1,622 Reviews of Honda Stratham - Service Center
Professional, helpful, friendly, prompt Service: Nav recall and recommended maintenance plus inspection. The open bay at the service center "greeted us." Employees in the service department Service: Nav recall and recommended maintenance plus inspection. The open bay at the service center "greeted us." Employees in the service department were great - explained what was needed, cost, and approximate time for pick-up. All went as planned. More
Very good service I was in for an inspection and oil change. It was started and finished on time. As usual. No surprises. I'll come for service again. I was in for an inspection and oil change. It was started and finished on time. As usual. No surprises. I'll come for service again. More
First visit to this dealership. Mr. Arnault was particularly nice. He explained the additional work that needed to be done in detail and came out to my car to view the scratches I w Mr. Arnault was particularly nice. He explained the additional work that needed to be done in detail and came out to my car to view the scratches I was concerned with. I appreciated that he had the car washed - probably since I had been waiting for so long in the waiting room. More
Awesome service! I always like coming into the dealership because I'm always greeted with a smile. The people are awesome and I always feel welcome. I know my car is i I always like coming into the dealership because I'm always greeted with a smile. The people are awesome and I always feel welcome. I know my car is in good hands here. More
Above and Beyond to handle a warranty issue Jeff and Mark both took the time to document my corrosion issue in an effort to secure a warranty repair, so greatly appreciated! The repair was appr Jeff and Mark both took the time to document my corrosion issue in an effort to secure a warranty repair, so greatly appreciated! The repair was approved and completed beautifully, all covered under warranty. Excellent customer service! More
Service Brendan is service is great. Very courteous and professional. I drive from out of state because the service is so reliable. My car is always washed e Brendan is service is great. Very courteous and professional. I drive from out of state because the service is so reliable. My car is always washed even with an oil change. Great group of people. I highly recommend More
Didn't feel like I was just a number I didn't feel like I was just a number standing in the deli line. I was kept informed and updated until they knew what was wrong with the air conditi I didn't feel like I was just a number standing in the deli line. I was kept informed and updated until they knew what was wrong with the air conditioning in my CRV. When I brought the vehicle in for the actual repairs I was given an excellent loaner vehicle. The work was completed in the time frame I had been given and I received a prompt phone call telling me it was ready. On a final note the waiting area is very nice (recently remodeled) and who doesn't like free coffee? More
Pilot issues Very kind person, helpful. Nice accommodations while you wait. Courtesy car is key. Honda has a known issue apparently with Pilot and cylinder ring Very kind person, helpful. Nice accommodations while you wait. Courtesy car is key. Honda has a known issue apparently with Pilot and cylinder rings which move. Covered under extended warranty thankfully. More
Repair to casing over tire and maintenance Service was very responsive to my needs particularly regarding a repair to tire casing. Easy to schedule and prompt. Jeffrey Arnault was excellent in Service was very responsive to my needs particularly regarding a repair to tire casing. Easy to schedule and prompt. Jeffrey Arnault was excellent in his service response. More
excellent smooth reliable predictable friendly service and feel comfortable. Best part is that I can work in a quiet room removed from TV - even make phone ca smooth reliable predictable friendly service and feel comfortable. Best part is that I can work in a quiet room removed from TV - even make phone calls to clients and good internet service. More