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Honda Stratham - Service Center

Stratham, NH

4.8
1,639 Reviews

1,639 Reviews of Honda Stratham - Service Center

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August 02, 2016

Great customer service! Everyone in the Service Department is extremely helpful. They explain exactly what needs to be done and why. I would never consider anything other t More

by GUMBYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 02, 2016 -

Honda Stratham responded

Thanks for the wonderful endorsement of our dealership! You're right. Honda builds a great vehicle, and that makes the decision to buy a Honda an easy one. Our goal is to do such a good job, that the question of WHERE to buy and service a Honda is equally easy. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 02, 2016

Helpful and Prompt Service Easy to schedule and prompt completion of all maintenance services! Ethel was very helpful in walking through everything in advance and car was washe More

by JTRAVIS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 03, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! It's kind of you to take the time to compliment our team on a job well done, and especially to single out Ethel, for having made your visit comfortable. Knowing customers like you appreciate our efforts, makes our jobs easier and more enjoyable. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 01, 2016

5,000 mile check up The service department was very professional. The waiting room was comfortable and the wait time was faster than initially quoted. Overall a very posi More

by sevansnbpt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Aug 02, 2016 -

Honda Stratham responded

Thanks for writing such a nice review of your visit. It's great to hear your 5,000 mile service went smoothly and that you had a positive experience. We'll do our best to repeat that performance each time, for as long as you own your vehicle! We hope you're enjoying your new Honda, and we thank you for choosing Honda Barn.

July 31, 2016

30,000 mile check The service department was nothing but wonderful for scheduling and rescheduling of this check. Loaner car I received was excellent and the service de More

by kn25
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 01, 2016 -

Honda Stratham responded

Thanks for writing a nice review of your recent experience in our Service Department! We do our best to make the recommended services easy to schedule, because doing the recommended services on time will keep your Honda in top shape. We're glad the loaner car came in handy to make the service more convenient for you. Thanks for choosing Honda Barn. It's our pleasure to serve you!

July 29, 2016

Honda Barn Service The service here has always been exceptional. I have always had my Hondas serviced here since 1995. My eight year old CRV has been very reliable until More

by BILLDANIELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jul 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your recent visit! It's especially gratifying coming from a loyal customer of over twenty years. During the recent heat wave we've done our best to give Air Conditioning concerns a high priority. Thanks for choosing Honda Barn to care for your Honda. Our continued success is dependent on loyal customers like you!

July 29, 2016

Radiator failed/Trans lines blew Lost all trans fluid and coolant sitting in parking lot (Thank God). Had it towed in the following day, they got me right in. While my truck was there More

by dcjr32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jul 29, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review, and complimenting our Service Department for a job well done! We're fortunate to have gracious customers like you, who express appreciation of a good effort. With a new timing belt and water pump, and fresh transmission fluid and coolant, we hope you're set for a while. Try to get the airbag recall done as soon as possible, though. We really need our customers to be safe! Thanks for choosing Honda Barn. Our continued success depends on loyal customers like you!

July 27, 2016

Service at it"s best! Brought the CRV in for scheduled service. Promptly greeted in the drive thru and vehicle was ready as promised. I like the friendly atmosphere and t More

by amanda soucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown, Brendan Daly
Jul 27, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review, Amanda! We are extremely fortunate to have so many great customers like you, that we can also consider friends. Rest assured that we intend to maintain our friendly atmosphere and that the reliable service policy is definitely being kept in place. Thanks for choosing Honda Barn. We appreciate your business!

July 27, 2016

It was great! I have never any problem with the service a Honda Barn. I have know Jeff in service for years. I prefer to have him when I go in. Not because ot More

by katherine.emonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jul 28, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your experience in our Service Department. We're glad you're happy with Honda Barn in general, and Jeff, in particular. It's nice to have someone you've developed a relationship with over the years, who is there to help you. We are very fortunate to have a stable team at Honda Barn, so we can provide our customers that comfort level. Thanks for your input on the amount of surveying we do. We try to strike a balance between not being intrusive, but making sure our customers have the opportunity to tell us what they thought. Thanks for choosing Honda Barn. It's our pleasure to serve you.

July 26, 2016

Very positive experience at Honda Barn I had a tire replaced at a dealership in Massachusetts. My tire sensor lit up on a highway drive to New Hampshire. Nervous to drive home I sought out More

by PVALIPOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't check names but everyone I encountered in service department was very helpful!
Jul 27, 2016 -

Honda Stratham responded

Thanks for taking the time to write a review of your recent stop at our dealership. Just about everybody has encountered a problem, of one sort or another, on a trip. When this happens, it's a great relief to encounter someone willing to lend a hand. We're glad we were able to help you on your way. Your review is a very thoughtful way of saying thanks. We hope you have a great summer ahead!

July 24, 2016

Service on vehicle Brought CRV in for a noise coming from generator area. After diagnostics was completed I found I had several issues. A/C clutch, belt, rear brakes, al More

by rbou52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jul 24, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we were able to get all the work done, and get your CRV back on the road in tip-top shape. One way we add value for our Service Department customers is by checking repairs for warranty coverage, service bulletins or Vehicle Service Contracts that may be available to cover some, or all, of the expense of a repair. We feel that this, in concert with competitive pricing and the benefit of Honda trained and certified technicians, makes Honda Barn the best choice for service. Thanks for choosing Honda Barn. We appreciate your business, and it is our pleasure to serve you!

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