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Honda Stratham - Service Center

Stratham, NH

4.8
1,621 Reviews
Call Service Center (603) 772-7300

1,621 Reviews of Honda Stratham - Service Center

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August 04, 2016

excellent customer service! I needed new tires, but wasn't sure how to fit it into my busy work schedule. They went out of their way to get me a loaner car for the day so I could More

by M.Healy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember her name, but had short black hair.
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Aug 05, 2016 -

Honda Stratham responded

Thanks for the great review! Sounds like you were dealing with Ethel. She does a great job and goes the extra mile to make our customer's visits convenient and enjoyable. Our loaner program has been a great success. We're glad it helped you out. Thanks for choosing Honda Barn. We wish you nothing but happy miles on your new tires!

August 04, 2016

Top notch staff! Worked with Bill Bradley on service for my 2016 Honda Pilot. Not only did my car get its oil change but it came back spotless. My car was cleaned out More

by hondapilotgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2016 -

Honda Stratham responded

Thanks for writing such a great review of your recent Service Department visit. The great thing about it, is that you mention Bill Bradley as the person who helped you with your visit. Bill is actually a member of our Sales Staff! Pitching in to help even in another department when a customer needs it, separates our staff from the rest. Thanks for choosing Honda Barn. We hope you enjoy your Pilot for many miles to come!

August 02, 2016

Great customer service! Everyone in the Service Department is extremely helpful. They explain exactly what needs to be done and why. I would never consider anything other t More

by GUMBYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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Aug 02, 2016 -

Honda Stratham responded

Thanks for the wonderful endorsement of our dealership! You're right. Honda builds a great vehicle, and that makes the decision to buy a Honda an easy one. Our goal is to do such a good job, that the question of WHERE to buy and service a Honda is equally easy. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 02, 2016

Helpful and Prompt Service Easy to schedule and prompt completion of all maintenance services! Ethel was very helpful in walking through everything in advance and car was washe More

by JTRAVIS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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Aug 03, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! It's kind of you to take the time to compliment our team on a job well done, and especially to single out Ethel, for having made your visit comfortable. Knowing customers like you appreciate our efforts, makes our jobs easier and more enjoyable. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 01, 2016

5,000 mile check up The service department was very professional. The waiting room was comfortable and the wait time was faster than initially quoted. Overall a very posi More

by sevansnbpt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
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Aug 02, 2016 -

Honda Stratham responded

Thanks for writing such a nice review of your visit. It's great to hear your 5,000 mile service went smoothly and that you had a positive experience. We'll do our best to repeat that performance each time, for as long as you own your vehicle! We hope you're enjoying your new Honda, and we thank you for choosing Honda Barn.

July 31, 2016

30,000 mile check The service department was nothing but wonderful for scheduling and rescheduling of this check. Loaner car I received was excellent and the service de More

by kn25
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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Aug 01, 2016 -

Honda Stratham responded

Thanks for writing a nice review of your recent experience in our Service Department! We do our best to make the recommended services easy to schedule, because doing the recommended services on time will keep your Honda in top shape. We're glad the loaner car came in handy to make the service more convenient for you. Thanks for choosing Honda Barn. It's our pleasure to serve you!

July 29, 2016

Honda Barn Service The service here has always been exceptional. I have always had my Hondas serviced here since 1995. My eight year old CRV has been very reliable until More

by BILLDANIELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
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Jul 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent visit! It's especially gratifying coming from a loyal customer of over twenty years. During the recent heat wave we've done our best to give Air Conditioning concerns a high priority. Thanks for choosing Honda Barn to care for your Honda. Our continued success is dependent on loyal customers like you!

July 29, 2016

Radiator failed/Trans lines blew Lost all trans fluid and coolant sitting in parking lot (Thank God). Had it towed in the following day, they got me right in. While my truck was there More

by dcjr32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Report | Print
Jul 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review, and complimenting our Service Department for a job well done! We're fortunate to have gracious customers like you, who express appreciation of a good effort. With a new timing belt and water pump, and fresh transmission fluid and coolant, we hope you're set for a while. Try to get the airbag recall done as soon as possible, though. We really need our customers to be safe! Thanks for choosing Honda Barn. Our continued success depends on loyal customers like you!

July 27, 2016

Service at it"s best! Brought the CRV in for scheduled service. Promptly greeted in the drive thru and vehicle was ready as promised. I like the friendly atmosphere and t More

by amanda soucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown, Brendan Daly
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Jul 27, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review, Amanda! We are extremely fortunate to have so many great customers like you, that we can also consider friends. Rest assured that we intend to maintain our friendly atmosphere and that the reliable service policy is definitely being kept in place. Thanks for choosing Honda Barn. We appreciate your business!

July 27, 2016

It was great! I have never any problem with the service a Honda Barn. I have know Jeff in service for years. I prefer to have him when I go in. Not because ot More

by katherine.emonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Report | Print
Jul 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your experience in our Service Department. We're glad you're happy with Honda Barn in general, and Jeff, in particular. It's nice to have someone you've developed a relationship with over the years, who is there to help you. We are very fortunate to have a stable team at Honda Barn, so we can provide our customers that comfort level. Thanks for your input on the amount of surveying we do. We try to strike a balance between not being intrusive, but making sure our customers have the opportunity to tell us what they thought. Thanks for choosing Honda Barn. It's our pleasure to serve you.

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