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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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May 23, 2016

Great service I am very satisfied with my Honda but the real reason I would never switch is because of the service I receive at Honda Barn. The service people are More

by Kathleen_Dinardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 24, 2016 -

Honda Stratham responded

Thanks for the great review, Kathleen! We are grateful for all the loyal customers we have developed relationships with over the years. The kind of trust you are referring to is something that can only be built over time, with each visit adding to a customer's confidence in us. Because of that, reviews such as yours are the ones we prize the most. Thanks for your loyalty to Honda Barn over the years. We look forward to helping you care for your Honda for many years to come.

May 23, 2016

chooigekbee@yahoo.com This time Honda barn given me a good service, service department employee very friendly and politely. And offer me the ride back to Honda barn i'm re More

by CHOOIGEKBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 24, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review! Being friendly and polite to our customers comes naturally to our service department advisors. We're lucky to have such a great crew. Quite a few of our customers are able to take advantage of the shuttle service we offer. It can make a service visit fit much more easily into a busy day. Thanks for choosing Honda Barn. We look forward to your next visit.

May 20, 2016

Got my Fit back on the road. The service dept set me up with a rental car... and the Takata replacements arrived much more quickly than expected. My Fit is back on the road, now! More

by VELOKARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 20, 2016 -

Honda Stratham responded

Thanks for the great review! We are grateful for the many wonderful customers, like you, who show such patience and understanding when we have to address manufacturer's recalls. We're glad we were able to make this as convenient for you as possible. We wish you many happy miles in your Fit, and thank you for choosing Honda Barn.

May 20, 2016

Safety Inspection Review Had a great experience in the service dept. Safety Inspection done on schedule. It uncovered the need for a wheel balance which was also done promptl More

by GJHUDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
May 21, 2016 -

Honda Stratham responded

Thanks for the vote of confidence, Greg! You do such a great job of taking care of your cars, all we have to do is add the finishing touches. Thanks for choosing Honda Barn to help you keep your Hondas running great. Have a great summer!

May 19, 2016

Customer Service I was greeted promptly by a friendly Service Rep, Ethel, who reviewed the details of my visit, let me know the lenght of my wait and escorted me to t More

by Twompas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethel Brown
May 19, 2016 -

Honda Stratham responded

Thanks for writing such a nice review! We're proud of our newly renovated service reception and waiting area, and we're glad it made a nice impression on you. It's good to hear that Ethel and Bill were able to make your visit efficient and productive. It's always good to find out where you stand a few months before the end of a lease. Honda traditionally has industry leading resale values and great lease programs. This affords our customers many attractive options at the end of a Honda lease. Thanks for choosing Honda Barn! We'll do our best to make your end of lease transition an easy and affordable one.

May 18, 2016

recall Ethel was super helpful and made the erecall experience seamless. She is great at customer service. It was convenient with the rental car company. Tha More

by richardmorse3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 19, 2016 -

Honda Stratham responded

Thanks for your nice review! We realize that manufacturer's recalls are not something our customers plan on, so we try to make the experience as convenient and non-disruptive as possible for them. We're glad we were able to accomplish this for you. We appreciate your business. Thanks for choosing Honda Barn!

May 18, 2016

Service The front desk staff we're very informative and extremely helpful. I was in to have my brakes done and have my recall completed. They range from More

by lcmurray023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not know his name
May 19, 2016 -

Honda Stratham responded

Thanks for taking the time to write a nice review of your recent visit to our service department. We're glad we were able to get your recall and brakes done at the same time, while providing a rental, so that you were not inconvenienced during the process. We appreciate your feedback and thank you for choosing Honda Barn!

May 17, 2016

Professional and friendly service The work was professionally done. My questions were answered. I was treated in a friendly and respectful manner. The work was completed in the time More

by KEVIN DRAPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 17, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review, Kevin! The things you commented on happen to be a concise summary of what we strive to achieve with each customer interaction, whether in our service, sales, or parts departments. We appreciate when people take the time to acknowledge that we did our jobs well. We look forward to working with you in the future.

May 16, 2016

Nice Experience Our service advisor was very helpful and knowledgeable. We are new to the area and, based on our recent visit, intend to use the Honda Barn to servic More

by bmcdac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
May 17, 2016 -

Honda Stratham responded

Welcome to the Seacoast Area! Thanks for taking the time to write such a nice review of your recent visit to our dealership. We're glad to hear that you intend to use our Service Department for both your vehicles. We are fortunate to have a great number of customers we have developed longstanding relationships with, and we look forward to counting you among them. The Seacoast of New Hampshire is beautiful and can be a lot of fun, particularly in summertime. We hope you enjoy your time here!

May 12, 2016

They're the BEST ! Fast/easy scheduling, friendly greeting, efficient handover of "loaner" while the work was being done on my car, finished as promised -couldn't be bet More

by sgwool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
May 13, 2016 -

Honda Stratham responded

It's great to hear you were pleased with your visit to our Service Department! Thanks for taking the time to write a nice review. Many of our customers have taken advantage of our loaner program to make their trips to Honda Barn more convenient. We also continue to offer our local shuttle service, and have substantially upgraded our waiting areas . Getting the work done correctly, as promised, is still our top priority. It's great to hear we succeeded on that front. Thank you for choosing Honda Barn. We appreciate your business!

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