limit. The waiting room was comfortable and provided assorted drinks, hot and cold. Everyone was very professional, even a young man in the dealership showroom who answered my questions about the new Honda models, despite knowing that I was not there to buy. Thanks to all for a positive experience. More

Great Experience This was the first time I have taken my 2004 to the Honda Barn and I could not ask for better service. They were prompt and courteous. It was a rout This was the first time I have taken my 2004 to the Honda Barn and I could not ask for better service. They were prompt and courteous. It was a routine service check and I will definitely be back again for the next one. More

Service Experience Mark was very helpful, quick and informative about the service for my car. He explained the work required, the length of time and the cost. He is an Mark was very helpful, quick and informative about the service for my car. He explained the work required, the length of time and the cost. He is an excellent service representative for the Honda Barn. More