Honda Stratham - Service Center

Recall &other repairs Ethel did an excellent job in coordinating the recall service and a long list of other repairs . It was done quickly and she communicated with me dur Ethel did an excellent job in coordinating the recall service and a long list of other repairs . It was done quickly and she communicated with me during the process. More

Great timely service Ethel was such a help and a pleasure to work with during our first visit to the Honda Barn We needs two rear tires in order to pass inspection and Et Ethel was such a help and a pleasure to work with during our first visit to the Honda Barn We needs two rear tires in order to pass inspection and Ethel was able to get them for us the next day. More

Why bother with an appointment Prior to this experience, I have had pretty good service. I had an 8:30 appointment for a state inspection and oil change, I was told this would take Prior to this experience, I have had pretty good service. I had an 8:30 appointment for a state inspection and oil change, I was told this would take about 2 hours. At 9:25 am, I noticed that my car was still sitting in the parking lot. I went out to the service desk and inquired how they would be able to get me out on time, when they still did not have my car in the shop. The employee I spoke with, said my car was in- I pointed out to the lot and showed her it was not. She then said, they must have brought in the wrong car- and promised me that it would still be done on time. My frustration with this was due to the fact that appointments are made for a reason, and I should not have to check the parking lot to see if my car is in fact in the shop. More

Good Experience Top notch, I forget the women's name but she is always great it might be Ethel, quiet room was great, helpful with updates and very pleasent Top notch, I forget the women's name but she is always great it might be Ethel, quiet room was great, helpful with updates and very pleasent More

Professional and efficient Dropped my car off in the morning for an oil change and tire rotation. They called me mid-morning to let me know I needed an alignment as well. They Dropped my car off in the morning for an oil change and tire rotation. They called me mid-morning to let me know I needed an alignment as well. They were done by Noon so I was able to have a co-worker bring me over for my car. Jeffrey explained everything they did including the multi-point inspection and showed me what my alignment was like before they fixed it. More

quick service I called in the morning because my indicator light showed that my tire pressure was low. The service department squeezed me in that afternoon and took I called in the morning because my indicator light showed that my tire pressure was low. The service department squeezed me in that afternoon and took care of the problem (nail in my tire) promptly. Jeff was friendly and helpful at the service desk. More

Great place to due bussiness, close to home. I was treated very well. The new look of the service area is very nice. In a few months we will be looking to lease or buy a new car. and will choose I was treated very well. The new look of the service area is very nice. In a few months we will be looking to lease or buy a new car. and will choose Honda. More

Brandan service advisor!!!ROCKS The services advisor brandan is the man got me in a out fast on time he is awesome lounge area was clean and comfortable lol.... The services advisor brandan is the man got me in a out fast on time he is awesome lounge area was clean and comfortable lol.... More

When your vechile sits for 3 months due to the recall Last thing one needs is to be given a list of problems. At owners expense.. Also being asked to drive my truck to Honda for repairs, after I had to si Last thing one needs is to be given a list of problems. At owners expense.. Also being asked to drive my truck to Honda for repairs, after I had to sign paper work to say I would not drive it. Then asked to use my AAA instead of Honda picking it up was the below the belt. More

Really fixed, Really pleasant experiece. From the very start, calling for an appointment, my whole experience with Honda Barn was positive, efficient and a welcome change from service at othe From the very start, calling for an appointment, my whole experience with Honda Barn was positive, efficient and a welcome change from service at other dealerships. From trying to reach the service dept by phone, to getting a reasonable appt. to having work done completely the first time. None of that at Honda Barn.The service person I dealt with Jeffery Arnault. He made me feel welcomed, got me a fast appt and was very accurate about how long it would take. My car was fixed. Jeff performed his job with a smile and I was/am very happy More