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1,637 Reviews of Honda Stratham - Service Center
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June 24, 2016
good service I came to the Honda Barn service center with a kluking noise in the front suspension. It was diagnosed as a worn right sway bar. The service manager I came to the Honda Barn service center with a kluking noise in the front suspension. It was diagnosed as a worn right sway bar. The service manager recommended replacing both left and right and a front end alignment. The parts were not in their parts department. The service manager offered a loaner car while the parts were being acquired. The parts arrived and the service was completed. The service manager was very friendly and helpful. More
by JCOSKERY
Verified CustomerEmployees Worked With
Jeffrey Arnault
June 23, 2016
Feedback They took my car in on time and completed work I asked. My Tire Pressure warning light had been on and I forgot to mention it to the service team. Unf They took my car in on time and completed work I asked. My Tire Pressure warning light had been on and I forgot to mention it to the service team. Unfortunately, no one in service noticed the warning light during the State Inspection so now I have to bring it back in! More
by tharveynh
Employees Worked With
Ethel Brown
June 22, 2016
Really? Had airbag replaced under recall. Honda Barn provided a free 32 point inspection which said I needed new rear brakes. Having replaced my brakes 23,000 Had airbag replaced under recall. Honda Barn provided a free 32 point inspection which said I needed new rear brakes. Having replaced my brakes 23,000 miles earlier, I went back to the repair shop who replaced the brakes and we took the wheels off and looked at the brakes. They were fine and do not need replacing. Also the 32 point inspection said my wiper blades were good. They were not. In fact the rear window wiper blade on my CRV was missing its squeegee. More
by DMP2016
Employees Worked With
Brendan Daly, Mark Soucy
June 20, 2016
Nice people. Nice place. Failed to fix my car Jeff was super nice. Place was clean. Service was poor. Dropped my car off for the day on Friday. Explained there was a rattle in the left of the dash Jeff was super nice. Place was clean. Service was poor. Dropped my car off for the day on Friday. Explained there was a rattle in the left of the dash board. Explained that it happened any time I drove over bumps and that it wouldn't rattle if I applied pressure to the dash board with my hand. They spent the day working on it and claimed they tightened a back passenger seat cable and that that was the rattle I had been hearing. Drove to work today and the dash board is still rattling. I'll have to leave it for another day at another dealership. So frustrating. Huge waste of my time. More
by BURRITTE
Employees Worked With
Jeffrey Arnault
June 20, 2016
Airbag change I went in for an airbag change and they did a full inspection found a few things wrong with my car I didn't even know. I even got to have my car chang I went in for an airbag change and they did a full inspection found a few things wrong with my car I didn't even know. I even got to have my car changed an hour before my original appointment. Plus I got a free car wash! It was an overall great experience. More
by BRIANNAMGEORGE
Employees Worked With
Jeffrey Arnault
June 16, 2016
Professional, helpful, friendly, prompt Service: Nav recall and recommended maintenance plus inspection. The open bay at the service center "greeted us." Employees in the service department Service: Nav recall and recommended maintenance plus inspection. The open bay at the service center "greeted us." Employees in the service department were great - explained what was needed, cost, and approximate time for pick-up. All went as planned. More
by cekd4
Employees Worked With
Brendan Daly
June 15, 2016
Very good service I was in for an inspection and oil change. It was started and finished on time. As usual. No surprises. I'll come for service again. I was in for an inspection and oil change. It was started and finished on time. As usual. No surprises. I'll come for service again. More
by NMANNING6
Employees Worked With
Ethel Brown
June 15, 2016
First visit to this dealership. Mr. Arnault was particularly nice. He explained the additional work that needed to be done in detail and came out to my car to view the scratches I w Mr. Arnault was particularly nice. He explained the additional work that needed to be done in detail and came out to my car to view the scratches I was concerned with. I appreciated that he had the car washed - probably since I had been waiting for so long in the waiting room. More
by SRALSEID
Employees Worked With
Jeffrey Arnault
June 14, 2016
Awesome service! I always like coming into the dealership because I'm always greeted with a smile. The people are awesome and I always feel welcome. I know my car is i I always like coming into the dealership because I'm always greeted with a smile. The people are awesome and I always feel welcome. I know my car is in good hands here. More
by Tajita
June 13, 2016
Above and Beyond to handle a warranty issue Jeff and Mark both took the time to document my corrosion issue in an effort to secure a warranty repair, so greatly appreciated! The repair was appr Jeff and Mark both took the time to document my corrosion issue in an effort to secure a warranty repair, so greatly appreciated! The repair was approved and completed beautifully, all covered under warranty. Excellent customer service! More
by MMC
Employees Worked With
Jeffrey Arnault, Mark Soucy
