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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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June 16, 2016

Professional, helpful, friendly, prompt Service: Nav recall and recommended maintenance plus inspection. The open bay at the service center "greeted us." Employees in the service department More

by cekd4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Jun 16, 2016 -

Honda Stratham responded

Thanks for writing this great review! Our new "drive-in" service area is a nice addition, and adds to the convenience and comfort we are able to provide our customers. It will be particularly useful on cold and stormy winter days. We're glad we were able to address everything your Honda needed in one stop. It sounds like you're all set for some fun summer driving. Thanks for choosing Honda Barn. We appreciate your business.

June 15, 2016

Very good service I was in for an inspection and oil change. It was started and finished on time. As usual. No surprises. I'll come for service again. More

by NMANNING6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jun 15, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent visit to our service department! Getting things done correctly, and on time, is the foundation upon which we've built our loyal Service Department clientele. It's great to hear that you intend to return for service again. We hope to be able to service your Honda for many years to come. Thanks for choosing Honda Barn!

June 15, 2016

First visit to this dealership. Mr. Arnault was particularly nice. He explained the additional work that needed to be done in detail and came out to my car to view the scratches I w More

by SRALSEID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 16, 2016 -

Honda Stratham responded

Thanks for the nice review of your first visit to our dealership. We're sorry you had a long wait, but are glad we were able get all the necessary work done and address your concerns as well. The free car wash is a routine service of ours, that we offer whenever possible. Our motto is "Honda Barn-Where YOU'RE the Big Deal" and we mean it. Thanks for choosing Honda Barn for the first time. We hope we can continue to service your Honda for many years to come.

June 14, 2016

Awesome service! I always like coming into the dealership because I'm always greeted with a smile. The people are awesome and I always feel welcome. I know my car is i More

by Tajita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Arnault, Ethel Brown
Jun 15, 2016 -

Honda Stratham responded

Thanks for this wonderful review and for singling out three very hard working, friendly and efficient employees! We try to foster an environment where smiling is easy. We're glad we are able to brighten your day a little, just as you brighten ours. Thanks for choosing Honda Barn! We appreciate your loyalty.

June 13, 2016

Above and Beyond to handle a warranty issue Jeff and Mark both took the time to document my corrosion issue in an effort to secure a warranty repair, so greatly appreciated! The repair was appr More

by MMC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Mark Soucy
Jun 13, 2016 -

Honda Stratham responded

Thanks for the nice compliments! Sometimes our job is not only to repair a vehicle for a customer, but to act as advocates to ensure the approval of a repair under warranty. Between them, Jeff and Mark have over fifty years of experience in these matters. We feel nobody can do the job better than they can. We're glad we were able to get a great result for you, and that you are back on the road in your Honda. Thanks for choosing Honda Barn!

June 13, 2016

Service Brendan is service is great. Very courteous and professional. I drive from out of state because the service is so reliable. My car is always washed e More

by PEASTONE57
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Jun 14, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review, and thank you for going out of your way to have us service your car. Brendan, and the rest of our service advisors, do a great job and are vital to our success. Just as important, are loyal customers like you who travel to visit us again and again. Thanks for choosing Honda Barn! We appreciate your loyalty.

June 11, 2016

Didn't feel like I was just a number I didn't feel like I was just a number standing in the deli line. I was kept informed and updated until they knew what was wrong with the air conditi More

by donna1957epping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Jun 13, 2016 -

Honda Stratham responded

Thanks for writing such a wonderful review! A visit to a Service Department, for a repair, can be a stressful experience for any customer. Until the problem is diagnosed, there is uncertainty about how quickly the repair can be done, the time it will take, and the cost. The best way to make the experience a positive one is to communicate fully with our customer, and to make the repair as convenient and quick as possible. We're glad we did the job for you in a way that inspired such kind comments. Thanks for choosing Honda Barn. We appreciate your business!

June 11, 2016

Pilot issues Very kind person, helpful. Nice accommodations while you wait. Courtesy car is key. Honda has a known issue apparently with Pilot and cylinder ring More

by cdnpaci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 13, 2016 -

Honda Stratham responded

Thanks for the great review of your recent visit to our Service Department! Honda has always done a good job of identifying areas where incidence of repair is above the norm, and extending the warranty on those issues. This inspires confidence and loyalty in our customers. Our job is to identify the problem, and make addressing it a convenient and pleasant process. Thanks for letting us know we succeeded, and for choosing Honda Barn!

June 09, 2016

Repair to casing over tire and maintenance Service was very responsive to my needs particularly regarding a repair to tire casing. Easy to schedule and prompt. Jeffrey Arnault was excellent in More

by luciluci1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Jun 10, 2016 -

Honda Stratham responded

Thanks for writing a review of your positive experience in our Service Department. It means a lot to our staff when a valued customer takes the time to say "job well done". We're glad we were able to address your repair and service, promptly and efficiently. Thanks for choosing Honda Barn! We appreciate your business.

June 07, 2016

excellent smooth reliable predictable friendly service and feel comfortable. Best part is that I can work in a quiet room removed from TV - even make phone ca More

by JCMCELHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Jun 08, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of our service department! We take pride in making it convenient for our customers to service their vehicles at Honda Barn. One way we do that is by creating as comfortable and versatile a waiting area as possible. It's great to hear when people appreciate our efforts. Thanks for choosing Honda Barn. We're grateful for your business!

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